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Infosys BPM opens second office in Aguadilla; Brings new jobs to the Island
Prnewswire· 2024-06-27 17:16
The Hon. Secretary of the DDEC, Manuel Cidre, highlighting the growth potential of the company expanding in Puerto Rico, said, "This second Infosys center will continue to provide services to local and global clients in the United States, Europe, the Middle East, and Africa, with highly qualified professionals who work at the forefront of innovation and technology. It is another step forward towards accelerating growth across industries in Puerto Rico, which will strengthen its position in the global market ...
Infosys(INFY) - 2024 Q4 - Annual Report
2024-06-24 19:37
Part I [Key Information](index=4&type=section&id=Item%203.%20Key%20Information) Principal risks associated with investing in Infosys's American Depositary Shares (ADSs) are categorized into eight main areas [Risks Related to Markets and Clients](index=4&type=section&id=I.%20Risks%20related%20to%20the%20markets%20in%20which%20we%20and%20our%20clients%20operate) The company's revenue is significantly exposed to macroeconomic conditions in its primary markets and concentrated among a few major clients Fiscal 2024 Revenue Distribution | Category | Percentage of Revenue | | :--- | :--- | | **By Geography** | | | North America | 60.1% | | Europe | 27.6% | | Rest of the World | 9.8% | | **By Industry** | | | Financial Services & Insurance | 27.4% | | **By Client Concentration** | | | Top 5 Largest Clients | 13.3% | | Top 10 Largest Clients | 20.0% | - Spending on technology by clients is volatile and dependent on economic, geopolitical, and regulatory environments[19](index=19&type=chunk)[28](index=28&type=chunk)[35](index=35&type=chunk) - The technology services market is **highly competitive**, with pressure on pricing from global consulting firms, India-based competitors, and niche providers[48](index=48&type=chunk)[49](index=49&type=chunk)[51](index=51&type=chunk) - Changes in immigration laws and their enforcement in key jurisdictions could increase compliance costs and disrupt the company's ability to staff projects[20](index=20&type=chunk)[39](index=39&type=chunk) [Risks Related to Growth Investments](index=11&type=section&id=II.%20Risks%20related%20to%20the%20investments%20we%20make%20for%20our%20growth) Future success depends on adapting to rapid technological changes like Generative AI, with risks tied to new service development and acquisitions - The company must continually develop new offerings in areas like **Generative AI, cloud, and IoT** to remain competitive, but these investments risk not achieving market success[56](index=56&type=chunk)[57](index=57&type=chunk) - Acquisitions and strategic investments may not be successful due to challenges in identifying targets, completing transactions, and integrating operations[60](index=60&type=chunk)[61](index=61&type=chunk)[65](index=65&type=chunk) - Goodwill from acquisitions is subject to annual impairment reviews, and **significant impairment charges** could adversely affect results of operations[68](index=68&type=chunk) [Risks Related to Cost Structure](index=13&type=section&id=III.%20Risks%20related%20to%20our%20cost%20structure) Profitability is sensitive to cost structure fluctuations, including wage pressures, currency volatility, and the expiration of tax benefits - **Wage pressures in India** and increased hiring in higher-cost jurisdictions like the US and Europe may erode the company's competitive advantage and reduce profits[77](index=77&type=chunk)[78](index=78&type=chunk) - Currency fluctuations pose a significant risk; during fiscal 2024, **every 1% change in the INR/USD exchange rate affected operating margins by approximately 0.43%**[84](index=84&type=chunk)[83](index=83&type=chunk) - The company has contractual capital expenditure commitments of **$94 million** as of March 31, 2024, which could reduce profitability if not matched by business growth[81](index=81&type=chunk) [Risks Related to Employee Workforce](index=17&type=section&id=IV.%20Risks%20related%20to%20our%20employee%20workforce) The company's success is highly dependent on its ability to attract, train, and retain skilled technology professionals and senior management - The ability to execute projects depends on attracting and retaining skilled professionals amid **intense competition for talent**, especially for digital skills[90](index=90&type=chunk)[92](index=92&type=chunk)[93](index=93&type=chunk) - The company is highly dependent on its Board of Directors, executive officers, and senior leaders, and the **loss of any key member** could adversely affect business[98](index=98&type=chunk)[99](index=99&type=chunk) [Risks Related to Contractual Obligations](index=18&type=section&id=V.%20Risks%20related%20to%20our%20contractual%20obligations) Fixed-price contracts, termination clauses, and performance-based pricing models create risks of cost overruns and revenue uncertainty - In fiscal 2024, **approximately 53% of total revenue came from fixed-price projects**, which carry the risk of lower profits or losses if estimates are inaccurate[100](index=100&type=chunk) - Many client contracts can be **terminated with or without cause** on short notice, which could negatively impact revenues and profitability[102](index=102&type=chunk) - Some long-term contracts include benchmarking provisions that could **force price reductions**, adversely impacting future revenues[107](index=107&type=chunk) [Risks Related to Operations](index=20&type=section&id=VI.%20Risks%20related%20to%20our%20operations) Operational risks include cybersecurity threats from the hybrid work model, potential data breaches, and disruptions from geopolitical conflicts - The hybrid working model increases exposure to **cybersecurity and data privacy risks**, where unauthorized data disclosure could result in litigation and reputational harm[111](index=111&type=chunk)[113](index=113&type=chunk)[115](index=115&type=chunk) - The company has been a target of cybersecurity attacks, such as the **November 2023 ransomware incident at its subsidiary McCamish**, which can lead to financial losses[121](index=121&type=chunk)[124](index=124&type=chunk) - **Climate change** presents strategic, physical, and regulatory risks, as extreme weather could disrupt operations and failure to meet goals could impact contracts[148](index=148&type=chunk)[150](index=150&type=chunk)[152](index=152&type=chunk) - The large scale of the organization (**317,240 employees across 56 countries**) poses challenges to maintaining uniform internal controls[160](index=160&type=chunk) [Risks Related to Legislation and Regulatory Compliance](index=27&type=section&id=VII.%20Risks%20related%20to%20legislation%20and%20regulatory%20compliance) The company is subject to a complex web of global regulations covering immigration, data protection, taxation, and intellectual property - Tax incentives for SEZ units in India have significantly reduced the company's tax expense, resulting in a **tax decrease of $363 million in fiscal 2024**; these benefits are expiring[177](index=177&type=chunk)[178](index=178&type=chunk) - The intellectual property laws of India may not offer the same level of protection as in the United States, creating a risk of **misappropriation of the company's IP**[168](index=168&type=chunk)[169](index=169&type=chunk) - Changes in tax policies, such as the **OECD's Base Erosion and Profit Shifting (BEPS) initiatives**, could increase the company's tax costs[181](index=181&type=chunk)[185](index=185&type=chunk) [Risks Related to the ADSs](index=33&type=section&id=VIII.%20Risks%20related%20to%20the%20ADSs) Risks specific to American Depositary Shares (ADSs) include exchange rate impacts, restricted voting rights, and Indian regulatory constraints - Fluctuations in the **U.S. dollar to Indian rupee exchange rate** can negatively affect the dollar value of dividends paid on ADSs[199](index=199&type=chunk) - ADS holders may have **restricted ability to exercise voting rights** and participate in share buybacks due to practical and legal limitations[202](index=202&type=chunk)[203](index=203&type=chunk) - **India's Takeover Code** applies to the acquisition of ADSs, which can trigger mandatory open offer requirements for acquirers reaching certain ownership thresholds[206](index=206&type=chunk)[207](index=207&type=chunk) - Changes in Indian regulations, such as the **phasing out of open market buybacks from April 1, 2025**, may impact the company's ability to return capital to shareholders[217](index=217&type=chunk) [Information on the Company](index=36&type=section&id=Item%204.%20Information%20on%20the%20Company) A comprehensive overview of Infosys details its history, business strategy, solutions, client base, and operational structure [Company Overview](index=36&type=section&id=Company%20Overview) Infosys is a global leader in digital services, with strong growth in revenue and net profit from fiscal 2020 to 2024 Key Growth Metrics (Fiscal 2020-2024) | Metric | Fiscal 2020 | Fiscal 2024 | CAGR | | :--- | :--- | :--- | :--- | | Revenues | $12,780 M | $18,562 M | 9.8% | | Net Profit | $2,338 M | $3,169 M | 7.9% | | Total Employees | 242,371 | 317,240 | 7.0% | - The company's core values are **Client Value, Leadership by Example, Integrity and Transparency, Fairness and Excellence (C-LIFE)**[219](index=219&type=chunk) [History and Development of the Company](index=37&type=section&id=A.%20History%20and%20Development%20of%20the%20Company) Incorporated in 1981, Infosys has grown into a key business transformation partner, listing on the NYSE in 2012 under the ticker INFY Capital Expenditures (Fiscal Years) | Fiscal Year | Amount (in millions) | | :--- | :--- | | 2024 | $266 | | 2023 | $319 | | 2022 | $290 | - As of March 31, 2024, the company had contractual commitments for capital expenditure of **$94 million**[225](index=225&type=chunk) [Business Overview](index=37&type=section&id=B.%20Business%20Overview) The company's operating environment, strategic direction, and service offerings are detailed, highlighting key industry trends and strategic pillars - Key industry trends shaping the future include a focus on **Generative AI**, accelerated demand for digital services, and a continued focus on **ESG**[233](index=233&type=chunk) - The company's four-pronged strategy focuses on: **1) Scale Agile Digital, 2) Energize the Core, 3) Reskill our People, and 4) Expand Localization**[234](index=234&type=chunk) - In fiscal 2024, the company won large deals with a total contract value of **over $17.7 billion**, demonstrating its competitiveness in complex transformation programs[241](index=241&type=chunk) Fiscal 2024 Revenue Breakdown | Category | FY 2024 | FY 2023 | FY 2022 | | :--- | :--- | :--- | :--- | | **By Geography** | | | | | North America | 60.1% | 61.8% | 61.7% | | Europe | 27.6% | 25.7% | 24.8% | | Rest of the World | 9.8% | 9.9% | 10.6% | | India | 2.5% | 2.6% | 2.9% | | **By Business Segment** | | | | | Financial services | 27.4% | 29.8% | 32.0% | | Retail | 14.7% | 14.5% | 14.6% | | Communications | 11.7% | 12.3% | 12.5% | | Energy, Utilities, etc. | 13.0% | 12.6% | 11.9% | | Manufacturing | 14.5% | 12.9% | 11.0% | [Property, Plant and Equipment](index=56&type=section&id=D.%20Property,%20Plant%20and%20Equipment) The company's corporate headquarters is in Bengaluru, India, with a global presence across 265 locations in 56 countries - The corporate headquarters in Bengaluru features **6.5 million square feet** of operational facilities on 4.7 million square feet of land[344](index=344&type=chunk) - As of March 31, 2024, the company has a presence in **265 locations across 56 countries**[346](index=346&type=chunk) [Operating and Financial Review and Prospects (MD&A)](index=59&type=section&id=Item%205.%20Operating%20and%20Financial%20Review%20and%20Prospects) Management's discussion and analysis (MD&A) covers the company's financial condition and results of operations for fiscal year 2024 [Results of Operations](index=61&type=section&id=Results%20of%20Operations) For fiscal 2024, revenues grew 1.9% to $18,562 million, while net margin improved to 17.1% from 16.4% in the prior year Fiscal 2024 vs. Fiscal 2023 Performance | Metric (in millions) | Fiscal 2024 | Fiscal 2023 | Change (%) | | :--- | :--- | :--- | :--- | | **Revenues** | $18,562 | $18,212 | 1.9% | | **Gross Profit** | $5,587 | $5,503 | 1.5% | | *Gross Margin* | *30.1%* | *30.2%* | *(0.1) ppt* | | **Operating Profit** | $3,834 | $3,825 | 0.2% | | *Operating Margin* | *20.7%* | *21.0%* | *(0.3) ppt* | | **Net Profit** | $3,169 | $2,983 | 6.2% | | *Net Margin* | *17.1%* | *16.4%* | *0.7 ppt* | - The company initiated **Project Maximus**, a margin expansion program, during fiscal 2024 to improve profitability[369](index=369&type=chunk) - **Other income increased by 69.6% to $568 million**, primarily due to $237 million in interest income on an income tax refund[391](index=391&type=chunk) - The **effective tax rate decreased slightly to 27.1%** in fiscal 2024 from 27.7% in fiscal 2023[406](index=406&type=chunk)[407](index=407&type=chunk) [Liquidity and Capital Resources](index=74&type=section&id=Liquidity%20and%20Capital%20Resources) The company maintains a strong liquidity position with working capital of $6,071 million and no outstanding borrowings as of March 31, 2024 Cash Flow Summary (in millions) | Cash Flow Activity | Fiscal 2024 | Fiscal 2023 | | :--- | :--- | :--- | | Net Cash from Operating Activities | $3,148 | $2,853 | | Net Cash used in Investing Activities | ($708) | ($218) | | Net Cash used in Financing Activities | ($2,116) | ($3,288) | - **Working capital increased to $6,071 million** as of March 31, 2024, from $3,857 million a year prior[420](index=420&type=chunk)[421](index=421&type=chunk) - **Days Sales Outstanding (DSO) increased to 71 days** as of March 31, 2024, from 62 days a year earlier[425](index=425&type=chunk) - The company's capital allocation policy aims to **return approximately 85% of free cash flow** to shareholders over a 5-year period[446](index=446&type=chunk) [Quantitative and Qualitative Disclosures about Market Risk](index=79&type=section&id=Quantitative%20and%20Qualitative%20Disclosures%20about%20Market%20Risk) The company's primary market risk is foreign currency fluctuation, which it mitigates using derivative financial instruments Fiscal 2024 Revenue by Currency | Currency | Percentage of Revenue | | :--- | :--- | | U.S. dollar | 66.2% | | Euro | 14.8% | | Australian dollar | 5.0% | | United Kingdom Pound Sterling | 4.1% | | Others | 9.9% | - The company uses **foreign exchange forward and option contracts** to hedge its exposure to currency risk for non-speculative purposes[454](index=454&type=chunk) [Directors, Senior Management and Employees](index=82&type=section&id=Item%206.%20Directors,%20Senior%20Management%20and%20Employees) Detailed information on the company's leadership, board structure, compensation, and human capital management is provided [Directors and Executive Officers](index=82&type=section&id=Directors%20and%20Executive%20Officers) As of March 31, 2024, the Board comprised nine members, with a 77.78% majority of Independent Directors - The Board consists of **nine members**: one non-executive Chairman (Nandan M. Nilekani), one CEO & MD (Salil Parekh), and seven Independent Directors[458](index=458&type=chunk)[463](index=463&type=chunk) - Key board committees, including Audit, Nomination and Remuneration, and Risk Management, are **composed entirely of independent directors**[535](index=535&type=chunk) - **Jayesh Sanghrajka was appointed as the Chief Financial Officer** effective April 1, 2024, succeeding Nilanjan Roy[459](index=459&type=chunk)[533](index=533&type=chunk)[534](index=534&type=chunk) [Compensation](index=89&type=section&id=Compensation) Executive compensation is performance-based, with a significant portion tied to long-term corporate goals through equity awards Fiscal 2024 Compensation for CEO & MD (Salil Parekh) | Component | Amount ($) | | :--- | :--- | | Salary | 845,892 | | Bonus & Incentive | 2,380,366 | | Value of RSUs Granted | 6,691,895 | - A total of **9,504,262 stock options/RSUs** were granted to employees under the 2015 and 2019 plans during fiscal 2024[605](index=605&type=chunk) [Employees](index=104&type=section&id=Employees) As of March 31, 2024, Infosys had 317,240 employees and focuses heavily on development through its in-house learning platform, Lex Employee Headcount | As of March 31 | Total Employees | | :--- | :--- | | 2024 | 317,240 | | 2023 | 343,234 | | 2022 | 314,015 | - In fiscal 2024, the company received **2,436,929 employment applications** and extended 26,975 offers of employment[331](index=331&type=chunk)[586](index=586&type=chunk) - The company's learning platform, **Lex, is used by over 304,000 unique active employees** and offers more than 18,000 courses[242](index=242&type=chunk)[590](index=590&type=chunk) [Major Shareholders and Related Party Transactions](index=115&type=section&id=Item%207.%20Major%20Shareholders%20and%20Related%20Party%20Transactions) Major shareholders are identified and details on related party transactions are provided Major Shareholders (as of May 24, 2024) | Shareholder | Class of Security | No. of Shares Beneficially Held | % of Equity Shares | | :--- | :--- | :--- | :--- | | All directors and officers as a group | Equity | 102,168,475 | 2.46% | | Life Insurance Corporation of India | Equity | 395,772,200 | 9.53% | - As of May 24, 2024, there were **68,526 record holders of ADRs**, representing 427,861,132 ADSs[613](index=613&type=chunk)[632](index=632&type=chunk) [Financial Information](index=116&type=section&id=Item%208.%20Financial%20Information) The company's consolidated financial statements are incorporated, highlighting export revenues and the capital allocation policy - In fiscal 2024, **export revenue accounted for $18,093 million, or 97.5% of total revenues**[620](index=620&type=chunk) - The company's capital allocation policy aims to **return ~85% of free cash flow** to shareholders over a 5-year period through dividends and/or buybacks[622](index=622&type=chunk)[623](index=623&type=chunk) [The Offer and Listing](index=118&type=section&id=Item%209.%20The%20Offer%20and%20Listing) Details about the trading of Infosys's equity shares in India and its American Depositary Shares (ADSs) on the NYSE are provided - Infosys ADSs trade on the NYSE under the **ticker 'INFY'**, with each ADS representing one equity share[629](index=629&type=chunk) - As of May 24, 2024, there were **4,151,895,295 equity shares issued and outstanding**, with 427,861,132 ADSs held by 68,526 record holders in the U.S[632](index=632&type=chunk) [Additional Information](index=118&type=section&id=Item%2010.%20Additional%20Information) Supplementary details on corporate structure, material contracts, and the regulatory environment in India and the U.S. are provided - The company's Articles of Association set the board size between **three and fifteen directors**, with one-third of non-independent directors subject to retirement by rotation annually[637](index=637&type=chunk) - **India's Takeover Code** imposes disclosure and open offer requirements on acquirers reaching certain shareholding thresholds (e.g., 25% for a mandatory open offer)[682](index=682&type=chunk)[684](index=684&type=chunk) - Under Indian tax law effective from Finance Act 2020, **Dividend Distribution Tax (DDT) is abolished**, and dividends are now taxed in the hands of shareholders[749](index=749&type=chunk) Part II [Controls and Procedures](index=148&type=section&id=Item%2015.%20Controls%20and%20Procedures) Management's evaluation concluded that the company's disclosure controls, procedures, and internal control over financial reporting were effective - Management concluded that the company's **disclosure controls and procedures were effective** as of March 31, 2024[805](index=805&type=chunk) - Based on an assessment using the COSO framework, management concluded that the company's **internal control over financial reporting was effective** as of March 31, 2024[808](index=808&type=chunk) - The independent auditor, Deloitte Haskins & Sells LLP, issued an **unqualified opinion** on the effectiveness of the Group's internal control over financial reporting[810](index=810&type=chunk) [Other Disclosures](index=152&type=section&id=Item%2016.%20Other%20Disclosures) Various governance and compliance disclosures are covered, including accountant fees, share buybacks, and cybersecurity risk management [Principal Accountant Fees and Services](index=152&type=section&id=Item%2016C.%20Principal%20Accountant%20Fees%20and%20Services) Total fees paid to the principal accountant, Deloitte Haskins & Sells LLP, amounted to $3.6 million in fiscal 2024 Accountant Fees (in millions) | Type of Service | Fiscal 2024 | Fiscal 2023 | | :--- | :--- | :--- | | Audit Fees | $2.4 | $2.3 | | Audit Related Fees | $0.7 | $0.3 | | Tax Fees | $0.3 | $0.5 | | All Other Fees | $0.2 | $0.1 | | **Total** | **$3.6** | **$3.2** | [Purchases of Equity Securities by the Issuer and Affiliated Purchasers](index=152&type=section&id=Item%2016E.%20Purchases%20of%20Equity%20Securities%20by%20the%20Issuer%20and%20Affiliated%20Purchasers) The company completed a ₹9,300 crore share buyback program in February 2023 via the open market route Share Buyback Summary (Fiscal 2023 Program) | Metric | Value | | :--- | :--- | | Total Shares Purchased | 60,426,348 | | Total Amount (INR) | ₹9,300 crore | | Total Amount (USD) | ~$1,130 million | | Average Price per Share (INR) | ₹1,539.06 | | Period | Dec 7, 2022 - Feb 13, 2023 | [Cybersecurity](index=155&type=section&id=Item%2016K.%20Cybersecurity) Infosys maintains an integrated Enterprise Risk Management framework to manage cybersecurity risks, overseen by the Board's Risk Management Committee - The company's cybersecurity program is managed by a dedicated Information Security Group (ISG) led by a Chief Information Security Officer (CISO)[846](index=846&type=chunk)[847](index=847&type=chunk)[848](index=848&type=chunk) - On November 2, 2023, **subsidiary McCamish suffered a ransomware attack**, with data of up to 6.5 million individuals subject to unauthorized access[844](index=844&type=chunk) - As of March 31, 2024, the McCamish incident resulted in **$38 million in costs** for remediation, restoration, and legal services[844](index=844&type=chunk) Part III [Financial Statements](index=158&type=section&id=Item%2018.%20Financial%20Statements) The Group's audited consolidated financial statements for fiscal year 2024 are presented in accordance with IFRS Consolidated Balance Sheet (in millions) | Account | As of March 31, 2024 | As of March 31, 2023 | | :--- | :--- | :--- | | **Total Current Assets** | $10,722 | $8,626 | | **Total Non-Current Assets** | $5,801 | $6,686 | | **Total Assets** | **$16,523** | **$15,312** | | **Total Current Liabilities** | $4,651 | $4,769 | | **Total Non-Current Liabilities** | $1,267 | $1,319 | | **Total Liabilities** | **$5,918** | **$6,088** | | **Total Equity** | **$10,605** | **$9,224** | | **Total Liabilities and Equity** | **$16,523** | **$15,312** | Consolidated Statement of Comprehensive Income (in millions) | Account | FY 2024 | FY 2023 | FY 2022 | | :--- | :--- | :--- | :--- | | **Revenues** | $18,562 | $18,212 | $16,311 | | **Gross Profit** | $5,587 | $5,503 | $5,315 | | **Operating Profit** | $3,834 | $3,825 | $3,755 | | **Net Profit** | $3,169 | $2,983 | $2,968 | | **Total Comprehensive Income** | $3,087 | $2,256 | $2,642 | | **Diluted EPS ($)** | $0.76 | $0.71 | $0.70 | Consolidated Statement of Cash Flows (in millions) | Account | FY 2024 | FY 2023 | FY 2022 | | :--- | :--- | :--- | :--- | | **Net Cash from Operating Activities** | $3,148 | $2,853 | $3,345 | | **Net Cash used in Investing Activities** | ($708) | ($218) | ($1,005) | | **Net Cash used in Financing Activities** | ($2,116) | ($3,288) | ($3,325) | | **Net (Decrease)/Increase in Cash** | $324 | ($653) | ($985) | - The independent auditor's report includes an **Emphasis of Matter paragraph** related to the November 2023 cybersecurity incident at a subsidiary[864](index=864&type=chunk) - **Critical Audit Matters** identified by the auditor relate to Revenue Recognition, specifically concerning the identification of distinct performance obligations and cost estimation for fixed-price contracts[868](index=868&type=chunk)[874](index=874&type=chunk)
Infosys to Ring The Opening Bell® at the New York Stock Exchange
Prnewswire· 2024-06-20 13:42
BENGALURU, India , June 20, 2024 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has been invited to ring The Opening Bell® at the New York Stock Exchange (NYSE) tomorrow, June 21, 2024. This honor commemorates Infosys' 25 years of being listed in the US. To mark this milestone, Salil Parekh, Chief Executive Officer along with Jayesh Sanghrajka, Chief Financial Officer, and other key leaders from Infosy ...
Launched today: Infosys Aster™ - The AI-amplified marketing suite that delivers engaging brand experiences, enhanced marketing efficiency, and accelerated business growth
Prnewswire· 2024-06-18 10:06
Core Insights - Infosys Aster™ is launched as a set of AI-amplified marketing services aimed at enhancing brand experiences, marketing efficiency, and business growth [9] - The platform integrates various marketing technologies and enterprise systems to create shared digital foundations, enabling businesses to drive effective lead-generation campaigns and increase customer lifetime value [2][10] - Companies utilizing Infosys Aster™ have reported significant improvements, including up to 50% increase in repeat buyers, 30% reduction in marketing operations costs, and 40% increase in sales [9] Group 1: Marketing Capabilities - Infosys Aster™ leverages generative AI to deliver engaging brand experiences through advanced technologies like AR/VR/XR and digital twin CGI modeling, fostering customer intimacy [1] - The platform provides real-time recommendations based on customer behavior, helping brands capture demand and nurture repeat purchases [2] - AI-driven analytics enhance marketing effectiveness by personalizing outreach and improving lead quality [2][10] Group 2: Strategic Partnerships - Infosys collaborates with various partners, including WongDoody, to enhance customer experiences through innovative design and technology [4][12] - The partnership with smart Europe GmbH exemplifies the focus on individual customer experiences and the use of technology to create personalized journeys [4] - Insights from industry leaders emphasize the importance of partnering with service providers that combine strong tech capabilities with marketing domain expertise [3] Group 3: Business Impact - Infosys Aster™ is positioned to help businesses transform marketing into a core engine for growth, enabling CMOs to orchestrate value across the organization [11][16] - The platform's capabilities are designed to improve operational efficiencies, allowing for faster campaign management and reduced costs [10] - Companies are encouraged to embrace AI to enhance their marketing strategies and deepen customer relationships [16]
Launched today: Infosys Aster™ - The AI-amplified marketing suite that delivers engaging brand experiences, enhanced marketing efficiency, and accelerated business growth
Prnewswire· 2024-06-18 10:05
Core Insights - Infosys has launched Infosys Aster™, a suite of AI-amplified marketing services designed to enhance brand experiences, marketing efficiency, and business growth [5] - The platform integrates advanced technologies and AI capabilities to provide real-time insights and improve customer engagement across various channels [5][6] Group 1: Engaging Brand Experiences - Infosys Aster™ utilizes technologies such as Unreal Engine 3D, AR/VR/XR, and digital twin CGI modeling to create immersive customer experiences [1] - The platform has successfully transformed engagement for clients, such as an international racing giant, by developing a holistic digital ecosystem that fosters customer intimacy [1] Group 2: Marketing Efficiency - Infosys Aster™ combines generative AI content, intelligent recommendations, and marketing insights to streamline campaign management, resulting in faster and more cost-effective marketing operations [2] - A global health-tech company leveraged Infosys Aster™ to reduce campaign management cycles across 80+ markets, leading to significant operational cost savings [2] Group 3: Business Growth Acceleration - The platform helps businesses create shared digital foundations by integrating MarTech and enterprise systems, enhancing customer lifetime value through personalized outreach [6] - Companies using Infosys Aster™ have reported up to a 50% increase in repeat buyers, a 30% improvement in marketing operation costs, and a 40% increase in sales [5] Group 4: Industry Expertise and Partnerships - Infosys Aster™ is backed by a diverse partner ecosystem and has received over 350 global awards, showcasing its industry leadership and delivery excellence [4] - The platform's capabilities are enhanced by WongDoody, Infosys' creative digital innovation agency, which focuses on experience design and immersive marketing [4] Group 5: Market Positioning and Future Outlook - Industry leaders recognize the potential of AI in marketing, emphasizing the need for strong tech capabilities combined with marketing domain expertise [8] - Infosys Aster™ positions itself as a key player in the AI-driven marketing landscape, enabling CMOs to transform marketing into a growth engine for their organizations [7][8]
Infosys a Top 100 most valuable brand in the world by Kantar BrandZ; Ranked among the most-trusted brands in India and the US
Prnewswire· 2024-06-12 09:09
BENGALURU, India, June 12, 2024 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has been ranked, for the third consecutive year, among the 100 most valuable brands in the world, according to Kantar, the leading marketing data and analytics business, in its annual BrandZ Most Valuable Global Brands report released today. Infosys is ranked as #74 most valuable brand in the world and ranked as #20 most val ...
Infosys a Top 100 most valuable brand in the world by Kantar BrandZ; Ranked among the most-trusted brands in India and the US
Prnewswire· 2024-06-12 09:08
Core Insights - Infosys has been recognized as one of the world's most valuable brands, ranking 74 globally and 20 in the B2B technology sector according to Kantar's BrandZ report [8][9] - The company emphasizes its commitment to digital transformation, focusing on AI-first, cloud-first, and digital-first strategies to enhance client trust and relevance [1][9] - Infosys has made significant strides in sustainability and social responsibility, reaching 11.75 million people through its digital skilling initiative and maintaining carbon neutrality for five consecutive years [3] Brand Value and Recognition - Infosys is among the top 6% of the most trusted brands in both India and the US, highlighting its strong market positioning [2] - The BrandZ report indicates that effective marketing investments are crucial for improving customer predisposition and driving brand value growth [2] - Infosys has been recognized in the top 100 of TIME Magazine's World's Best Companies list for 2023, further validating its brand strength [3] Strategic Initiatives - The company has developed sub-brands like Infosys Topaz for generative AI solutions and Infosys Cobalt for enterprise cloud, which are contributing to its brand value [9] - Infosys has engaged in high-profile partnerships and campaigns, such as the 'Champions Evolve' campaign featuring tennis stars Rafael Nadal and Iga Świątek, to enhance its brand visibility [10] - The company operates in over 56 countries, leveraging its extensive experience in digital services and consulting to support clients in their digital transformation journeys [5]
Game, Set, AI: Infosys Brings Advanced AI-led Innovations to Roland-Garros 2024
Prnewswire· 2024-05-29 10:16
PARIS, May 29, 2024 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, in partnership with the French Tennis Federation (FFT), today unveiled several AI-first innovations for Roland-Garros 2024, marking a pivotal evolution in the sixth year of their partnership. Leveraging Infosys Topaz, an AI-first set of services, solutions, and platforms using generative AI technologies, the new feature set will enhance the RG digital experien ...
Game, Set, AI: Infosys Brings Advanced AI-led Innovations to Roland-Garros 2024
prnewswire.com· 2024-05-29 10:14
Core Insights - Infosys, in partnership with the French Tennis Federation (FFT), has launched several AI-first innovations for Roland-Garros 2024, marking a significant evolution in their six-year collaboration [1][2][3] Group 1: AI Innovations - The new features introduced by Infosys Topaz include AI Assisted Journalism, AI Videos, and Match Centre, aimed at enhancing the digital experience for fans, players, coaches, and media [2][3] - New experiences for this year include the RG Gen AI Poster Challenge, AI Bracket Challenge, a new Symbol Room in the Infosys 3D Art Museum, and enhanced Split Screen Analysis in the Players Portal [6] Group 2: Fan Engagement and Education - The RG Gen AI Poster Challenge allows fans to create artistic renditions of RG posters using Generative AI, with winners receiving tickets for the RG 2025 edition [6] - The AI Bracket Challenge invites fans to predict match outcomes, adding a gamified element to the tournament experience [6] - Infosys and FFT are continuing a STEM program that engages 30 students from Gerson School in Paris, providing them with hands-on learning experiences related to technology in tennis [3] Group 3: Tournament Details - Roland-Garros 2024 will take place from May 20 to June 9, 2024, and aims to enhance global fan engagement through digital innovations [4][7] - In 2023, Roland-Garros attracted 633,222 spectators and was broadcast in 220 territories worldwide, highlighting its status as a major global sporting event [7]
Infosys Collaborates with Commerzbank to Transform its Trading Ecosystem
Prnewswire· 2024-05-28 10:09
Consolidation on a unified Murex platform helps the bank accelerate its digital transformation journey by driving system efficiency and cost effectiveness BENGALURU, India, May 28, 2024 /PRNewswire/ -- Infosys (NSE: INFY), (BSE: INFY), (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it collaborated with Commerzbank, a leading German bank, and Murex, the global leader in trading, risk management and processing solutions for capital markets, on a successf ...