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RXO(RXO) - 2025 Q1 - Quarterly Report
2025-05-07 20:16
Revenue and Growth - Revenue for the first quarter of 2025 increased by 57.0% to $1.433 billion, compared to $913 million in the same quarter of 2024, driven by a $503 million increase in truck brokerage revenue due to the Coyote acquisition[76] Costs and Expenses - Cost of transportation and services for Q1 2025 was $1.153 billion, or 80.5% of revenue, up from $699 million, or 76.6% of revenue in Q1 2024, primarily due to the Coyote acquisition[77] - Direct operating expenses decreased to $48 million in Q1 2025, down 9.4% from $53 million in Q1 2024, representing 3.3% of revenue compared to 5.8% in the prior year[78] - SG&A expenses rose to $210 million in Q1 2025, an increase of 44.8% from $145 million in Q1 2024, but as a percentage of revenue, it decreased to 14.7% from 15.9%[79] - Depreciation and amortization expense for Q1 2025 was $32 million, including $16 million related to the Coyote acquisition[80] Acquisition Details - The company acquired Coyote for $1.038 billion in cash, with an additional $10 million for working capital adjustments paid in Q1 2025[68] Tax and Compliance - The effective income tax rate for Q1 2025 was 19.2%, down from 27.7% in Q1 2024, primarily due to nondeductible expenses during a pre-tax loss[82] - The company was in compliance with all covenants and provisions of its outstanding debt and financing arrangements as of March 31, 2025[86] Liquidity and Capital Expenditures - The company expects existing liquidity and sources of capital to be sufficient to support operations over the next 12 months[84] - The company’s capital expenditures for 2025 will focus on strategic investments in technology, equipment, and real estate[85] Assets and Liabilities - Total current assets decreased by $84 million (6.3%) from December 31, 2024, to March 31, 2025, primarily due to a $77 million decrease in accounts receivable[87] - Total liabilities decreased by $85 million from December 31, 2024, to March 31, 2025, mainly due to a sequential decrease in third-party transportation costs[87] - Total assets decreased by $110 million from December 31, 2024, to March 31, 2025, due to decreases in accounts receivable, operating lease assets, and cash[87] Cash Flow - Net cash provided by operating activities decreased by $9 million, reflecting a $16 million increase in net loss compared to the same period in 2024[88] - Investing activities used $25 million of cash in the first three months of 2025, an increase of $14 million compared to $11 million in the same period in 2024[89] - Financing activities provided $7 million of cash in the first three months of 2025, compared to $6 million in the same period in 2024, with $35 million in net proceeds from borrowings[90] - The primary source of cash in the first three months of 2025 was $35 million in net proceeds from borrowings, partially offset by $17 million in tax withholding payments[90] Market Risks - The company remains exposed to market risks related to foreign currency exchange rates, commodity prices, interest rates, and diesel fuel prices[92] Accounting Estimates - There have been no significant changes in the company's critical accounting estimates since December 31, 2024[91] Cash and Cash Equivalents - The company experienced a $19 million decrease in cash and cash equivalents due to timing of transaction-related payments associated with the Coyote acquisition[87]
RXO (RXO) Q1 Earnings: Taking a Look at Key Metrics Versus Estimates
ZACKS· 2025-05-07 14:35
Core Insights - RXO reported revenue of $1.43 billion for the quarter ended March 2025, reflecting a 57% increase year-over-year, although it fell short of the Zacks Consensus Estimate of $1.5 billion by 4.74% [1] - The company’s EPS was -$0.03, unchanged from the same quarter last year, and it missed the consensus EPS estimate of -$0.02 by 50% [1] Revenue Breakdown - Revenue from Truck Brokerage was $1.07 billion, below the average estimate of $1.17 billion [4] - Revenue from Complementary Services reached $415 million, exceeding the average estimate of $391.86 million [4] - Managed Transportation revenue was $137 million, slightly above the average estimate of $134.98 million [4] - Last Mile revenue was $278 million, surpassing the average estimate of $246.33 million [4] - Eliminations amounted to -$49 million, worse than the average estimate of -$35.08 million [4] Gross Margin Analysis - Gross margin for Complementary Services was $87 million, exceeding the average estimate of $83.43 million [4] - Gross margin for Truck Brokerage was $142 million, slightly below the average estimate of $145.10 million [4] Stock Performance - RXO shares have returned +6.3% over the past month, underperforming the Zacks S&P 500 composite's +10.6% change [3] - The stock currently holds a Zacks Rank 4 (Sell), indicating potential underperformance relative to the broader market in the near term [3]
RXO(RXO) - 2025 Q1 - Earnings Call Transcript
2025-05-07 13:02
Financial Data and Key Metrics Changes - RXO generated total revenue of $1.4 billion in Q1 2025, with a gross margin of 16% and adjusted EBITDA of $22 million, resulting in an adjusted EBITDA margin of 1.5% [20][21] - The company reported a year-over-year decline of 1% in brokerage volume, with a significant 26% increase in less-than-truckload (LTL) volume, while full truckload volume decreased by 8% [11][12] - Adjusted free cash flow for Q1 was $6 million, representing a 27% conversion from adjusted EBITDA, with a long-term target conversion rate of 40% to 60% [25][27] Business Line Data and Key Metrics Changes - Brokerage revenue was $1.1 billion, accounting for 72% of total revenue, with a gross margin of 13.3% [22] - Managed transportation revenue decreased by 10% year-over-year to $137 million, while last mile revenue increased by 20% year-over-year to $278 million, with last mile stops growing by 24% [23][24] - Complementary services revenue increased by 8% year-over-year, contributing 28% of total revenue, with a gross margin of 21% [22][23] Market Data and Key Metrics Changes - The overall market conditions showed a loosening trend, with the load-to-truck ratio decreasing from 7:1 to less than 5:1, and tender rejections decreasing from 7.5% to 5% [40] - The automotive sector presented a significant headwind, with automotive volume down more than 25% year-over-year, impacting overall truckload demand [35][16] - RXO's truckload volume in April was down by mid-single digits compared to March, indicating a challenging market environment [16][41] Company Strategy and Development Direction - The company completed a significant technology milestone with the integration of Coyote, enabling a unified platform for carrier and coverage operations [4][6] - RXO raised its estimate for cash synergies from the Coyote acquisition to over $70 million, including more than $60 million in annualized operating expense synergies [5][28] - The company is focused on leveraging technology, including AI and machine learning, to drive productivity improvements and enhance earnings power [12][18] Management's Comments on Operating Environment and Future Outlook - Management noted that the current macroeconomic environment is creating significant shipper uncertainty, which has been incorporated into the outlook for Q2 [30] - The company expects to generate between $30 million to $40 million in adjusted EBITDA for Q2, with a focus on improving gross profit per load [30][44] - Management expressed confidence in the long-term earnings potential, emphasizing the benefits of the asset-light model and ongoing technology integration [19][32] Other Important Information - The company ended Q1 with $16 million in cash and over $575 million in total committed liquidity, maintaining a strong balance sheet [25][27] - The integration of Coyote is expected to yield significant cost savings and operational efficiencies, with early signs of success already observed [10][104] Q&A Session Summary Question: Can you speak to your mid-cycle earnings power now with Coyote under your umbrella? - Management highlighted that the integration has dramatically improved long-term earnings power, with significant productivity improvements and cost efficiencies expected [54] Question: What are your underlying freight market assumptions for Q2? - Management indicated that April's performance was below seasonal expectations, and they are not assuming any improvement in freight market conditions for their Q2 outlook [59] Question: What dynamics could influence gross margin percentage range for Q2? - Management noted that a softening market could lead to improved gross profit per load, as seen in Q1, where gross profit per load increased by approximately 20% [64] Question: How do you see EBITDA progression through the rest of the year? - Management expects Q3 to benefit from new contract implementations, while Q2 will be influenced by current market conditions and volume trends [67] Question: What are the potential tariff impacts in Q2 and Q3? - Management is closely monitoring customer strategies regarding inventory and shipping in light of changing tariffs, which could impact truckload demand [75] Question: What is driving the share gains in LTL volumes? - Management attributed LTL share gains to exceptional service, technology, and strong relationships with large enterprise customers, rather than pricing strategies [96][98]
RXO(RXO) - 2025 Q1 - Earnings Call Transcript
2025-05-07 13:00
Financial Data and Key Metrics Changes - RXO generated total revenue of $1.4 billion in Q1 2025, with a gross margin of 16% and adjusted EBITDA of $22 million, resulting in an adjusted EBITDA margin of 1.5% [19][20] - The company reported a year-over-year decline of 1% in brokerage volume, with a significant 26% increase in less-than-truckload (LTL) volume, while full truckload volume decreased by 8% [9][10] - Adjusted free cash flow for Q1 was $6 million, representing a 27% conversion from adjusted EBITDA, with a long-term target conversion rate of 40% to 60% [24][25] Business Line Data and Key Metrics Changes - Brokerage revenue was $1.1 billion, accounting for 72% of total revenue, with a gross margin of 13.3% [21] - Managed transportation revenue decreased by 10% year over year to $137 million, while last mile revenue increased by 20% year over year to $278 million, with last mile stops growing by 24% [22][23] - Complementary services gross margin was 21%, reflecting a 40 basis point increase year over year [22] Market Data and Key Metrics Changes - The overall market conditions showed easing from weather-related tightness earlier in the year, with RXO quickly reducing the cost of purchased transportation [12][13] - The company noted a mid-single-digit percentage decline in truckload volume in April compared to March, influenced by changing trade policies and customer strategies [14][15] - The LTL segment outperformed the market, with RXO capturing a larger share due to exceptional service and technology [100] Company Strategy and Development Direction - RXO is focused on leveraging technology and integration synergies from the Coyote acquisition, expecting to achieve over $70 million in cash synergies, including more than $60 million in annualized operating expense synergies [26][27] - The company aims to enhance its asset-light model to drive performance across market cycles, with a strong emphasis on productivity improvements through technology investments [17][31] - RXO is positioned to capitalize on organic and inorganic growth opportunities, with a strong balance sheet and a focus on customer service [17][47] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's ability to navigate a challenging freight market, with expectations for improved gross profit per load and EBITDA growth in Q2 compared to Q1 [15][28] - The current macroeconomic environment is creating uncertainty, but RXO anticipates sequential improvements in gross profit per load and EBITDA as synergies from the Coyote integration materialize [28][46] - Management highlighted the importance of maintaining close relationships with customers to capture opportunities as the market recovers [47] Other Important Information - The company has successfully completed the integration of Coyote's technology, enabling better freight coverage and access to a larger network of carriers [5][37] - RXO's cash position at the end of Q1 was $16 million, with total committed liquidity exceeding $575 million [25] - The company is reducing its capital expenditure estimates for 2025 and 2026, reflecting the benefits of integration synergies [30][31] Q&A Session Summary Question: What is the mid-cycle earnings power now with Coyote under RXO? - Management indicated that the integration has significantly improved long-term earnings power, with potential for $40 million in savings from improved purchase transportation [52][53] Question: What are the underlying freight market assumptions for Q2? - Management noted that April's performance was below seasonal expectations, and they are not assuming any improvement in freight market conditions for Q2 [56][58] Question: What dynamics could influence gross margin percentage in Q2? - Management explained that a softer truckload market could lead to improved gross profit per load, as seen in Q1 [63][65] Question: What are the leaps of faith in the outlook? - Management expressed confidence in their forecast, emphasizing the agility of the company to respond to market changes and the benefits of the technology integration [81][82] Question: What is driving the share gains in LTL? - Management attributed LTL share gains to exceptional service and technology, rather than pricing strategies [98][100] Question: Are there early signs of cost savings from the integration? - Management reported early signs of success in the integration, with improved freight coverage and initial benefits from purchase transportation [104][106]
RXO (RXO) Reports Q1 Loss, Lags Revenue Estimates
ZACKS· 2025-05-07 12:40
Company Performance - RXO reported a quarterly loss of $0.03 per share, which was worse than the Zacks Consensus Estimate of a loss of $0.02, marking an earnings surprise of -50% [1] - The company posted revenues of $1.43 billion for the quarter ended March 2025, missing the Zacks Consensus Estimate by 4.74%, compared to year-ago revenues of $913 million [2] - Over the last four quarters, RXO has surpassed consensus EPS estimates only once and has topped consensus revenue estimates two times [2] Stock Outlook - RXO shares have declined approximately 42.3% since the beginning of the year, contrasting with the S&P 500's decline of -4.7% [3] - The current consensus EPS estimate for the upcoming quarter is $0.03 on revenues of $1.54 billion, and for the current fiscal year, it is $0.20 on revenues of $6.45 billion [7] Industry Context - The Transportation - Services industry, to which RXO belongs, is currently ranked in the bottom 37% of over 250 Zacks industries, indicating a challenging environment [8] - Empirical research suggests a strong correlation between near-term stock movements and trends in earnings estimate revisions, which could impact RXO's performance [5]
RXO(RXO) - 2025 Q1 - Earnings Call Presentation
2025-05-07 10:36
Financial Performance - RXO reported Q1 2025 adjusted EBITDA of $22 million[13] compared to $15 million in Q1 2024[12] - Q1 2025 revenue reached $1433 million, a 56.9% increase from $913 million in Q1 2024[12] - RXO reported Q1 2025 adjusted diluted EPS of $(003)[31] which is the same as Q1 2024[30] - The company's gross margin was 160% in Q1 2025, down from 174% in Q1 2024[12] Synergy and Integration - RXO is raising its synergy target to >$70 million, including $60 million in operating expense synergies and $10 million in capital expenditure synergies[29] - The migration of Coyote carrier and coverage operations to the RXO Connect platform was completed on May 1[23, 27] - Technology integration is expected to be substantially complete by the end of Q3[23] Volume and Market Trends - Truckload revenue per load was up 4% year-over-year[42] - LTL volume increased by 26% year-over-year, representing 25% of the total volume[19] - Last Mile stop growth accelerated to 24% year-over-year[19] Q2 2025 Outlook - RXO anticipates adjusted EBITDA to be between $30 million and $40 million[54] - The company expects brokerage volume to be down low-single-digit % year-over-year[54] - Brokerage gross margin is projected to be between 13% and 15%[54]
RXO(RXO) - 2025 Q1 - Quarterly Results
2025-05-07 10:31
Revenue Performance - RXO reported first-quarter 2025 revenue of $1.4 billion, a 57% increase from $913 million in the first quarter of 2024[3] - Total revenue for Q1 2025 was $1,433 million, a 57.2% increase from $913 million in Q1 2024[30] - Truck brokerage revenue reached $1,067 million, up 89.2% from $564 million in the same period last year[30] Profitability and Loss - The company experienced a GAAP net loss of $31 million in Q1 2025, compared to a net loss of $15 million in Q1 2024[4] - The adjusted net loss for the quarter was $5 million, compared to an adjusted net loss of $4 million in Q1 2024[4] - GAAP diluted loss per share for Q1 2025 was $0.18, compared to $0.13 in Q1 2024[7] - Net loss for Q1 2025 was $31 million, compared to a net loss of $15 million in Q1 2024[28] EBITDA and Margins - Adjusted EBITDA for the first quarter was $22 million, up from $15 million in the same period last year[5] - The company expects second-quarter 2025 adjusted EBITDA to be between $30 million and $40 million[10] - Adjusted EBITDA for Q1 2025 was $22 million, with an adjusted EBITDA margin of 1.5%[32] - Brokerage gross margin was reported at 13.3% for the first quarter[8] - RXO's complementary services gross margin was 21.0% for the quarter[9] - Gross margin as a percentage of revenue for Q1 2025 was 16.0%, down from 17.4% in Q1 2024[36] Operational Metrics - Less-than-truckload brokerage volume increased by 26% year-over-year, while Last Mile achieved a 24% year-over-year stop growth[6] - RXO raised its synergy estimate to over $70 million, excluding significant cost-of-purchased-transportation opportunities[2] Cash Flow and Debt - Cash and cash equivalents decreased to $16 million from $35 million at the end of Q4 2024[28] - Total current liabilities decreased to $964 million from $1,065 million at the end of Q4 2024[26] - Long-term debt increased to $387 million from $351 million at the end of Q4 2024[26] - Cash used in investing activities was $25 million, compared to $11 million in Q1 2024[28] Costs - The company incurred $6 million in transaction and integration costs during Q1 2025[34]
RXO(RXO) - 2024 Q4 - Annual Report
2025-02-27 00:12
Acquisition and Integration - RXO, Inc. completed the acquisition of Coyote for $1.038 billion in cash, with an additional $10 million for post-closing adjustments[23]. - The company completed the acquisition of Coyote for $1.038 billion in cash on September 16, 2024[127]. - Integration of Coyote poses risks including cultural differences and operational complexities, which may hinder the realization of anticipated synergies[128]. - The company incurred substantial expenses related to the Coyote acquisition, and the expected benefits may take longer to materialize than anticipated[129]. - There may be undiscovered liabilities associated with Coyote that could adversely affect the company's financial condition[130]. Financial Performance and Customer Base - In 2024, the top 20 customers accounted for approximately 38% of total revenue, while the top five customers contributed about 23%[35]. - RXO's largest customer accounted for approximately 9.9% of total revenue in 2024, indicating a low concentration risk[35]. - The top five customers accounted for approximately 23% of the company's consolidated total revenue for the year ended December 31, 2024, with the largest customer representing about 9.9%[122]. - RXO serves a diversified customer base across various sectors, including retail, e-commerce, food and beverage, and automotive[36]. - The company has established long-term relationships with blue-chip customers across diverse verticals, enhancing its market position[27]. Business Model and Technology - RXO's truck brokerage business is one of the largest in the U.S., benefiting from a vast carrier pool and strong demand for transportation services[27]. - The company has invested significantly in proprietary technology, enhancing visibility, reliability, and cost-effectiveness in its operations[27]. - RXO's asset-light business model generates high returns and substantial free cash flow, leveraging historical invested capital[32]. - The digital brokerage platform RXO Connect® provides real-time visibility into supply and demand, optimizing transportation management[31]. - The company aims to leverage its technology to optimize brokerage processes and pricing, enhancing productivity and market share in the truck brokerage industry[33]. Workforce and Employee Engagement - RXO operates with a total workforce of 9,873 team members, including 7,540 full-time and part-time employees and 2,333 temporary workers[63]. - 34% of RXO's employees are female, with 62% male and 1% identifying as others or undisclosed[64]. - The company maintains a commitment to employee engagement and offers various career development opportunities, including workshops and leadership training[65]. - RXO's total rewards program includes competitive compensation and benefits, with the majority of healthcare costs covered to minimize inflationary impacts on employees[66]. - The company’s ability to attract and retain qualified employees is critical for maintaining its competitive position and meeting customer expectations[116]. Regulatory and Compliance Issues - RXO is subject to various federal and state regulations affecting its operations, including those related to motor carriers and independent contractors[41][44][53]. - The company operates under an exclusive forum provision to limit litigation risks, which may discourage lawsuits against RXO and its directors[150]. - RXO's operations are subject to various environmental laws, particularly concerning hazardous materials and emissions, with a focus on compliance[55]. - The company incurred significant costs related to compliance with evolving environmental regulations, which could adversely affect operations and increase expenses[112]. - The company faces potential legal challenges regarding the classification of independent contractors, which could lead to increased costs and operational changes[90][91]. Market Conditions and Risks - The transportation services industry is highly competitive, with factors such as competition from other companies and economic downturns potentially harming revenue and profit margins[76]. - Economic recessions and fluctuations in demand for transportation services can adversely impact the company's operating results and future prospects[77]. - Fuel price volatility significantly affects fuel surcharge revenue and overall profitability, with potential material impacts from fuel price fluctuations[80][82]. - A reduction in overall freight volume can limit growth opportunities, and customer financial distress may increase working capital needs[82]. - Labor disputes and organizing efforts could disrupt operations and negatively impact customer relationships and revenue[94][96]. Governance and Corporate Citizenship - The company has a strong governance structure and a commitment to corporate citizenship, which underpins its culture and operational success[60]. - RXO's management strategy focuses on growth through technology innovation and optimizing customer service[30]. - The company is implementing various cost and revenue initiatives, including advanced pricing analytics and a digital brokerage platform, to enhance profitability[118]. - The company is subject to various claims and litigation that could result in significant expenditures and impact operations[111]. Future Outlook and Challenges - The company aims to capitalize on technological advancements and market trends to enhance its competitive position in the freight brokerage industry[30]. - The company may face challenges in managing growth, including increased operational costs and the need for improved systems and controls[120]. - Changes in U.S. trade policy and international tariffs could negatively impact global transportation volumes and customer demand[82]. - The company faces risks related to cybersecurity attacks, which could lead to service interruptions and loss of revenues, potentially harming its reputation and financial condition[100]. - The company relies on third-party services, which may expose it to security incidents that could compromise customer data and negatively impact financial results[105].
RXO: The Bear Case Is In Focus (Rating Downgrade)
Seeking Alpha· 2025-02-09 16:55
Group 1 - The article discusses RXO (NYSE: RXO) and highlights a previous recommendation for a buy rating based on improved visibility to growth, with expectations for growth to accelerate back to 20% by FY26 [1] - The investment approach emphasized is fundamentals-based value investing, focusing on companies with long-term durability and robust balance sheets, rather than merely low multiple stocks [1] - The author acknowledges the risks associated with investing in successful companies, particularly the potential to overpay, but suggests that in certain situations, the growth potential may outweigh immediate price concerns [1]
RXO(RXO) - 2024 Q4 - Earnings Call Transcript
2025-02-05 19:48
Financial Data and Key Metrics Changes - RXO, Inc. reported total revenue of $1.7 billion for Q4 2024, with a gross margin of 15.5% and adjusted EBITDA of $42 million, aligning with guidance [31][28][17] - Adjusted earnings per share for the quarter was $0.06, with an adjusted EBITDA margin of 2.5% [31][28] - Brokerage volume declined by 6% year over year but increased by 10% sequentially from Q3 [17][52] - Less than truckload (LTL) volume increased by 1%, while full truckload volume decreased by 8% year over year [17][53] Business Line Data and Key Metrics Changes - Brokerage revenue was $1.3 billion, representing 75% of total revenue, with a gross margin of 13.2% [33][31] - Complementary services revenue was $431 million, accounting for 25% of total revenue, with a gross margin of 21.1% [34][31] - Last mile business generated $290 million, with stops growing by 15% year over year [35][19] - Managed transportation revenue was $141 million, down 8% year over year due to lower automotive volume [35] Market Data and Key Metrics Changes - The overall freight market remains soft, with a muted peak season as anticipated [20][22] - National load-to-truck ratio and industry tender rejections reached their highest levels in over two years, indicating tightening market conditions [21][66] - Contract rates are increasing year over year for the first time in two and a half years, signaling a potential shift towards an inflationary rate environment [23][28] Company Strategy and Development Direction - The integration of Coyote Logistics is ahead of schedule, with expected annualized cost synergies now estimated at least $50 million, double the initial estimate [6][40] - The company is focused on enhancing its technology platform and cross-selling opportunities to drive future growth [26][59] - RXO, Inc. aims to improve its earnings power and free cash flow through structural changes and operational efficiencies [27][28] Management's Comments on Operating Environment and Future Outlook - Management noted that while the freight environment is currently soft, there are signs of improvement, with expectations for combined brokerage volume to grow year-over-year for the full year [24][28] - The company remains confident in its ability to navigate the current market conditions and capitalize on future growth opportunities [25][28] - Management emphasized the importance of maintaining strong relationships with customers and leveraging the expanded service offerings post-Coyote acquisition [116] Other Important Information - Adjusted free cash flow for Q4 was $6 million, representing a 14% conversion from adjusted EBITDA [36] - The company ended the quarter with $35 million in cash, higher than previously guided [37] - The liquidity position is noted as the strongest in the company's history, with a $600 million revolver undrawn at quarter-end [38] Q&A Session Summary Question: Can you define the core RXO, Inc. EBITDA shifts over the past year? - Management discussed seasonal impacts and market backdrop, noting that the integration of Coyote has contributed to shifts in expectations [82][84] Question: What is the outlook for the brokerage market? - Management expressed confidence in the brokerage market's growth, projecting that brokers will capture a larger share over the next five years [90][91] Question: What is the confidence level in volume growth for 2025? - Management indicated strong early returns and customer feedback, supporting confidence in year-over-year volume growth [96][97] Question: How are tariffs affecting business? - Management is closely monitoring tariffs, noting potential short-term tailwinds from inventory pull-forward but longer-term headwinds if tariffs persist [99][100] Question: Can you elaborate on the CapEx spend? - Management clarified that the CapEx guidance includes strategic real estate spend and anticipated reductions in future years [101][104] Question: What has changed regarding synergy estimates? - Management highlighted that synergies have increased due to real estate consolidation and procurement efficiencies [112][114] Question: How is the integration of Coyote progressing? - Management reported strong cultural fit and collaboration, contributing to successful integration and retention of key talent [115][116]