Core Insights - The U.K. public sector is undergoing significant digital transformation, focusing on cloud adoption, cybersecurity, and AI integration to enhance service delivery and innovation [1][2][3] Digital Transformation and Budgeting - Public sector organizations in the U.K. are planning to increase their budgets for transformation through third-party services, driven by the government's digital roadmap [2][4] - There is a push for agile digital development while upgrading legacy systems, although digital maturity remains low due to skills shortages and outdated infrastructure [3][4] Service Delivery and User Experience - Government bodies are expanding user-centric online platforms and improving interoperability across departments to enhance transparency and service delivery [4] - The integration of AI and advanced analytics is aimed at streamlining operations and improving citizen experience [4][5] Cloud Migration and Security - Transitioning from legacy software to cloud services is crucial for increasing resilience and scalability in the public sector [5] - Public sector organizations are prioritizing cybersecurity due to a threefold increase in cyberattacks, focusing on risk management and continuous threat monitoring [6][7] Provider Evaluation and Leadership - The 2025 ISG Provider Lens report evaluates 36 providers across five quadrants, naming Capgemini and IBM as Leaders in five quadrants each [9][10] - NTT DATA and PwC are recognized as Leaders in four quadrants, while several other firms are acknowledged in varying capacities [10][11] Customer Experience Recognition - Capgemini is named the global ISG CX Star Performer for 2025, achieving the highest customer satisfaction scores in ISG's Voice of the Customer survey [12]

Core Insights - Sodexo has appointed Thierry Delaporte as the new group CEO, effective from 10 November 2025, as part of a strategic governance restructure [1] - This governance change is a response to a new phase of development following Sophie Bellon's four-year tenure as CEO [1] - The role of chairwoman of the board of directors has been separated from that of CEO [1] Leadership Transition - Sophie Bellon will transition to the role of non-executive chairwoman, facilitating the handover to Delaporte [2] - Bellon expressed full confidence in Delaporte's leadership and emphasized the preparation for the next phase of the company [2] - Gilles Pélisson will take over as lead independent director, succeeding Luc Messier, also effective from 10 November [2] Thierry Delaporte's Background - Delaporte has extensive international experience, having worked across Europe, the US, South America, and the Asia-Pacific region, and most recently served as CEO of Wipro [3] - His career includes various chief financial officer positions at Capgemini, where he also held operational roles, including CEO of the global outsourcing division [3][4] - Delaporte joined the Capgemini leadership team in 2016 and served as global chief operating officer and deputy CEO from 2018 to 2020 [4] Delaporte's Vision - Delaporte expressed enthusiasm for becoming the next CEO of Sodexo, highlighting the company's status as a global leader in food and services [4][5] - He acknowledged the trust placed in him by the board of directors, the Bellon family, and Sophie Bellon, and is eager to engage with Sodexo's teams, clients, and partners [5]

Financial Data and Key Metrics Changes - The combined market is up 18% year to date, with as-a-service up 29% and managed services only up 1.5% [6][7][31] - Managed services in the Americas grew 15% year to date, while EMEA and Asia showed declines [4][7][32] - The BPO segment generated about $1.8 billion in ACV, down 16% year on year, with a year-to-date decline of 22% [18][19] Business Line Data and Key Metrics Changes - The ITO segment was down 2% year on year but up 5% year to date, with the Americas accounting for all growth [14] - Engineering services saw a significant increase, up nearly 60% year over year and 36% year to date [15] - The BPO segment has seen a long-term decline, with nine of the past 11 quarters showing year-on-year declines [18][19] Market Data and Key Metrics Changes - The as-a-service market, which includes SaaS, is now over 65% of the total volume [6][7] - The Americas managed services segment was up 22% year over year, while EMEA was down 25% [31][32] - Asia-Pacific managed services generated $2.5 billion of ACV, down 26% year to date [33] Company Strategy and Development Direction - The company emphasizes a shift towards cloud-first platforms and AI-driven solutions, indicating a fundamental replatforming rather than just hype [3][5] - There is a focus on automation and local hiring due to new H-1B visa policies, which are expected to reshape labor delivery models [5][10] - The company is adapting to a market that is increasingly integrating technology-led solutions into BPO services [20] Management's Comments on Operating Environment and Future Outlook - Management noted that while the macro environment remains uncertain, tech services spending in the U.S. is stabilizing and even expanding in some areas [31] - The outlook for managed services remains at 1.3% for the full year, while the forecast for as-a-service has been raised from 21% to 25% [57][58] - There are mixed signals in sectors like retail and automotive, with expectations of continued pressure on discretionary spending [61][64] Other Important Information - The company is seeing a significant shift in hiring patterns within BPO, focusing on specialized skills such as AI and data science [20][21] - Pricing pressures are evident across both BPO and ITO due to intense competition and the impact of AI [22] Q&A Session Summary Question: What is the demand outlook for tariff-hit sectors like retail and autos? - Management indicated that while retail is under pressure, there are signs of increased deal activity focused on cost optimization, but bookings have not yet reflected this [61][62] Question: Will the increase in as-a-service outlook help revive demand for system integrators around SaaS implementation? - Management believes that the SaaS market is driving demand for system integrators, particularly as organizations rationalize their infrastructure to be AI-ready [60] Question: Are there delays in decision-making due to the H-1B visa fee hike? - Management noted that while there was initial concern, clarity from the administration helped calm the market, and clients have not significantly slowed down their decision-making [65]

Financial Data and Key Metrics Changes - The combined market is up 18% year to date, with as-a-service up 29% and managed services only up 1.5% [6][7] - Managed services in the Americas grew 15% year to date, while EMEA and Asia showed declines [4][7] - The BPO segment generated about $1.8 billion in ACV, down 16% year on year, with a year-to-date decline of 22% [18][19] Business Line Data and Key Metrics Changes - The ITO segment was down 2% year on year but up 5% year to date, with the Americas accounting for all growth [14] - Engineering services saw a significant increase, up nearly 60% year over year and 36% year to date [15] - The BPO segment has seen nine of the past eleven quarters with year-on-year declines, indicating a long-term decline [18][19] Market Data and Key Metrics Changes - The as-a-service market, which includes SaaS, is now over 65% of the total volume [6][7] - The Americas managed services segment was up 22% year over year, while EMEA was down 25% [31][32] - Asia-Pacific managed services generated $2.5 billion of ACV, down 26% versus 2024 [33] Company Strategy and Development Direction - The company is focusing on cloud-first platforms and AI-driven solutions, indicating a shift towards automation and local hiring due to new visa policies [5][10] - There is a notable shift towards technology-led solutions in BPO, blurring lines with ITO services [20] - The company anticipates a continued evolution in pricing models, particularly with the introduction of autonomous level pricing [27][30] Management's Comments on Operating Environment and Future Outlook - Management noted that the macroeconomic environment remains uncertain, particularly in EMEA, but sees pockets of growth in the Americas [31][32] - The company expects continued strong demand for SaaS and hyperscalers, raising the forecast for as-a-service growth to 25% [58] - There is a recognition of the pressure on consumers and sectors like retail and automotive, which may impact discretionary spending [61][64] Other Important Information - The introduction of a $100,000 visa fee for H-1B visas is reshaping labor delivery strategies, leading to increased costs and complexity [5][10] - The engineering services segment is seeing larger deal sizes, with a 26% increase in average contract value year to date [16] Q&A Session Summary Question: What is the demand outlook for tariff-hit sectors like retail and autos? - Management indicated that while retail is under pressure, there are mixed signals regarding discretionary spending, particularly in cost optimization areas [61][62] Question: Will the increase in as-a-service outlook to 25% help revive demand for system integrators around SaaS implementation? - Management believes that the SaaS market is driving up demand for system integrators, particularly as organizations rationalize their infrastructure to be AI-ready [60] Question: Are there delays in decision-making due to the H-1B visa fee hike? - Management noted that while there was initial concern, clarity from the administration helped calm markets, and clients have not significantly slowed down [65]

Summary of Sodexo Conference Call Company Overview - **Company**: Sodexo S.A. - **Industry**: Food and services Key Points and Arguments 1. **CEO Appointment**: Thierry Delaporte has been appointed as the new CEO of Sodexo, effective November 10, 2025, marking a significant governance change for the company [3][4][10] 2. **Transformation Journey**: The company has completed a deep transformation to reposition itself as a pure-play food and services company, entering a new phase focused on commercial acceleration and operational execution [3][4] 3. **Market Position**: Sodexo operates in a dynamic and expanding market, with a resilient business model that benefits from recurring demand and strong cash flows [4] 4. **Performance Expectations**: Current performance is below expectations, indicating a need for a new leadership approach to unlock the company's full potential [4][10] 5. **Leadership Transition**: Sophie Bellon will transition to a non-executive chairwoman role, working closely with Delaporte to ensure a smooth transition [4][10] 6. **Selection Process**: The board conducted a thorough search for the new CEO, focusing on candidates with experience in leading publicly listed companies in international environments, particularly in the U.S. market [6][8] 7. **Delaporte's Background**: Delaporte has over a decade of experience in the U.S. and has led significant transformations at Capgemini and Wipro, increasing revenue and market capitalization [8][20][33] 8. **Focus on B2B Services**: Delaporte's strong B2B services background and client-centric mindset are seen as valuable assets for Sodexo's future [8][9] 9. **Operational Goals**: The new CEO is expected to conduct a thorough review of the business, with a focus on improving margins and operational execution [12][14][43] 10. **M&A Strategy**: There is a renewed focus on mergers and acquisitions (M&A) to increase market share, particularly in the U.S. [34][35] Additional Important Content 1. **Financial Guidance**: The company is currently in a quiet period and cannot provide guidance on fiscal 2025 or 2026 results until the next earnings call on October 23 [12][13] 2. **Geographical Focus**: Delaporte will be based in Paris but will also have a home in the U.S., indicating a focus on both markets [45] 3. **Cultural Fit**: Delaporte embodies the values of humanity, openness, and responsibility that are central to Sodexo's culture [9] 4. **Future Ambitions**: The board aims to strengthen market share and mobilize the right leadership team to accelerate commercial momentum [43][44] 5. **Governance Structure**: The board is committed to ensuring that Delaporte has the necessary support to implement his strategies effectively [38][39] This summary captures the essential points discussed during the conference call, highlighting the strategic direction and leadership changes at Sodexo.

Core Insights - The Australian public sector is undergoing a transformation to enhance service delivery by adopting digital-first strategies that prioritize citizen experience [1][3][4] Digital Transformation - Agencies are expanding digital services to meet rising citizen expectations for secure, seamless, and personalized interactions [2][3] - Over 90% of Australians prefer digital government interactions, yet only 79% of service contacts occur online, indicating a gap that modernization efforts aim to close [4][5] Infrastructure Modernization - Outdated IT systems and siloed data hinder interoperability, slowing decision-making and service delivery [5] - Agencies are replacing legacy systems with integrated solutions to support evidence-based policymaking and real-time collaboration [5][6] Workforce Transformation - Younger employees value digital fluency and flexible working conditions, prompting agencies to introduce hybrid and remote work options [6] - The adoption of AI, automation, and fraud detection tools is streamlining operations and enhancing responsiveness [6] Collaborative Efforts - Public sector organizations are leveraging technology to improve collaboration across agencies, addressing complex challenges like climate change and cyber threats [7][8] - Shared digital platforms and standardized data-sharing protocols are being implemented to create more integrated services [7] Technology Trends - The report highlights a growing focus on cloud migration and robust cybersecurity frameworks to protect citizen data [8] - Service providers are expected to play a crucial role in helping agencies overcome structural inertia and skills shortages [8] Provider Evaluation - The report evaluates 34 providers across four quadrants, naming Accenture and Capgemini as Leaders in four quadrants each [10] - Infosys is recognized as a Rising Star in one quadrant, indicating its promising portfolio and high future potential [10][11]

Core Points - Thierry Delaporte has been appointed as the new Group Chief Executive Officer of Sodexo, effective November 10, 2025, following a thorough selection process [1] - The governance structure will evolve with the separation of the roles of Chairwoman and CEO, with Sophie Bellon transitioning to a non-executive Chairwoman role [2] - The Lead Director position will be maintained, with Gilles Pélisson succeeding Luc Messier as Lead Independent Director, effective November 10, 2025 [3] Leadership Transition - Sophie Bellon expressed gratitude for the efforts of Sodexo teams and emphasized readiness for a new growth chapter, highlighting confidence in Thierry Delaporte's leadership [4] - Gilles Pélisson noted that Delaporte's appointment is the result of a structured process, emphasizing his extensive experience and fit with Sodexo's values [4] - François-Xavier Bellon stated that the dissociation of governance is a significant step forward and expressed excitement for Delaporte's leadership [4] Thierry Delaporte's Background - Delaporte has a strong international leadership background, having held various roles across Europe, the U.S., South America, and Asia-Pacific, with expertise in financial leadership and operational transformation [5] - He has held CFO roles at Capgemini and served as CEO of Wipro Ltd., where he led significant strategic repositioning and growth [6][8] - Delaporte is also committed to social impact, co-founding an organization focused on youth inclusion and serving on the Board of Saint-Gobain [8] Company Overview - Sodexo, founded in 1966, is a global leader in sustainable food and facilities management services, aiming to improve quality of life and contribute to social progress [10] - The company operates in 45 countries, serving 80 million consumers daily, and has consolidated revenues of 23.8 billion euros for fiscal 2024 [13] - As of June 30, 2025, Sodexo's market capitalization stands at 7.7 billion euros, and it is recognized as the number one France-based private employer worldwide [13]

Media relations:Victoire GruxTel.: +33 6 04 52 16 55victoire.grux@capgemini.com Investor relations:Vincent Biraud Tel.: +33 1 47 54 50 87vincent.biraud@capgemini.com Capgemini’s twelfth Employee Share Ownership Plan:share buyback to neutralize dilution Paris, October 7, 2025 – As part of its twelfth Employee Share Ownership Plan (ESOP), Capgemini announces the launch of the share buyback dedicated to neutralizing the shareholder dilution associated with this plan. This follows the announcement on September ...

Group 1: Market Performance - French stocks are experiencing a positive trend, with the benchmark CAC 40 reaching a six-month high at 8,060.52, up 93.57 points or 1.17% [1] - The rise in the CAC 40 is attributed to strong buying in the auto sector and easing concerns about a potential U.S. government shutdown [1] Group 2: Company-Specific Developments - Stellantis shares increased by 7.1% following stronger than expected U.S. sales figures, alleviating concerns over potential tariff impacts on demand [2] - Morgan Stanley noted a turnaround in Stellantis' market share, with U.S. sales momentum strengthening in September [2] - Other companies such as Thales, LVMH, Renault, and Airbus also saw gains ranging from 1.4% to 4.2% [2] - Worldline shares surged by 9.3% after announcing a strategic partnership with YeePay, a Chinese payment provider in the airline and travel sector [3] - Companies like Capgemini, Michelin, Societe Generale, and Accor also reported impressive gains [3] Group 3: Economic Indicators - Euro Area's seasonally adjusted unemployment rate rose to 6.3% in August from a record low of 6.2% in July, indicating a slight increase in unemployment [4]

Core Insights - The European Central Bank (ECB) has selected Portuguese startup Feedzai to assist in fraud prevention for its upcoming digital euro currency, with a contract valued at up to 237.3 million euros ($278.69 million) [1][3] - The project aims to enhance the euro zone's financial autonomy from the United States, particularly in response to the dominance of Visa and Mastercard and the rise of stablecoins [4] Company Overview - Feedzai specializes in artificial intelligence and processes approximately $8 trillion in payments annually for clients, including Novobanco and Wio Bank [5] - The company recently secured $75 million in funding from various investors, including Lince Capital and Iberis Capital [5] Project Details - The four-year agreement with the ECB includes an option to extend for up to 15 years, with an estimated value of 79.1 million euros and a maximum cap of 237.3 million euros [3] - Feedzai, along with its subcontractor PwC, will develop an AI model to assess the fraud risk of digital euro payments based on customer behavior and transaction history [2] Legislative Context - The ECB is currently awaiting legislative approval for the digital euro, which it anticipates receiving by mid-next year, aiming for a launch in 2029 [4]