Core Viewpoint - TCW Concentrated Large Cap Growth Fund's third-quarter 2025 performance was impacted by the overall equity market rally, with the fund returning +4.11% compared to +10.51% for the Russell 1000 Growth Index, amid optimism around AI investments and positive corporate earnings [1] Company Performance - ServiceNow, Inc. (NYSE:NOW) reported a one-month return of -4.95% and a 52-week decline of 30.99%, closing at $152.59 per share with a market capitalization of $158.448 billion as of December 24, 2025 [2] - The company experienced strong year-over-year growth in current Remaining Performance Obligations (cRPO) at +21.5%, exceeding consensus expectations of +19.4%, and subscription revenue grew by 20.5% year-over-year in constant currency, reaching $3.299 billion in the third quarter [3][4] Competitive Position and Outlook - Despite challenges, ServiceNow's competitive position as a leading workflow platform is emphasized, with the potential to integrate AI solutions across various enterprise systems [3] - The company added six new government clients during the quarter and closed 21 deals involving AI-embedded products, indicating strong demand and a solid market position [3] - Investor concerns regarding ServiceNow's exposure to the U.S. Federal government are noted, but the company has adopted a conservative approach in its guidance for the next quarter [3]

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Group 1: Workflow Automation and Cost Savings - Clarifire's blog discusses how servicers are modernizing processes through workflow automation, highlighting examples like one-click trial modification letters and automated GSE exception handling, which lead to operational improvements [1] - The average Encompass customer is seeing a financial benefit of $1,056 per loan due to innovative workflows and automation, indicating significant ROI for lenders [4] Group 2: UAD 3.6 Preparation - Class Valuation emphasizes the importance of deep learning for lenders and appraisers in preparing for UAD 3.6, providing resources and a webinar series to facilitate understanding of the new format [2] Group 3: FICO Score 10T Integration - MCT and FICO have expanded their collaboration to integrate FICO Score 10T into MCT's software suite, enhancing credit intelligence for MSR portfolio managers and investors, and improving asset quality analysis [3] Group 4: Market Trends and Federal Reserve Actions - The Federal Reserve has cut the federal funds rate to a range of 3.50 to 3.75 percent, indicating a neutral policy stance with limited room for further reductions [8] - The Fed raised its 2026 GDP outlook and trimmed inflation forecasts, suggesting confidence in controlling inflation while planning to buy $40 billion in Treasury bills to ease liquidity strains [9] Group 5: Mortgage-Backed Securities (MBS) Insights - Loan balance pools are favored in MBS structuring for their predictability in prepayment behavior, with larger-balance UMBS 30-year pools currently paying the slowest due to refinancing challenges [10] - New loan-balance spec pools totaling $170.7 billion have entered the market, providing liquidity, while servicers like Rocket and AmeriHome are key determinants of prepayment outcomes [11][12]

Summary of Pegasystems Conference Call Company Overview - **Company**: Pegasystems (NasdaqGS:PEGA) - **Industry**: Workflow automation and AI-driven customer engagement solutions - **Key Focus**: Automating and improving decision-making processes in large organizations [3][4][5] Core Points and Arguments 2025 Performance and Growth Drivers - **Sales Transformation**: Significant changes in the sales team structure, focusing on client engagement rather than lead generation [4][5] - **Pega Blueprint**: Introduction of Pega Blueprint, leveraging AI for application design and modernization, facilitating faster workflow creation [4][5][18][19] - **New Client Acquisition**: Renewed focus on acquiring new clients after a period of concentrating on existing client relationships [5][24] Financial Metrics - **Annual Contract Value (ACV) Growth**: Mid-teens growth in ACV for Q3 2025, with a guidance of 12% for the full year, but actual growth at 14% annualized [7][8] - **Pega Cloud Growth**: 27% year-over-year growth in Pega Cloud ACV in Q3, driven by increased demand for cloud migration and modernization [9][10] Competitive Landscape - **AI Differentiation**: Pega's unique position in the market is reinforced by its ability to handle both structured workflows and flexible AI applications [12][13][14][28] - **Market Position**: Pega is positioned as a leader in workflow automation and AI-based decisioning, with a focus on addressing legacy systems and modernization [28][30] Strategic Partnerships - **AWS Relationship**: A five-year strategic agreement with AWS, enhancing Pega's cloud capabilities and integration with AWS services [30][31] - **Legacy Transformation**: Collaboration with AWS to modernize legacy COBOL applications, addressing a significant market need [34][35] Future Outlook - **Digital Transformation Trends**: Increased focus on security, usability, and customer experience as key drivers for digital transformation initiatives [37][38] - **Long-term Financial Goals**: Targeting over $700 million in free cash flow by 2028, with a strong emphasis on recurring revenue and high retention rates [44][45] CIO Priorities - **AI Utilization**: CIOs are prioritizing how and where to implement AI within their organizations, indicating a strategic focus on targeted AI applications [46][47] Additional Important Insights - **Market Potential**: Pega has a significant addressable market, with many existing clients not fully utilizing their digital transformation capabilities [24][25] - **Sales Efficiency**: The introduction of Pega Blueprint has streamlined the sales process, allowing new sales personnel to engage effectively with clients from the outset [22][23] This summary encapsulates the key points discussed during the Pegasystems conference call, highlighting the company's strategic direction, financial performance, and market positioning.

Core Insights - XBP Global Holdings, Inc. has announced a long-term engagement with Region Uppsala, Sweden's regional public authority, marking a significant step in its strategy to enhance public sector services in Europe [1][3] - The collaboration aims to improve the management of critical healthcare and administrative records through XBP's Plexus workflow platform and XDS technology, ensuring accuracy, security, and operational consistency [2][3] Company Overview - XBP Global is a multinational technology and services company specializing in intelligent workflows, with a presence in 20 countries and approximately 11,000 professionals [5] - The company partners with over 2,500 clients, including many Fortune 100 companies, to facilitate hyper-automation and digital transformation [5][6] Strategic Focus - The engagement with Region Uppsala reflects the trust public institutions have in XBP to enhance service reliability and operational standards [3] - XBP's solutions are designed to support resilient, compliant, and scalable processes that ensure vital information is accurate and accessible when needed [3]

Core Viewpoint - Zoom Video is facing increased competition from major players like Microsoft and Google, which necessitates a strategic pivot to remain relevant in the market [3][6][12]. Company Analysis - The excitement surrounding Zoom has diminished since its peak during the COVID-19 pandemic, and it is now viewed as a company needing to adapt to survive [2][4]. - The company is currently competing in a saturated market where Microsoft Teams is integrated into many existing systems, making it difficult for Zoom to gain traction [6][12]. - There is a need for Zoom to explore opportunities in AI and workflow automation to differentiate itself from competitors and avoid being seen as a commodity service [4][8][13]. Competitive Landscape - Microsoft and Google dominate the video conferencing space, making it challenging for Zoom to compete directly [3][6]. - The potential for Microsoft to acquire Zoom has likely passed due to the significant increase in Zoom's stock price, which makes it less attractive compared to building similar technology in-house [5][7]. - Zoom may need to carve out a niche in the small and medium enterprise market, but this is complicated by the widespread use of Microsoft products among these businesses [11][12]. Future Outlook - For Zoom to regain investor interest, it must demonstrate a clear strategy for AI adoption and workflow automation that enhances employee productivity beyond just video conferencing [8][13]. - The company’s ability to pivot towards AI-driven solutions could potentially accelerate growth and improve its market valuation [8].

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Financial Data and Key Metrics Changes - The company reported record results in Q3 2025, with Pega Cloud ACV, revenue, and free cash flow all reaching new highs, showing continued acceleration [22] - Annual contract value (ACV) grew 14% year over year, with over $147 million in net new ACV added in constant currency during the first nine months of 2025, exceeding the total net new ACV added in all of 2024 [22][28] - Pega Cloud grew 27% year over year, representing the fastest-growing component of Pega's total ACV [22][23] Business Line Data and Key Metrics Changes - Pega Cloud was highlighted as a major growth driver, with margins approaching 80% in Q3 [23] - The unique approach of utilizing AI in the design phase while leveraging predictable workflows at runtime continues to differentiate the company in the market [24] Market Data and Key Metrics Changes - The company is experiencing strong momentum as clients shift from experimentation to execution, embracing Pega GenAI Blueprint for enterprise transformation [11][24] - The federal sector is undergoing changes, with IT modernization being a bipartisan focus area, indicating potential growth opportunities in government contracts [78] Company Strategy and Development Direction - The company aims to be the workflow automation and AI orchestration platform of choice for enterprises, leveraging its unique architecture and solutions [11][17] - Pega GenAI Blueprint is positioned as a game changer, enhancing client engagement and accelerating the time from design to production [13][15] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the future, citing the distinctive architecture and the unrivaled Blueprint solution as key advantages in handling modern enterprise complexities [20] - The company is confident that its approach to AI will resonate with prospects, clients, and partners, emphasizing the importance of predictability in AI applications [21] Other Important Information - The company completed its largest share repurchase quarter ever, purchasing $393 million of Pega stock, demonstrating confidence in long-term business value [27] - The company remains debt-free after repaying its convertible senior notes in March 2025 [27] Q&A Session Summary Question: What drove the much better ACV and acceleration versus your expectation of it slowing down? - Management indicated that the positive impact of Pega GenAI Blueprint on business performance was a key driver of the better-than-expected ACV growth [31] Question: What is the current state of the federal business and deal environment? - Management noted that while the federal space has faced challenges, long-term projects continue to progress, and IT modernization remains a priority [33][78] Question: Can you discuss the early feedback on the new predictable AI agents? - Management highlighted that the understanding of the differences in their AI agents is resonating with customers, emphasizing the predictability of their approach compared to competitors [37][38] Question: How is pricing evolving in the industry? - Management stated that they are ahead of competitors in moving towards work-based pricing, aligning vendor and customer incentives [58][62] Question: Are you seeing any new players in the space? - Management acknowledged peripheral competitors but emphasized the importance of a center-out approach for true omnichannel capabilities [63] Question: Are customers integrating the new AI agents into production? - Management confirmed that many new implementations in the last six months are in production, showcasing the enthusiasm for the Blueprint approach [67][70]

Financial Data and Key Metrics Changes - The company reported record results in Q3 2025, with Pega Cloud Annual Contract Value (ACV), revenue, and free cash flow all reaching new highs, showing continued acceleration [22] - Annual contract value grew 14% year-over-year, with over $147 million in net new ACV added in constant currency during the first nine months of 2025, exceeding the total net new ACV added in the entire year of 2024 [22][28] - Pega Cloud grew 27% year-over-year, representing the fastest-growing component of Pega's total ACV [22][23] Business Line Data and Key Metrics Changes - Pega Cloud remains a major growth driver, with margins approaching 80% in Q3 [23] - The unique approach of utilizing AI in the design phase while leveraging predictable workflows at runtime continues to differentiate the company in the market [24] Market Data and Key Metrics Changes - The company is experiencing accelerated growth as more clients migrate to Pega Cloud, highlighting the increasing client focus on cloud-native architectures and solutions for AI adoption [23][28] - The majority of net new ACV is coming from Pega Cloud, indicating a shift towards a more scalable business model [24] Company Strategy and Development Direction - The company aims to be the workflow automation and AI orchestration platform of choice for enterprises, leveraging its unique architecture and solutions [11][20] - The introduction of Pega Blueprint is seen as a game changer, enabling faster and more reliable client engagement and project execution [12][13] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the future, citing strong momentum as clients shift from experimentation to execution with Pega Blueprint [11][20] - The company is focused on closing the year strong and continuing the momentum seen through 2025 [28] Other Important Information - The company completed its largest share repurchase quarter ever, purchasing $393 million of Pega stock, demonstrating confidence in long-term business value [27] - The company remains debt-free after repaying convertible senior notes in March 2025 [27] Q&A Session Summary Question: What drove the much better ACV and acceleration versus your expectation of it slowing down? - Management indicated that the positive impact of Pega Blueprint on business performance was a key driver of the better-than-expected ACV growth [31] Question: What are you seeing on the federal side of the business? - Management noted that while the federal space has faced challenges, long-term projects continue to move forward, and IT modernization remains a bipartisan focus area [33][78] Question: Can you talk about the early feedback on the new predictable AI agents? - Management highlighted that the understanding of the differences in their AI agents is resonating with customers, emphasizing predictability and reliability [37][38] Question: How is pricing evolving in the industry? - Management stated that the company is ahead of competitors in moving towards work-based pricing rather than seat-based pricing, aligning vendor and customer incentives [58][61] Question: Are you seeing any new players in this space? - Management acknowledged seeing new players on the periphery but emphasized the importance of a center-out approach for true omnichannel capabilities [63] Question: Are customers integrating the new Blueprint capabilities into production? - Management confirmed that Blueprint is responsible for many new implementations, with numerous projects already in production [67][70]

Financial Data and Key Metrics Changes - Pegasystems reported record results in Q3 2025, with Pega Cloud ACV, revenue, and free cash flow all reaching new highs, indicating continued acceleration in performance [19][20] - Annual contract value (ACV) grew 14% year over year, with over $147 million in net new ACV added in constant currency during the first nine months of 2025, surpassing the total net new ACV added in all of 2024 [19][20] - Pega Cloud was the standout performer, growing 27% year over year and representing the fastest-growing component of Pega's total ACV [20][21] Business Line Data and Key Metrics Changes - Pega Cloud margins approached 80% in Q3, reflecting the scalability of the platform and increasing client focus on cloud-native architectures [21] - The unique approach of utilizing AI in the design phase while leveraging predictable workflows at runtime continues to differentiate Pegasystems in the market [22] Market Data and Key Metrics Changes - The demand for Pega's solutions is driven by clients migrating to Pega Cloud, which is becoming the foundation for mission-critical workloads [21][26] - The company is experiencing accelerated growth as clients shift from experimentation to execution, particularly with the adoption of Pega GenAI Blueprint [10][22] Company Strategy and Development Direction - Pegasystems aims to be the workflow automation and AI orchestration platform of choice for enterprises, leveraging its unique architecture and solutions [10][15] - The introduction of Pega GenAI Blueprint is seen as a game changer, enhancing client engagement and shortening sales cycles [11][12] - The company is focused on closing the year strong and continuing the momentum seen throughout 2025 [26] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the future, highlighting the structural advantages of their unique architecture and the Pega GenAI Blueprint [17][18] - The company is confident that its approach to AI will resonate with prospects, clients, and partners, emphasizing the importance of reliability at runtime [18] Other Important Information - Pegasystems completed its largest share repurchase quarter ever, purchasing $393 million of stock, demonstrating confidence in the long-term value of the business [24][25] - The company remains debt-free after repaying its convertible senior notes in March 2025 [25] Q&A Session Summary Question: What drove the much better ACV and acceleration versus your expectation of it slowing down? - Management indicated that the positive impact of Pega GenAI Blueprint on business performance was a key driver of the better-than-expected ACV growth [29] Question: What is the deal environment like in the federal space? - Management noted that while the federal space has faced challenges, long-term projects continue to move forward, and IT modernization remains a priority [31][70] Question: Can you talk about the early feedback on the new predictable AI agents? - Management highlighted that the understanding of the differences in their AI agents is resonating with customers, emphasizing predictability and reliability [33][34] Question: How is the legacy transformation opportunity tracking? - Management stated that any acceleration in growth is largely tied to Pega GenAI Blueprint and legacy transformation opportunities [65] Question: What is the impact of cloud migration on term license revenue? - Management explained that while term license revenue may decline over time due to cloud migration, overall growth is driven by increased client spending [80]