UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2024 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File Number: 001-33071 _____________________________________________ EHEALTH, INC. (Exact name of registrant as specified in its charter) __________________ ...

Financial Data and Key Metrics Changes - Total second quarter revenue was $65.9 million, a decline of 1% year-over-year, while excluding tail revenue, total revenue increased by 13% year-over-year [24] - The second quarter GAAP net loss was $28 million compared to a loss of $23.5 million a year ago, and adjusted EBITDA was negative $15.5 million compared to negative $14.8 million in Q2 of 2023 [32] - Operating cash flow was negative $32.2 million compared to negative $9.4 million in Q2 2023, primarily driven by higher payouts of previously accrued performance bonuses [32] Business Line Data and Key Metrics Changes - The Medicare segment generated $59.2 million in revenue, an increase of 7% compared to the second quarter of 2023, with Medicare revenue growing 16% year-over-year when excluding tail revenue [24][26] - The Medicare agency model delivered a 9% year-over-year growth in Medicare Advantage submissions, driven by strong performance in direct and affiliate marketing channels [16] - The Amplify platform generated $4.1 million in total revenue in Q2, contributing to a 37% year-over-year growth in non-commission or other revenue [17] Market Data and Key Metrics Changes - Total second quarter Medicare submissions grew 16%, including 17% growth for Medicare Advantage plans and a 25% growth for Med Supp [26] - The anticipated changes in Medicare plans could lead to significant market disruptions, with many plans discussing high single-digit to low double-digit member attrition [44] Company Strategy and Development Direction - The company is focused on enhancing its capital structure and preparing for the upcoming annual enrollment period (AEP) by training new advisers and rolling out new customer retention strategies [6][8] - eHealth aims to leverage its omnichannel choice model and trusted adviser position to capture strong consumer demand during the enrollment season [9] - The company is also enhancing user experience across its platform, including updates to planned comparison tools and the introduction of a video enrollment tool [14][15] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to navigate the upcoming AEP despite potential market disruptions due to political factors and regulatory changes [40][44] - The company is raising its guidance for Fiscal Year 2024, expecting total revenue to be in the range of $470 million to $495 million, reflecting strong performance and greater tail revenue year-to-date [35] Other Important Information - Fran Soistman announced plans to retire as CEO by or before the second quarter of 2025, emphasizing the importance of a smooth transition for the company [5][6] - John Stelben, the CFO, is also transitioning out, with John Dolan set to succeed him, ensuring continuity in financial leadership [22][37] Q&A Session Summary Question: How will the company adjust marketing budgets in light of political spending during AEP? - The company plans to shift marketing dollars to channels less affected by the national election, such as direct mail and SEO, while acknowledging the challenges posed by the election [39][40] Question: What is the expected churn for the 2025 AEP and how will the company gain market share? - Management highlighted retention as a key strategic priority and expressed confidence in their proactive measures to address potential churn while also seizing opportunities for growth due to market exits [44][45]

EHealth (EHTH) came out with a quarterly loss of $1.09 per share versus the Zacks Consensus Estimate of a loss of $0.71. This compares to loss of $1.05 per share a year ago. These figures are adjusted for non-recurring items. This quarterly report represents an earnings surprise of -53.52%. A quarter ago, it was expected that this provider of internet-based heath insurance agency services would post a loss of $0.39 per share when it actually produced a loss of $0.79, delivering a surprise of -102.56%. Over ...

eHealth, Inc. Announces Second Quarter 2024 Results Strong second quarter results driven by Medicare segment growth YoY Raises 2024 Annual Guidance AUSTIN, Texas — August 7, 2024 — eHealth, Inc. (Nasdaq: EHTH), a leading private online health insurance marketplace, today announced its financial results for the second quarter ended June 30, 2024. CEO Comments "eHealth delivered another quarter of strong execution generating significant growth in second quarter Medicare application volume across our agency an ...

AUSTIN, Texas, Aug. 7, 2024 /PRNewswire/ -- eHealth, Inc. (Nasdaq: EHTH), a leading private online health insurance marketplace, today announced its financial results for the second quarter ended June 30, 2024. Please click the PDF link to access the full earnings press release: The earnings press release and earnings presentation can also be accessed on the eHealth Investor Relations website at https://ir.ehealthinsurance.com. View PDFeHealth, Inc. Announces Second Quarter 2024 Results Webcast and Conferen ...

Fran Soistman to Retire as CEO in early 2025, Will Remain on Board of Directors eHealth Board Commences Search for Next CEO AUSTIN, Texas, Aug. 6, 2024 /PRNewswire/ -- eHealth, Inc. (Nasdaq: EHTH), a leading private online health insurance marketplace (the "Company"), today announced that Fran Soistman will retire from his role as Chief Executive Officer upon the appointment of a successor, which is expected to occur by or before the second quarter of 2025. Following his retirement as CEO, Mr. Soistman inte ...

AUSTIN, Texas, July 22, 2024 /PRNewswire/ -- eHealth, Inc. (Nasdaq: EHTH), a leading private online health insurance marketplace, today announced that the company plans to release second quarter 2024 financial results on August 7, 2024. The company will hold an earnings conference call beginning at 8:30 a.m. Eastern Time on August 7th, 2024 to discuss these results. The call will be hosted by eHealth's chief executive officer, Fran Soistman, eHealth's outgoing chief financial officer, John Stelben, and eHea ...

In a recent survey of more than 2,100 Medicare Advantage enrollees, eHealth found: 66% of those who worked with an agent were "very confident" they had selected the right plan for their needs, compared to 55% of those who did not work with an agent. We're Matchmakers. For over 25 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a price they can afford. As a leading independent licensed insurance agency and advisor, eHealth offers access to over 180 health ...

eHealth's Chief Accounting Officer John Dolan to be Named Chief Financial Officer AUSTIN, Texas, May 30, 2024 /PRNewswire/ -- eHealth, Inc. (NASDAQ: EHTH) (eHealth.com), a leading online private health insurance marketplace, announced today that John Stelben, its chief financial officer (CFO), is returning to retirement and will depart the company at the end of August 2024. Mr. Stelben will serve as a retained advisor through the end of 2024 to ensure a seamless transition. John Dolan, eHealth's chief accou ...

94% of Gen Xers and Millennials say they are entitled to healthcare coverage in retirement eHealth's original research is based on a general population survey of more than 1,000 Americans age 28 through 59. The survey was conducted through a third-party survey tool in May of 2024. Additional methodology information can be found in the report. About eHealth (NASDAQ: EHTH) We're Matchmakers. For over 25 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a pri ...