金融机构产品适当性管理
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金融监管总局:金融机构不得以销售业绩作为唯一考核标准
news flash· 2025-07-11 14:16
Core Viewpoint - The National Financial Regulatory Administration has issued the "Measures for the Appropriateness Management of Financial Institution Products," emphasizing that financial institutions should not use sales performance as the sole assessment criterion for sales personnel [1] Group 1 - Financial institutions are required to enhance the qualification management of sales personnel to ensure they possess the necessary product sales qualifications [1] - The incentive and constraint mechanisms must include compliance with sales behaviors and procedures, as well as customer complaint situations, rather than relying solely on sales performance [1]
曾刚:金融消费者保护或将进入新时代
Jing Ji Guan Cha Bao· 2025-04-21 01:36
Core Viewpoint - The recent release of the "Financial Institutions Product Appropriateness Management Measures (Draft for Comments)" by the National Financial Supervision and Administration aims to enhance consumer protection in the financial market, particularly for ordinary investors and vulnerable groups [1][2]. Group 1: Product Management - The Measures require scientific risk grading of financial products and dynamic management, mandating institutions to clarify risk levels and inform clients of any changes [2]. - The focus is on transforming the financial ecosystem by shifting from a "sales-oriented" approach to a "service-oriented" model, emphasizing accurate customer profiling and professional product matching as core competitive advantages [2]. Group 2: Investor Protection - The Measures differentiate protection strategies for ordinary and professional investors, taking into account their varying risk awareness and professional capabilities [2]. - Enhanced rights for ordinary investors, including improved access to information and accountability, are expected to reduce the risk of exploitation due to information asymmetry [1]. Group 3: Regulatory Oversight - The Measures outline strengthened supervisory measures and specify potential administrative penalties for institutions that violate appropriateness regulations, aiming to deter non-compliance [2]. - The successful implementation of the Measures will depend on overcoming challenges related to technology, human resources, and investor awareness, necessitating a collaborative effort in financial education [3].