Core Insights - Verint has appointed Dave Rhodes as the new Chief Executive Officer, effective immediately, to lead the unified organization towards becoming a leader in CX Automation [1][2] - The merger of Verint and Calabrio combines their strengths in enterprise automation and workforce engagement, creating one of the largest customer experience data sets globally [2][3] Company Overview - Verint is recognized as a leader in Customer Experience (CX) Automation, serving over 80 of the Fortune 100 companies, and aims to deliver measurable AI Business Outcomes across various sectors [4] - The company’s AI-powered platform enhances customer engagement, increases efficiency, and reduces costs across contact centers, back offices, and digital channels [4]

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint®, The CX Automation Company™, today announced the organization formed through the recent Verint–Calabrio® transaction will move forward under a single corporate name: Verint. The decision follows a period during which teams from both companies worked to pull together product strategies and brand identity. The move reflects Verint's commitment to providing customers with clear, simple and consistent experiences as the business accelerates its CX Automation. ...

Core Insights - OneStream is going private just 17 months after its IPO, highlighting challenges in the public market despite initial success [1][2] - The IPO market is open but companies face significant valuation reductions, with examples like Navan and JAMF illustrating the harsh realities of current market conditions [6][12][21] Company Performance - OneStream had a valuation of $6 billion at its IPO, but is being acquired for $6.4 billion, reflecting a 31% premium despite a 35% drop from its IPO highs [2][3] - Navan, with a current trading price of $17, is 32% below its IPO price of $25, trading at 4x ARR, indicating a tough market for non-AI B2B software [6][21] - JAMF, despite tripling its ARR from $225 million to $710 million, was acquired for $2.2 billion, which is less than half its initial IPO valuation, due to a significant slowdown in growth [9][20] Market Dynamics - The median public SaaS multiples have reset to 6-7x ARR, reflecting a return to 2016-2017 levels, with a widening gap between top and bottom performers [13][14] - Private equity investment in enterprise software has increased by 28% year-to-date in 2025, as PE firms can operate profitably at lower multiples [14][21] Investment Considerations - Companies need to achieve 25-40% growth to command premium multiples; those growing below 20% are likely to receive valuations of 3-7x ARR [15][23] - GAAP profitability is becoming increasingly important, with investors now seeking both growth and profitability, contrasting with previous years where growth alone sufficed [16][21] - The timeline to IPO is longer than anticipated, as seen with Navan's delayed public offering and OneStream's brief public tenure [17][21] Future Outlook - The IPO window is not closed but is characterized by a more realistic assessment of company valuations, particularly for those not in the AI sector [19][22] - Companies achieving 30%+ growth with GAAP profitability may still find favorable IPO conditions, while others may face acquisition at lower multiples by private equity [23]

Core Insights - Verint, known as The CX Automation Company™, has won two TrustRadius 2026 Buyer's Choice awards based on customer reviews [1] - Verint CX Automation received top ratings in the Contact Center category, highlighting its strong performance in customer satisfaction [1] - The company has been recognized as a perennial winner across multiple categories, indicating consistent excellence in its offerings [1] Awards and Recognition - Verint CX Automation was awarded in the Contact Center category [1] - Verint WFM (Workforce Management) also received recognition, showcasing the company's diverse capabilities [1] - The awards reflect customer acknowledgment of Verint's innovative solutions in enhancing customer experience [1]

Core Insights - Verint has been recognized as a Leader in the Frost & Sullivan Frost Radar™: Voice of Customer Analytics, 2025 Report, highlighting its strong position in the market [1] Company Overview - Verint offers over 50 AI-powered customer experience (CX) automation bots, showcasing its commitment to leveraging artificial intelligence in enhancing customer interactions [1] - The company provides an open platform flexibility and an outcome-driven deployment model, which are essential for delivering measurable business outcomes [1] Strategic Focus - Verint's strategy emphasizes helping brands to start small, quickly demonstrate measurable impact, and scale confidently, indicating a customer-centric approach to business growth [1]

Core Insights - Verint celebrated its customers at the 2025 EMEA Inspire Awards in London, recognizing brands for their achievements in CX Automation and AI outcomes [1] - The awards highlighted measurable improvements in both employee and agent experiences across six EMEA countries [1] - Winners were acknowledged in eight categories, showcasing excellence and results in customer experience automation [1]

Core Insights - Verint has been certified as a Great Place To Work for the third consecutive year, indicating strong employee satisfaction and workplace culture [1] - 85 percent of Verint employees globally believe that the company is a great place to work, showcasing high levels of employee engagement [1] - The company received certification in 16 countries this year, which is an increase compared to the previous year, reflecting its expanding positive workplace reputation [1] Company Performance - The certification was achieved in various countries including Australia, Brazil, Canada, Germany, Hong Kong, Hungary, and India, highlighting Verint's global presence and commitment to employee satisfaction [1]

Core Insights - Vonage has been recognized as the North America Rising Star Partner of the Year at the Verint Engage 2025 conference for its excellence in customer success and its effective use of AI-driven solutions [1][2]. Group 1: Partnership and Recognition - The award highlights Vonage's role in enhancing customer engagement and delivering significant value through its partnership with Verint [2][4]. - The collaboration between Verint and Vonage integrates Verint's AI-driven Customer Experience Automation Platform with Vonage Contact Center, providing a comprehensive solution for enterprises [3][4]. Group 2: Business Outcomes - The partnership aims to improve workforce capacity, increase revenue, and enhance customer experience through AI-powered business outcomes [1][3]. - Vonage's technology portfolio, which includes Network APIs, CPaaS, CCaaS, and UCaaS solutions, supports enterprises in reimagining digital interactions [5].

Core Viewpoint - Wohl & Fruchter LLP has renewed its investigation into the fairness of the proposed sale of Verint Systems for $20.50 per share in cash to Thoma Bravo, raising concerns about potential undisclosed conflicts of interest and the adequacy of the sale price [1][2]. Group 1: Investigation Details - The law firm is examining whether there are any undisclosed potential conflicts of interest and deficiencies affecting the fairness of the sale process [2]. - The investigation follows Verint's filing of a definitive proxy with the SEC regarding the proposed sale [1]. Group 2: Sale Price Concerns - The proposed sale price of $20.50 is below the price targets set by multiple Wall Street analysts prior to the announcement [3]. - The sale price is only $0.03 above Verint's closing stock price of $20.47 on August 22, 2025, the last trading day before the deal announcement [3].

A group of banks led by Santander has sweetened terms on a loan tied to Thoma Bravo’s take-private of Verint, a rare example of a faltering buyout financing in the midst of a corporate-lending boom https://t.co/Jbny7dKS7U ...