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Proximus Revamps Customer Service Operations Platform in Collaboration with Infosys
Prnewswire· 2024-04-17 10:19
Leverages Infosys Cobalt to simplify and standardize Proximus' ServiceNow platform for better usability and customer experience BENGALURU, India, April 17, 2024 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced a successful collaboration with Proximus, Belgium's leading digital services and communications solutions provider, on the ServiceNow platform. Infosys helped Proximus to standardize its existing processe ...
Infosys Topaz and Intel Collaborate to Accelerate Enterprise Growth and Efficiency with Generative AI
Prnewswire· 2024-04-10 10:14
Expanded collaboration will help democratize AI by bringing open standards in AI hardware and software stack across edge, core, and cloud computingBENGALURU, India, April 10, 2024 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, and Intel, a global leader in computing innovation, today announced that they have expanded their strategic collaboration to assist global enterprises in accelerating their AI journeys. The advanced art ...
Infosys(INFY) - 2024 Q3 - Earnings Call Transcript
2024-01-11 17:07
Financial Data and Key Metrics - Revenue declined by 1% quarter-on-quarter and 1% year-on-year in constant currency terms [13] - Operating margin for Q3 was 20.5%, a decline of 70 basis points sequentially [18] - Free cash flow for the quarter was robust at $665 million, with a strong conversion to net profit at 90.6% [19] - Headcount at the end of the quarter stood at 322,000 employees, a decline of 1.9% from the previous quarter [9] - LTM attrition reduced further by 1.7% to 12.9% [19] Business Line Performance - Financial Services, Telco, and Hi-Tech segments saw impacts, while Manufacturing, Energy, Utilities, and Life Sciences showed strength [5] - Strong traction for generative AI programs leveraging Topaz capability, with generative AI components integrated into service line portfolios [5] - Clients are leveraging generative AI capabilities in Topaz and cloud capabilities in Cobalt to navigate the current business environment [6] Market Performance - Large deal TCV for Q3 was $3.2 billion, with 71% net new, bringing the YTD large deal TCV to over $13 billion, the highest ever for any comparative period [10] - 23 large deals were signed in Q3, including one mega deal, with 10 in America, 9 in Europe, 3 in ROW, and 1 in India [20] - Manufacturing segment delivered strong performance, with growth across Europe and the US, particularly in industrial, automotive, and aerospace industries [49] Company Strategy and Industry Competition - Focus on cost efficiency, automation programs, and leveraging generative AI, digital, and cloud to strengthen market position [14] - Investment in industry cloud solutions and energy transition, combined with a focus on human experience, helped differentiate and win multiple deals [22] - Clients in the communication sector face growth challenges, leading to pressure on OpEx spend, with uncertainty about medium-term spend [21] Management Commentary on Business Environment and Future Outlook - Near-term outlook remains volatile, but the company expects to benefit from recent deal wins and new account openings [21] - Clients are prioritizing cost optimization and vendor consolidation, with discretionary spends under pressure [23] - The company tightened its revenue growth guidance for FY '24 to 1.5% to 2% in constant currency, while maintaining operating margin guidance at 20% to 22% [42] Other Important Information - CFO Nilanjan Roy is leaving Infosys at the end of the financial year, with Jayesh assuming the role of CFO from April 1, 2024 [16][24] - The company has trained 100,000 employees in generative AI areas, with use cases developed across industries for client analytics, process optimization, and more [41] Q&A Session Summary Question: New deal wins vs. renewals - New deal wins were strong at $3.2 billion, but renewals were weaker at less than $1 billion, which could lead to a slowdown in the second half [27] - The company has visibility on upcoming renewals and is benefiting from consolidations and cost efficiency opportunities [28] Question: Generative AI client engagement - The company is not sharing specific revenue or project numbers for generative AI but noted that almost every client discussion involves generative AI elements [29] - Use cases and benefit scenarios have been developed across industries, with some clients in pilot stages and others in full programs [30] Question: Margin outlook and Project Maximus - Margins are expected to improve over time due to Project Maximus, with utilization being a key lever for margin expansion [35][68] - The company is confident in its margin outlook, with multiple tracks of Project Maximus delivering results [77] Question: Budget cycle and client behavior - Budget decisions are ongoing, with no significant change in client behavior compared to the previous quarter [37] - Digital transformation programs are less active, while cost efficiency and consolidation programs are gaining traction [76] Question: Large deal conversion and revenue growth - Large deals are expected to provide a foundation for future revenue, but digital program delays are impacting revenue outcomes [38] - The company expects revenue growth to improve as large deals ramp up and digital capabilities gain more interest from clients [62] Question: Headcount and resourcing plans - Headcount declined by 1.9% sequentially, but the company is not concerned due to strong utilization and availability of talent [74] - The company has a robust off-campus hiring program and is confident in its ability to meet volume requirements [176] Question: Pricing and margin impact - Pricing has been stable, with no significant pressure on renewals or large deals [94] - The company is focused on value-based selling to ensure margins are not compromised [94] Question: Third-party items and revenue mix - Third-party items have increased as a percentage of revenue, but the company is comfortable with this as long as it can maintain margins and gain market share [105] Question: Demand by geography - The company does not provide specific views on demand by geography but noted strong momentum in large deals in both the US and Europe [103] Question: Wage bill and pyramid optimization - Wage bill per head increased due to salary hikes and lateral movements, but the trend is expected to reverse in the coming quarters [101] - The company is focused on optimizing its pyramid structure to improve margins [68] Question: Platform business growth - The platform business has been flat over the last two years, but the company is working on growth plans, particularly for its Finacle platform [120] Question: Cybersecurity impact - The 60 bps impact from the McCamish cyber incident is a one-time event, with no reversal expected in Q4 [119] Question: Captive centers and project leakage - The company has not seen significant changes in project leakage or captive center activity in Q3 [175] - Captive center activity tends to increase during technology shifts, but some clients are also looking to exit older captives [175]
Infosys(INFY) - 2024 Q2 - Earnings Call Transcript
2023-10-12 18:03
Abhishek Kumar I was also trying to reconstruct this quarterÂ's growth. It seems to me there was a volume decline, just going by the headcount decline and small increase in the utilization, so is it the realization which has helped us or some of the one-time which you mentioned, and [indiscernible] this question was also, or is that some of the smaller deals, like the less than $50 million which you donÂ't disclose, the uptick on those deals or kind of inflow of those deals has kind of dried up significantl ...
印孚瑟斯(INFY) - 2023 Q2 - Quarterly Report
2023-10-11 16:00
Exhibit 99.3 Form of Release to Stock Exchanges Infosys Limited Regd. office: Electronics City, Hosur Road, Bengaluru 560 100, India CIN : L85110KA1981PLC013115 Website: www.infosys.com email: investors@infosys.com T: 91 80 2852 0261, F: 91 80 2852 0362 Statement of Consolidated Audited Results of Infosys Limited and its subsidiaries for the quarter and half-year ended September 30, 2023 prepared in compliance with the Indian Accounting Standards (Ind-AS) | | | | (in | | crore, except per equity share data) ...
Infosys(INFY) - 2024 Q1 - Earnings Call Transcript
2023-07-20 16:28
Kawaljeet Saluja Operator Thank you. The next question is from the line of Yogesh Aggarwal from HSBC. Please go ahead. Operator Apurva, does that answer your question? Apurva Prasad Yes. Thanks. Operator Thank you. The next question is from the line of Kumar Rakesh from BNP Paribas. Please go ahead. Kumar Rakesh Hi. Good evening. Thank you for taking my question. My first question was more of a clarification. So can you just confirm the process of deciding the revenue growth guidance? Is it the same, which ...
Infosys(INFY) - 2023 Q4 - Annual Report
2023-06-14 16:00
☐ Registration statement pursuant to Section 12(b) or (g) of the Securities Exchange Act of 1934 OR ☒ Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 20-F (Mark One) For the fiscal year ended March 31, 2023 OR ☐ Transition Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from __________ to _________ OR ☐ Shell Company Report pursuant to Sect ...
Infosys(INFY) - 2023 Q4 - Earnings Call Transcript
2023-04-13 16:01
Infosys Limited (NYSE:INFY) Q4 2023 Earnings Conference Call April 13, 2023 8:30 AM ET Company Participants Sandeep Mahindroo - Investor Relations Salil Parekh - Chief Executive Officer and Managing Director Nilanjan Roy - Chief Financial Officer Conference Call Participants Yogesh Aggarwal - HSBC Bryan Bergin - TD Cowen Ankur Rudra - JPMorgan Kawaljeet Saluja - Kotak Institutional Equities Pankaj Kapoor - CLSA Abhishek Bhandari - Nomura Ashwin Mehta - AMBIT Capital Pvt Ltd Gaurav Rateria - Morgan Stanle ...
Infosys(INFY) - 2023 Q2 - Earnings Call Transcript
2022-10-13 17:35
Infosys Limited (INFY) Q2 2023 Earnings Call 2022-10-14 01:35:07 Infosys Limited (NYSE:INFY) Q2 2023 Earnings Conference Call October 13, 2022 8:00 AM ET Company Participants Sandeep Mahindroo - Investor Relations Salil Parekh - Chief Executive Officer and Managing Director Nilanjan Roy - Chief Financial Officer Conference Call Participants Ankur Rudra - J.P.Morgan Moshe Katri - Wedbush Securities Ashwin Mehta - Ambit Capital James Friedman - Susquehanna Zach Ajzenman - Cowen Keith Bachman - BMO Capital Mar ...