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世茂服务2025业绩出炉:以心引力Live+品质焕新行动为牵引,持续提升服务能力
Xin Lang Cai Jing· 2026-03-31 14:54
Core Viewpoint - Shimao Services (873.HK) reported a revenue of 7.88 billion yuan for the year 2025, marking a 10% year-on-year increase, while core net profit reached approximately 600 million yuan, reflecting a 20% growth, amidst ongoing industry adjustments and intensified market competition [1][9] Financial Performance - The company achieved a core net profit of 600 million yuan, with a rapid increase in profitability [2][10] - Revenue from property management services grew by 4.7% to 5.82 billion yuan, with residential income rising by 8.3% to 3.78 billion yuan [11] - Non-residential sectors, including office buildings and public facilities, saw significant growth, with revenues increasing by 17.2% and 19.4% respectively [11] - Management expenses decreased by 15.7% to 700 million yuan, enhancing operational efficiency [3][12] Market Expansion - The company added a saturated annual revenue of 2 billion yuan, a 35.1% increase year-on-year, and achieved a record high in new contract area of 54.836 million square meters, up 27.1% [3][12] - High-quality urban projects accounted for 70.2% of the portfolio, with first-tier and new first-tier cities making up 73.2% [4][12] Service Quality Enhancement - The "Heart Gravity Live+" quality renewal initiative was implemented, focusing on service standard upgrades and scenario-based capabilities to enhance customer experience [1][6] - The company upgraded approximately 18,000 homecoming pathways and activity spaces, and completed 210,000 security device upgrades [6][13] - Community engagement efforts included 1.96 million owner visits across 107 cities, enhancing service perception and connection [6][13] Innovation and Talent Development - The company explored new service possibilities, such as the "Senior Sharing" platform for community students and partnerships with Alipay for efficient visitor access [7][14] - The "Future Forest Academy" training system was established to enhance service quality and management capabilities, supporting long-term development [15] Future Outlook - The company aims to maintain a long-term perspective, focusing on high-quality and sustainable development, while continuously enhancing its "Six-Dimensional Comprehensive New Development" strategy [8][15]