Macy's, Inc. (NYSE:M) Cowen’s 2nd Annual New Retail Ecosystem CEO Summit May 26, 2021 8:15 PM ET Company Participants Adrian Mitchell - CFO Conference Call Participants Oliver Chen - Cowen and Company, LLC Oliver Chen Welcome to Cowen's New Retail Ecosystem Conference. I’m pleased to welcome Adrian Mitchell, Macy's CFO. Adrian, joined Macy's in November 2020 as Chief Financial Officer. In this role, Mr. Mitchell is responsible for leading all finance functions. Part of Macy's, Mr. Mitchell was a Managing Di ...

Macy's, Inc. (NYSE:M) Q1 2021 Earnings Conference Call May 18, 2021 8:00 AM ET Company Participants Jeff Gennette - Chairman and CEO Adrian Mitchell - CFO Mike McGuire - Head of IR Conference Call Participants Matthew Boss - JPMorgan Lorraine Hutchinson - Bank of America Merrill Lynch Jay Sole - UBS Omar Saad - Evercore Dana Telsey - Telsey Advisory Group Jenna Giannelli - Goldman Sachs Carla Casella - JPMorgan Tracy Kogan - Citi Gabriella Carbone - Deutsche Bank Garrett Greenblatt - Gordon Haskett Oliver C ...

Summary of Macy's, Inc. Conference Call Company Overview - **Company**: Macy's, Inc. (NYSE:M) - **Event**: JPMorgan 7th Annual Retail Round-Up Virtual Conference Call - **Date**: April 14, 2021 Key Points Industry and Market Position - The retail industry is experiencing a recovery as the pandemic subsides, with Macy's positioned to capture demand due to its flexible Polaris strategy [4][6] - Macy's is the second-largest online retailer in its categories, aiming for $10 billion in digital sales by 2023 [6] Consumer Behavior - There is a noticeable increase in consumer spending, particularly among core customers, with a 7% increase in average spend compared to 2019 [5][10] - New customer acquisition has increased by 19% compared to 2019, indicating a positive trend in customer engagement [5][12] Sales and Revenue Trends - Digital sales grew by 24% in 2020, with continued momentum into 2021, including a 75% increase in unique visits and an 8% increase in conversion rates [15][16] - The company is seeing strong performance in categories such as home goods, fine jewelry, fragrances, and luxury handbags [19][20][22] Inventory and Margin Management - Gross margins are improving due to better pricing analytics and inventory management, with a focus on reducing delivery expenses for digital orders [7][43] - The company aims for a gross margin of 37% in 2021, with expectations of lower margins in new categories like toys and home goods [48][53] Store Fleet Transformation - Macy's is closing underperforming stores while investing in remaining locations to enhance omnichannel experiences, including curbside pickup and faster service [38][39] - The company plans to open 45 new Backstage stores, reflecting a successful off-price strategy [26] Capital Allocation and Financial Health - Macy's ended 2020 with $1.7 billion in cash, providing flexibility for growth initiatives and debt reduction [61] - The company is focused on investing in digital supply chain improvements and technology to enhance competitiveness [63] Future Outlook - Macy's aims to return to pre-pandemic sales levels and achieve sustainable profitability through a digitally-led omnichannel strategy [67] - The company is optimistic about the recovery of apparel sales and the growth of new categories, expecting to maintain a healthy sales-to-stock ratio [55][68] Additional Insights - The Macy's Media Network is generating new income streams, contributing $35 million in 2020 and expected to reach $60 million in 2021 [59] - The company is committed to improving customer experience both online and in-store, focusing on younger demographics and enhancing product assortments [28][29] This summary encapsulates the key insights from the conference call, highlighting Macy's strategic positioning, consumer trends, financial health, and future outlook in the retail industry.

Macy's, Inc. (NYSE:M) Q4 2020 Results Conference Call February 23, 2021 8:00 AM ET Company Participants Mike McGuire - Head of Investor Relations Jeff Gennette - Chairman and Chief Executive Officer Adrian Mitchell - Chief Financial Officer Conference Call Participants Chuck Grom - Gordon Haskett Paul Lejuez - Citigroup Kimberly Greenberger - Morgan Stanley Matthew Boss - JPMorgan Omar Saad - Evercore Partners Michael Binetti - Crédit Suisse Dana Telsey - Telsey Advisory Group Stephanie Wissink - Jefferies ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended October 31, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number: 1-13536 macy's inc Macy's, Inc. (Exact name of registrant as specified in its charter) Delaware 13-3324058 (State or other jurisdiction of i ...

Summary of Macy's Inc. Conference Call (December 1, 2020) Company Overview - **Company**: Macy's Inc. (NYSE:M) - **Industry**: Retail, specifically department stores - **Revenue**: Nearly $25 billion in 2019 across over 770 store locations [2][5] - **Management**: CEO Jeff Gennette and CFO Adrian Mitchell [3] Key Themes and Insights 1. Response to COVID-19 - **Cash Preservation**: Focused on cash preservation during the crisis, leading to refinancing and a strong liquidity position heading into Q4 [5] - **Channel Shift**: Rapid shift to digital, with stores acting as fulfillment centers during closures, handling over 50% of digital business [6][12] - **Innovation**: Launched curbside pick-up and partnered with Klarna and DoorDash to enhance customer experience [7][8] 2. Customer Engagement and Adaptation - **Customer Journey**: Emphasized the need to adapt to changing customer behaviors, focusing on digital engagement and safety measures [10][12] - **Product Expansion**: Expanded offerings in home categories and other high-demand areas based on customer feedback [11] 3. Polaris Strategy - **Digital Focus**: Accelerated digital strategies, aiming for e-commerce to represent 40% or more of sales [22][23] - **Store Optimization**: Plans to optimize the store experience and explore off-mall locations to capture market share from competitors [18][48] - **Cost Management**: Resetting the cost base to improve profitability while managing SG&A expenses [20][60] 4. Market Opportunities - **Market Share Gains**: Anticipated market share opportunities due to competitor closures, particularly in beauty and dress categories [46][48] - **Brand Relationships**: Strong relationships with brands, focusing on curated assortments and private label growth [50][51] 5. Financial Performance and Future Outlook - **Cost Savings**: Achieved $630 million in annualized cost savings, with SG&A down over 22% in Q3 [60][62] - **Capital Allocation**: Focus on liquidity and financial flexibility, with plans to reinstate dividends and share repurchases when appropriate [67][69] Additional Insights - **Customer Loyalty**: Increased loyalty program penetration to over 56%, with significant new member acquisition [42] - **E-commerce Growth**: E-commerce grew 53% in Q2 and 27% in Q3, with expectations to maintain high penetration levels [22][23] - **Technology Investments**: Continued investment in technology and analytics to enhance decision-making and customer experience [39][58] Conclusion Macy's Inc. is navigating a challenging retail landscape by focusing on digital transformation, optimizing its store fleet, and enhancing customer engagement. The company is well-positioned to capitalize on market share opportunities arising from competitor closures while maintaining a strong emphasis on cost management and financial flexibility.

Macy's Inc (NYSE:M) Q3 2020 Earnings Conference Call November 19, 2020 8:00 AM ET Company Participants Mike McGuire - Head of Investor Relations Jeff Gennette - Chairman and Chief Executive Officer Adrian Mitchell - Chief Financial Officer Conference Call Participants Matthew Boss - J.P. Morgan Tracy Kogan - Citigroup Bob Drubl - Guggenheim Paul Trussell - Deutsche Bank William Reuter - Bank of America Omar Saad - Evercore ISI Carla Casella - J.P. Morgan Kimberly Greenberger - Morgan Stanley Oliver Chen - C ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended August 1, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number: 1-13536 Macy's, Inc. (Exact name of registrant as specified in its charter) Delaware 13-3324058 (State or other jurisdiction of incorporation ...