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SoundHound AI Named a Leader in Everest Group's Conversational AI and AI Agents in Customer Experience Management (CXM) Products PEAK Matrix® Assessment 2025
Globenewswire· 2025-10-16 13:03
Core Insights - SoundHound AI, Inc. has been recognized as a Leader in Everest Group's 2025 PEAK Matrix® Assessment for Conversational AI and AI Agents in Customer Experience Management [2][5] - The evaluation highlights the evolution of conversational AI products into autonomous AI agents capable of managing multi-step tasks [3][4] Company Overview - SoundHound AI specializes in voice and conversational AI, providing solutions that enhance customer experiences across various industries including retail, financial services, healthcare, and automotive [8] - The company’s proprietary voice engine, Polaris, is noted for its superior word error rates and advanced conversational features [4][8] Product Features - The Amelia platform, particularly its latest version Amelia 7 launched in May 2025, offers agentic capabilities allowing AI agents to listen, reason, and act on complex tasks [5][6] - Amelia's AI agents can operate across multiple channels such as chat, text, and voice, utilizing advanced speech recognition technology [6][8] Technological Innovations - SoundHound AI's architecture integrates cognitive reasoning, orchestration, and execution to support complex enterprise AI use cases [5] - The platform includes a no-code agent designer for simplified deployment and a Supervisor AI layer for dynamic agent coordination [5] Market Position - The recognition from Everest Group underscores SoundHound AI's commitment to delivering innovative solutions that enhance customer interactions and operational efficiency [5][8]
SoundHound AI Named a Leader in Everest Group’s Conversational AI and AI Agents in Customer Experience Management (CXM) Products PEAK Matrix® Assessment 2025
Globenewswire· 2025-10-16 13:03
Core Insights - SoundHound AI, Inc. has been recognized as a Leader in Everest Group's 2025 PEAK Matrix® Assessment for Conversational AI and AI Agents in Customer Experience Management [3][6] - The evaluation highlights the evolution of conversational AI products into autonomous AI agents capable of managing multi-step tasks [4][6] - SoundHound's proprietary voice engine, Polaris, is noted for its superior word error rates and advanced conversational features [5][6] Company Overview - SoundHound AI specializes in voice and conversational AI, providing solutions that enhance customer experiences across various industries including retail, financial services, healthcare, and automotive [8] - The company’s Amelia platform, particularly the latest version Amelia 7, offers agentic capabilities that allow AI agents to listen, reason, and act on complex tasks [6][8] - SoundHound's technology supports low latency and exceptional natural language understanding, enabling effective communication across multiple channels [7][8] Product Features - The Amelia platform utilizes an Agentic+ framework that combines reasoning and planning skills of large language models (LLMs) with deterministic flows [6] - SoundHound's AI agents can operate across various communication channels such as chat, text, and voice, enhancing their versatility [7] - The platform's innovations include a no-code agent designer for simplified deployment and a Supervisor AI layer for dynamic coordination of AI agents [6][8]
Cerence xUI Selected as AutoTech AI Solution of the Year by AutoTech Breakthrough
Globenewswire· 2025-10-16 12:00
Core Insights - Cerence Inc.'s hybrid AI platform, Cerence xUI™, has been awarded AutoTech AI Solution of the Year at the AutoTech Breakthrough Awards, recognizing its innovation in automotive and transportation technologies [1][3] Company Overview - Cerence Inc. is a global leader in creating AI-powered experiences in the automotive sector, with over 525 million cars equipped with its technology [4] - The company specializes in voice, generative AI, and large language models, partnering with leading automakers and technology firms to enhance user experiences [4] Product Features - Cerence xUI™ is powered by CaLLM™, offering multi-modal capabilities and integration with third-party models, enabling natural voice interactions for drivers and passengers [2][5] - The platform supports complex interactions through multi-step conversational threads and can process a wide range of user inputs, enhancing the in-car experience [5] - xUI's architecture is designed to be flexible and future-proof, allowing integration with both OEM-first and third-party technologies, thus avoiding vendor lock-in [5] Industry Recognition - The AutoTech Breakthrough Awards program highlights excellence in automotive technologies, with xUI standing out among thousands of nominations from 15 countries [3][7] - The award emphasizes the value xUI delivers to OEMs and end users, providing a personalized and context-aware AI assistant experience [3]
Agora Builds on Exotel's AgentStream to Deliver Real-Time AI Voice Bots
Prnewswire· 2025-10-15 18:30
Core Insights - Agora, Inc. is integrating its Conversational AI Engine with Exotel's AgentStream to provide scalable AI voice bot solutions across various channels [1][2] - The collaboration aims to enhance customer engagement and operational efficiency for enterprises, particularly in India and the Middle East [3][6] Company Overview - Agora is a leader in real-time engagement and conversational AI technology, providing APIs for voice, video, and interactive live streaming [8] - Exotel specializes in AI transformation for customer engagement, handling over 25 billion conversations annually [3][9] Market Potential - The partnership targets 50–100 million AI-led voice interactions annually, with the potential to automate 30–40% of routine voice queries [4] - The integration is expected to reduce operational costs by up to 30%, driven by the growth of the conversational AI market [4] Technology Integration - Exotel's AgentStream connects AI bots to users across multiple channels, enabling natural, real-time conversations [2] - Agora's Conversational AI Engine allows for the development of lifelike voice agents that can operate effectively even in challenging network conditions [7] Strategic Goals - The collaboration is positioned to advance voice AI adoption in high-growth markets, unlocking new levels of automation and personalization in customer engagement [6]
Brand Engagement Network Reports Second Quarter 2025 Results
Prnewswire· 2025-10-14 10:40
Core Insights - Brand Engagement Network Inc. (BEN) reported significant financial improvements in Q2 2025, highlighting a focus on cost reduction and strategic management actions to foster long-term growth [1][8]. Strategic Achievements - The Acting CEO emphasized the company's commitment to strengthening its foundation through disciplined management and cost reductions, which are essential for sustainable growth [1]. - The Innovation Lab in Seoul is pivotal in driving product innovation, particularly in conversational AI, contributing to the company's global success [1]. Financial Highlights - Revenue for Q2 2025 reached $5,000, a notable increase from zero in Q2 2024, indicating early traction in conversational AI solutions [8]. - Operating expenses decreased by 55.6% to $2.8 million from $6.3 million in Q2 2024, attributed to streamlined operations and strategic cost optimization [8]. - Other income amounted to $3.7 million, primarily from a $4.0 million gain on debt extinguishment, partially offset by changes in warrant fair value [8]. - The company achieved a net income of $0.9 million in Q2 2025, a turnaround from a net loss of $3.0 million in Q2 2024 [8]. - Stockholders' equity increased by 126% to $5.9 million from $2.6 million at year-end 2024, reflecting improved financial health [8]. Company Overview - BEN specializes in developing conversational AI agents tailored for regulated and customer-centric industries, utilizing its proprietary Engagement Language Model (ELM™) [10]. - The company holds 21 issued patents and has a growing intellectual property portfolio, with early adoption across various sectors including life sciences, healthcare, and financial services [10].
SoundHound Stock Gains From Apivia Courtage Agentic AI Deal
ZACKS· 2025-10-09 19:11
Core Insights - SoundHound AI, Inc. has strengthened its partnership with Apivia Courtage to implement its Amelia 7 AI platform in contact centers, marking a significant step in Apivia's digital transformation and enhancing SoundHound's credibility in enterprise markets [1][8] Partnership and Implementation - Apivia Courtage has already experienced a 20% productivity increase from previous AI deployments and is now utilizing Amelia 7's advanced reasoning and multi-intent capabilities to improve customer interactions [2][8] - The Amelia 7 platform automates complex tasks such as customer identity verification, updating personal details, calculating insurance impacts, and scheduling meetings, allowing human agents to focus on higher-value advisory roles [3][4] Competitive Advantage - The innovation enhances customer satisfaction and provides a scalable framework for managing call volumes, which is a significant competitive advantage in the insurance sector [4] Strategic Growth for SoundHound - The partnership validates Amelia 7's readiness for enterprise applications under strict industry standards, with Apivia planning to showcase the pilot at the Reavie conference in France, indicating industry confidence in SoundHound's AI [5][6] - SoundHound's position in regulated sectors like insurance is strengthened, as demand for robust customer-facing AI solutions increases [6][10] Stock Performance - SoundHound's stock has risen significantly, with a 53.7% increase over the past three months, outperforming its industry and the broader Computer and Technology sector [7] Market Positioning - The ability to secure high-profile partnerships like that with Apivia Courtage demonstrates SoundHound's traction in mission-critical enterprise applications, setting the stage for sustainable revenue growth and market expansion [10][11]
Block's Square Adds New Features to Square AI, Launches Square Bitcoin
ZACKS· 2025-10-09 18:11
Core Insights - Square has enhanced its AI capabilities with the introduction of Square AI and launched Square Bitcoin, aiming to support local businesses and improve their operational efficiency [1][7]. Group 1: Square AI Enhancements - Square AI now provides access to local data such as weather, events, news, and reviews, offering neighborhood-specific insights for sellers [2]. - The tool allows sellers to save data visualizations on their Square Dashboard for quick access to important updates and maintains a history of past conversations for detailed answers over time [3][4]. - Square AI is now available on mobile through the Square Dashboard App, enabling voice control capabilities for busy sellers [3][4]. Group 2: Launch of Square Bitcoin - Square Bitcoin is the first integrated bitcoin payment and wallet solution designed for local businesses, allowing sellers to accept bitcoin payments with no processing fees and convert card sales to bitcoin [5][6]. - Bitcoin Conversions is currently available to eligible U.S.-based sellers, while Bitcoin Payments will be launched on November 10, 2025 [6]. Group 3: Market Position and Performance - The enhancements in Square AI and the launch of Square Bitcoin are expected to attract more sellers, improve customer experiences, and streamline operations, positioning Square to drive transaction volume [7]. - Over the past three months, Square's shares have increased by 17.9%, outperforming the industry growth of 3.8% [7].
SoundHound Rises 22% Over the Past Month: Buy, Sell or Hold the Stock?
ZACKS· 2025-10-08 18:15
Core Insights - SoundHound AI Inc. (SOUN) shares have increased by 21.8% over the past month, significantly outperforming its industry and the broader market [1][6] - The stock is currently priced at $18.20, which is 299.1% above its 52-week low but 27.1% below its 52-week high, indicating strong recovery momentum and volatility [1] Company Developments - SoundHound's acquisition of Interactions LLC for approximately $60 million has enhanced its enterprise AI capabilities, particularly in customer service automation [2][8] - The company is expanding its presence in automotive, healthcare, and voice commerce, positioning itself as a key player in conversational AI and agentic AI markets [2] Financial Performance - SoundHound ended Q2 with $230 million in cash and no debt, providing flexibility for growth investments and absorbing operating losses [17] - The company raised its 2025 revenue outlook to $160–$178 million, reflecting confidence in its growth pipeline [17] Profitability Challenges - Despite strong revenue growth, SoundHound faces profitability pressures, with GAAP gross margin declining to 39% in Q2 due to newly acquired contracts with thinner margins [19] - Rising expenses are a concern, with R&D costs increasing by 64%, sales and marketing by 180%, and G&A by 91% year-over-year [20] Market Position and Recognition - SoundHound was recognized as a Leader in the IDC MarketScape for Worldwide General-Purpose Conversational AI Platforms 2025, highlighting its Amelia 7 platform for robust natural language understanding and voice AI capabilities [10][11] - Recent partnerships, including one with Red Lobster for an AI-powered phone ordering system, enhance its position in the restaurant tech space [12][13] Valuation Metrics - SoundHound is currently trading at a forward 12-month price-to-sales (P/S) multiple of 36.59X, significantly above its three-year median of 14.88X and industry averages [22] - The current valuation reflects optimism around AI adoption but raises questions about sustainability given ongoing losses [23] Conclusion - SoundHound's growth story in conversational AI is compelling, supported by a strong cash position and industry recognition, but steep valuations and persistent losses limit near-term upside [27]
Why SoundHound AI Stock Soared Wednesday Morning
Yahoo Finance· 2025-10-08 16:27
Core Insights - Shares of SoundHound AI (NASDAQ: SOUN) increased by as much as 10.3% following news of an existing customer expanding its relationship due to significant productivity gains [1][5] - The acquisition of Amelia AI is proving beneficial, with Apivia Courtage adopting the Amelia 7 AI agent platform for its contact centers, citing a 20% productivity increase [3][4] Company Developments - SoundHound AI's acquisition of Amelia AI aims to enhance its position in the conversational AI market, which is showing promising results [3] - Apivia Courtage, a division of AEMA Group, has reported that SoundHound's AI agents have managed thousands of calls, allowing human agents to focus on more complex tasks [4] Financial Performance - In the second quarter, SoundHound AI reported record revenue of $42.7 million, reflecting a 217% year-over-year increase [6] - Despite the revenue growth, the company experienced a loss per share of $0.19, which is worse than the $0.11 loss reported in the same quarter last year [6] Market Sentiment - The positive feedback regarding SoundHound's Amelia AI solutions has led to increased investor interest, contributing to a stock rebound of 157% since mid-April [5] - The stock is currently valued at 37 times next year's expected sales, indicating potential valuation concerns amidst ongoing losses [7]
Recent Market Trends and Notable Stock Price Changes
Financial Modeling Prep· 2025-10-03 22:00
Company Performance - Pyxis Tankers Inc. (NASDAQ:PXSAW) experienced a significant surge in stock price, increasing by 221.875% to $0.05, potentially due to industry-specific developments [1][6] - Brand Engagement Network, Inc. (NASDAQ:BNAIW) saw its stock price rise by 183% to $0.08, likely reflecting advancements in conversational AI technology [2][6] - Epsium Enterprise Limited (NASDAQ:EPSM) witnessed a 95.05% increase in stock price to $29.41, driven by its diverse portfolio and strategic market positioning [3][6] - Actelis Networks, Inc. (NASDAQ:ASNS) had a stock price increase of 61.78% to $0.59, supported by a substantial order from a major Southern European carrier [4][6] Industry Trends - The stock movements highlight the dynamic nature of the market, where company-specific news and broader economic factors significantly impact stock prices [5]