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一站式矛盾纠纷化解
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镇原县 多元联动破难题 “一站式”解纷暖民心
Xin Lang Cai Jing· 2026-02-10 01:34
镇原县 多元联动破难题 "一站式"解纷暖民心 "信访+网格"保障社会稳定。镇原县创新推行"信访+网格"融合模式,将全县科学划分为481个基础网格,择优配备481名专职网格员,充分发挥网格员扎根基 层、贴近群众的优势,让其成为信访隐患的"第一发现人"、矛盾纠纷的"第一调解员"、政策法规的"第一宣传员"。通过"随手拍""即时报""上门访"等方式, 网格员实时收集上报各类信访线索和矛盾隐患,做到早发现、早介入、早化解,真正实现"小事不出网格、大事不出乡镇、矛盾不上交"。2025年,全县网格 员共上报信访线索97条,化解率达95%,从源头上筑牢了信访工作防线。 下一步,镇原县将持续深化访调对接机制建设,进一步优化服务流程、强化资源整合、健全协同体系、夯实基层基础,不断提升矛盾纠纷化解质效,努力让 群众诉求解决更高效、服务体验更舒心,为建设更高水平的平安镇原、法治镇原提供坚实保障。 责任编辑:顾洋 精准对接激活"高效化"效能。为让矛盾化解"少走弯路",镇原县实行县级领导每月在县综治中心公开接访制度,"零距离"倾听群众心声、回应群众诉求、破 解群众难题。同时,由访调对接室对群众诉求进行"第一时间登记、精准化甄别、分类式处 ...
县级综治中心实现全覆盖
Liao Ning Ri Bao· 2025-03-31 01:11
Core Viewpoint - The establishment and operation of comprehensive governance centers are crucial for enhancing grassroots governance capabilities and resolving conflicts effectively [1][2][3] Group 1: Governance Centers - All 100 counties in the province have established comprehensive governance centers to facilitate conflict resolution at the grassroots level [1] - The centers are designed to provide a "one-stop" service for conflict resolution, minimizing the need for citizens to visit multiple departments [1][3] Group 2: Service Enhancements - The province has introduced a multi-dimensional model for department presence, with high-frequency matters having permanent staff and low-frequency matters rotating [2] - Various specialized rooms, such as mediation rooms and legal consultation rooms, have been added to enhance service offerings [2] Group 3: Information Technology Integration - A unified platform for conflict prevention and resolution has been established, integrating data across various departments and ensuring information sharing [3] - The platform aims to streamline the process of conflict resolution, making it more efficient and effective for citizens [3]