Five9 Conference Call Summary Company Overview - **Company**: Five9 (NasdaqGM:FIVN) - **Industry**: Cloud Contact Center Solutions Key Points AI Trends and Platform Advantages - Five9 is witnessing a significant shift towards AI in contact centers, with customers preferring an end-to-end platform that integrates AI and human interactions [4][5] - The company estimates AI revenue to be approximately $85 million, representing about 7% of total revenue, with a growth rate of over 40% in recent quarters [6][8] - AI revenue constitutes 11% of enterprise subscription revenue, with bookings growth exceeding 80% in the last quarter [8][9] Competitive Landscape - Five9 competes with various software companies, including CRM players and LLM providers, but emphasizes its end-to-end platform as a key differentiator [10][11] - The company is open to integrating third-party AI solutions, provided they enhance customer experience [12][14] Product Announcements - Recent product announcements at the CX Summit included: - **Agentic Quality Management (AQM)**: Allows AI to evaluate 100% of interactions based on customizable criteria, enhancing monitoring capabilities [15][16] - **Genius Routing**: Utilizes AI for dynamic routing decisions, improving efficiency over traditional methods [17] Financial Performance - Subscription revenue growth slowed from 16% in Q2 to 10% in Q3, primarily due to tough year-over-year comparisons and a decline in commercial revenue [19][20] - The company expects normalization in commercial revenue and anticipates a return to historical growth trends [20][24] Future Growth Outlook - Five9 is positioned for growth with a backlog of new logo bookings and upselling opportunities within existing customers [24][27] - The company projects a return to double-digit growth in total revenue by 2027, driven by both AI and traditional CCaaS segments [30][44] Margin Expansion and Cash Flow - Five9 achieved nearly 500 basis points of adjusted EBITDA margin expansion and expects at least 100 basis points in 2026 [34] - The company is focused on improving cash flow, targeting $175 million for 2026, driven by better working capital management and reduced CapEx [36][37] Partnerships - Five9 has strong partnerships with Salesforce, ServiceNow, and Google, with significant year-over-year growth in ACV bookings from these partners [38] Leadership Transition - The company is in the process of selecting a new CEO, emphasizing the need for innovation, operational excellence, and cultural fit [41] Conclusion - Five9 is navigating a dynamic market with a strong focus on AI integration, product innovation, and strategic partnerships, while also addressing recent financial challenges and preparing for future growth opportunities [30][44]

Core Insights - The Zacks Security industry is experiencing strong demand for cybersecurity products due to the increasing need for secure networks and cloud-based applications, particularly in hybrid work environments [1] - Companies such as CrowdStrike, Fortinet, Okta, and Qualys are benefiting from these trends, although short-term growth may be hindered by economic slowdown and increased operating expenses [2] Industry Overview - The Zacks Security industry includes companies providing on-premise and cloud-based security solutions, addressing needs like identity access management, infrastructure protection, and malware analysis [3] - The industry is categorized into Computer Security, Cybersecurity, and Information Security, each focusing on different aspects of data protection [3] Major Trends - Rising cyber threats are driving demand for IT security solutions, with an increase in cyberattacks impacting both individual companies and national security [4] - Accelerated digital transformation and cloud migration are fueling growth, as various sectors become more reliant on technology, increasing their vulnerability to cyberattacks [5] - Macroeconomic headwinds may lead to delayed IT spending, as organizations conserve cash amid economic uncertainties [6] - High operating expenses related to R&D and sales efforts could pressure profit margins in the near term [7] Industry Performance - The Zacks Security industry ranks 56, placing it in the top 23% of nearly 250 Zacks industries, indicating solid near-term prospects [8] - The industry's earnings outlook is positive, with aggregate earnings estimates for 2025 revised up to $1.61 from $1.40 a year ago [10] - Over the past year, the industry has underperformed the broader Zacks Computer and Technology sector and the S&P 500, gaining only 8.6% compared to 29.5% and 16.5% respectively [11] Valuation Metrics - The industry is currently trading at a forward 12-month price-to-sales ratio of 12, higher than the S&P 500's 5.3 and the sector's 6.69 [14] Company Highlights - **Qualys**: A leading provider of information security solutions, benefiting from demand for cloud-based cybersecurity solutions. The consensus estimate for its 2025 earnings has been revised upward by approximately 8% to $6.91 per share [21][24] - **CrowdStrike**: A leader in endpoint protection and cyberattack response services, with a strong portfolio and growth driven by digital transformation. The consensus mark for its fiscal 2026 earnings remains at $3.67 per share [27][29] - **Fortinet**: Provides network security solutions and is benefiting from strong demand from large enterprises. The Zacks Consensus Estimate for its 2025 earnings has been revised upward by 13 cents to $2.65 per share [32][35] - **Okta**: A leading provider of identity security, experiencing increased traction in its solutions. The consensus mark for its fiscal 2026 earnings remains at $3.37 per share [38][40]

Core Insights - Enterprises in Germany are increasingly integrating AI into application development, focusing on innovation, compliance, and precision engineering [1][2][3] Group 1: AI Integration and Compliance - Companies in Germany are prioritizing the ethical use of AI, which is essential for service delivery, and are seeking providers that can ensure compliance with regulatory requirements, including data protection [2][3] - The 2025 ISG Provider Lens report indicates that GenAI implementations have progressed from exploration to execution, significantly changing how enterprises approach application development and management [2][4] Group 2: Industry Trends and Government Initiatives - The report highlights that mobile application development and public sector digitalization are key trends, with the government expanding e-government platforms and emphasizing usability, security, and data localization [4][5] - In healthcare, the demand for regulated application development is rising, driven by legislation that allows doctors to prescribe digital health apps, necessitating compliance with performance and privacy standards [5][6] Group 3: Market Dynamics and Provider Evaluation - The report evaluates 26 providers in the AI-driven application development services sector, naming adesso SE, Allgeier, and others as leaders, while Coforge is recognized as a Rising Star [8] - LTIMindtree is acknowledged as the global ISG CX Star Performer for 2025, achieving the highest customer satisfaction scores among AI-driven ADM service providers [9]

Core Viewpoint - Cisco Systems' shares increased nearly 6% following an upward revision of its annual profit and revenue forecast, driven by strong demand in the cloud sector [1] Group 1: Financial Performance - Cisco raised its fiscal 2026 revenue forecast to between $60.2 billion and $61 billion, up from the previous estimate of $59 billion to $60 billion [4] - The company has experienced a share price increase of almost 25% this year [1] Group 2: AI and Cloud Demand - Cisco secured over $2 billion in AI-related orders for fiscal 2025, primarily from hyperscalers, and anticipates $3 billion in AI infrastructure revenue for fiscal 2026 [2] - AI infrastructure orders from hyperscalers reached $1.3 billion in the quarter ending October 25 [2] - The company is witnessing a growing pipeline exceeding $2 billion for high-performance networking products across various customer segments [3] Group 3: Market Position and Valuation - Cisco's forward price-to-earnings ratio stands at 17.73, compared to Arista Networks' 40.90 and Dell Technologies' 12.83 [4]

Core Insights - MongoDB (MDB) and Oracle (ORCL) are leveraging cloud migration and artificial intelligence to drive significant growth in the database infrastructure market [1][2] - Both companies have integrated vector search capabilities into their platforms, positioning themselves as essential for AI inferencing [1] - MongoDB focuses on a developer-first, cloud-native NoSQL platform, while Oracle offers robust relational databases and comprehensive application suites [1][2] MongoDB (MDB) Summary - MongoDB is well-positioned for the AI era, with a document-oriented model that efficiently handles complex data types [3] - The Atlas platform is central to MongoDB's growth, with fiscal third-quarter revenue estimates at $591.22 million, a 1.68% year-over-year increase, and Atlas revenues projected at $455.82 million, up 25.7% year over year [3][4] - MongoDB's customer base is expanding, with total customers estimated at 62,000, up 17.9% year over year, and Atlas customers at 59,906, up 17.24% year over year [4] - The Zacks Consensus Estimate for third-quarter earnings is 79 cents per share, down 31.9% year over year, reflecting a focus on innovation over short-term profitability [5] Oracle (ORCL) Summary - Oracle maintains its foundational role in enterprise data infrastructure, adapting to cloud and AI demands with a comprehensive technology stack [6][9] - The fiscal second-quarter revenue estimate is $13.26 billion, reflecting a year-over-year growth of 9.65% [8] - Oracle's Database 23AI and multicloud capabilities enhance its AI-ready infrastructure strategy, with earnings estimated at $1.63 per share, up 10.88% year over year [9] - High capital expenditures and reliance on legacy support revenues may constrain Oracle's near-term free cash flow [10] Valuation and Performance Comparison - MongoDB trades at a forward Price-to-Sales ratio of 11.06X, while Oracle stands at 9.22X, reflecting MongoDB's stronger growth trajectory [11] - Year-to-date, Oracle shares have appreciated 43.5%, while MongoDB shares have increased by 55%, indicating strong investor confidence in both companies [14] - Oracle's stable execution is supported by its scale and recurring enterprise base, while MongoDB's rapid innovation cycle positions it for superior long-term growth [16]

Financial Data and Key Metrics Changes - Revenue for Q3 2025 was $886 million, representing a 28% year-over-year increase and exceeding the high end of guidance [5][19] - Free cash flow was $214 million, with a free cash flow margin of 24% [6][24] - Gross profit was $719 million, resulting in a gross margin of 81.2%, slightly up from 80.9% in the previous quarter [24][25] Business Line Data and Key Metrics Changes - The number of customers increased to approximately 32,000, up from about 29,200 a year ago [5] - 4,060 customers had an ARR of $100,000 or more, up from 3,490 a year ago, contributing about 89% of total ARR [5][6] - Security ARR growth was in the mid-50% year-over-year, up from mid-40% in the previous quarter [9] Market Data and Key Metrics Changes - The company saw strong revenue growth from both AI-native and non-AI customers, with non-AI existing customer usage growth being the highest in 12 quarters [4][21] - AI-native customers represented 12% of total revenue in Q3, up from 11% in the previous quarter [22] Company Strategy and Development Direction - The company is focused on digital transformation and cloud migration as long-term growth drivers, with significant investments in AI observability products [18][19] - The strategy includes expanding product offerings and enhancing customer engagement through new go-to-market motions [15][31] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the demand environment, noting broad-based positive trends in cloud migration and digital transformation [4][18] - The company anticipates continued growth in AI adoption and plans to leverage this for future revenue opportunities [19][45] Other Important Information - The company supports over 1,000 integrations, allowing customers to correlate disparate data sources for deeper analysis [12] - The company has been recognized as a leader in the 2025 Gartner Magic Quadrant for digital experience monitoring [8] Q&A Session Summary Question: GPU monetization versus CPU monetization - Management indicated that while products for GPU monitoring are being developed, they do not yet generate significant revenue [29] Question: Enterprise trends in non-AI cohort - Management attributed improved performance to a positive demand environment, increased sales capacity, and successful product development [30][31] Question: Nature of AI-native customers - The AI-native customer base is diverse, including model builders and various applications, indicating broad adoption across the sector [34] Question: Expansion of contract with largest AI-native customer - Management clarified that higher commitments typically lead to better pricing, resulting in improved economics for customers [36] Question: Acceleration in security growth - The growth in security is attributed to product maturity, channel investments, and effective go-to-market strategies [38] Question: Impact of AI advancements on OnCall product - Management emphasized that AI advancements enhance the value proposition of the OnCall product by enabling end-to-end incident resolution [40] Question: Duration of non-AI cohort acceleration - Management expressed confidence in the mid to long-term sustainability of growth driven by digital transformation and cloud migration [55]

Core Insights - Datadog reported a strong third quarter with a revenue growth of 28% year-over-year, reaching $886 million [2][6] - The company achieved significant operational metrics, including $251 million in operating cash flow and $214 million in free cash flow [3][6] - Datadog's customer base expanded, with approximately 4,060 customers generating over $100,000 in annual recurring revenue (ARR), marking a 16% increase from the previous year [2][6] Financial Highlights - Revenue for Q3 2025 was $886 million, a 28% increase from $690 million in Q3 2024 [28] - GAAP operating loss was $(6) million, with a GAAP operating margin of (1)% [6] - Non-GAAP operating income was $207 million, resulting in a non-GAAP operating margin of 23% [6] - GAAP net income per diluted share was $0.10, while non-GAAP net income per diluted share was $0.55 [6] Business Developments - Datadog reached a milestone of over 1,000 integrations on its unified platform, enhancing its observability capabilities [2][6] - The company was recognized as a leader in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring for the second consecutive year [6] - Datadog expanded its support for Oracle Cloud Infrastructure, including new integrations for GPU Monitoring and Cloud Cost Management [6] Outlook - For Q4 2025, Datadog expects revenue between $912 million and $916 million [6] - The full-year 2025 revenue outlook is projected to be between $3.386 billion and $3.390 billion [12]

Core Insights - European enterprises are transforming customer experience operations by adopting AI, cloud, and automation technologies to create agile and secure contact centers [1][2][3] Group 1: Strategic Shift in Contact Centers - Enterprises are prioritizing structured optimization and productivity improvements over staff expansion, reflecting a global trend towards sustainable growth with customer experience (CX) excellence at its core [2][3] - The 2025 ISG Provider Lens report indicates that CX has evolved into a strategic priority, with companies adopting AI-powered, cloud-native, and omnichannel contact center models to enhance agility and customer satisfaction [2][3] Group 2: Cloud Migration and Operational Efficiency - Cloud migration is identified as a cornerstone of the evolution in contact centers, providing flexibility, scalability, and support for remote work integration [3] - By utilizing cloud-based contact center customer experience (CCCX) platforms, enterprises can optimize spending, improve service reliability, and reduce infrastructure costs [3] Group 3: AI and Automation Integration - AI and automation are redefining CCCX operations, with intelligent virtual assistants and predictive analytics enhancing customer engagement and decision-making [4][5] - The integration of customer data platforms has improved personalization capabilities, allowing agents to provide more accurate responses and strengthen customer loyalty [5] Group 4: Security and Compliance Focus - Security and compliance are top priorities for enterprises adopting AI-enabled contact centers, with a heightened focus on data protection and adherence to regulations like GDPR and PCI-DSS [6][7] - Modern CCCX platforms incorporate advanced safeguards such as multifactor authentication and AI-based monitoring tools to manage compliance risks [6][7] Group 5: Market Trends and Provider Evaluation - The report highlights trends such as the expansion of self-service capabilities and initiatives aimed at enhancing agent experience to drive retention and productivity [7] - The report evaluates 27 providers across three quadrants, naming Atento, Capita, Concentrix, and others as Leaders in various categories [9]

Financial Data and Key Metrics Changes - Total revenue for Q1 FY2026 grew 21% year-over-year to $1.4 billion [5] - Cloud revenue increased by 26% year-over-year to $998 million [5] - Remaining Performance Obligations (RPO) accelerated by 42% year-over-year to $3.3 billion [5] Business Line Data and Key Metrics Changes - The Teamwork Collection has driven a double-digit percentage increase in users and upgrades to higher-value additions [6][7] - Over 3.5 million monthly active users of AI capabilities, up over 50% since last quarter [6] Market Data and Key Metrics Changes - Over 300,000 customers, including major companies like Databricks and Ford, are utilizing Atlassian's AI-enabled cloud platform [5] - The company has seen significant cloud migrations from data center, positively impacting revenue recognition timing [12] Company Strategy and Development Direction - The company is focusing on enterprise, AI, and the system of work as strategic priorities [5] - The transition from data center to cloud is being managed thoughtfully, with a strong emphasis on customer readiness and partner engagement [19][24] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ability to deliver against long-term growth targets, reiterating a 20% CAGR growth rate [14][45] - The management highlighted the importance of AI in driving demand for cloud offerings and enhancing customer collaboration [6][8] Other Important Information - The company is committed to maintaining a conservative and risk-adjusted outlook for organic growth drivers outside of migrations [12] - The management emphasized the importance of governance and controls in AI technology for enterprise customers [44] Q&A Session Summary Question: Clarification on total revenue guidance for the full year - Management explained that stronger-than-expected cloud migrations from data center positively impacted the business, but revenue recognition timing differences led to a slight decline in organic revenue growth outlook [11][12] Question: Insights on cloud migration playbook - Management shared that the partner and customer reactions to cloud migration have been positive, and they have learned valuable lessons from past migrations [18][19] Question: Update on go-to-market strategy and changes - Management noted that the go-to-market team is executing well, with significant progress in signing large deals across various sectors [66] Question: Impact of AI on customer engagement and product adoption - Management highlighted that customers using AI coding tools are expanding their paid seats on Jira at a faster rate than those who are not [36][37] Question: Clarification on cloud revenue guidance - Management confirmed that the increase in cloud revenue outlook is primarily due to stronger migration performance and outperformance in Q1 [72]

Core Insights - Sterling Infrastructure, Inc. (STRL) has experienced a significant stock surge of 159.1% over the past six months, outperforming the Zacks Engineering - R and D Services industry, the broader Zacks Construction sector, and the S&P 500 index [1][8] Company Performance - The company has gained momentum since the beginning of 2025, driven by increased infrastructure spending in the U.S. and a recent Federal Reserve rate cut [2] - STRL's E-Infrastructure Solutions segment, which contributes 51% to total revenues, reported a year-over-year revenue growth of 24.2% in the first half of 2025, with expectations of 18-20% growth for the year [5][20] Market Trends - The demand for data center projects is rising due to factors such as AI-based solutions, cloud migration, and sustainability initiatives, supported by federal and state infrastructure spending [4] - The Federal Reserve's interest rate cut on September 17, 2025, is expected to further stimulate infrastructure investments [6][9] Strategic Acquisitions - STRL's acquisition of CEC Facilities Group, completed on September 2, 2025, is anticipated to enhance its electrical and mechanical service capabilities across new markets [11][20] Earnings Estimates - Earnings estimates for STRL have increased to $8.90 and $9.74 per share for 2025 and 2026, reflecting year-over-year growth of 56.9% and 14.7%, respectively [12][21] Competitive Position - STRL is positioning itself competitively in mission-critical infrastructure, focusing on alternative delivery and e-infrastructure, although it faces competition from larger firms like MasTec, Primoris, and EMCOR [14][17] Valuation - The stock is currently trading at a premium with a forward 12-month price-to-earnings (P/E) ratio of 32.73, indicating strong market potential [18][19] Investment Outlook - Analysts have a "Strong Buy" recommendation for STRL, reflecting optimism about its growth trajectory and favorable market conditions [21][24]