Core Viewpoint - The bank is actively providing on-site financial services to merchants despite adverse weather conditions, demonstrating its commitment to customer service and support [1][2] Group 1: Service Initiatives - The bank's staff are proactively visiting merchants to offer services such as payment code applications, promotional guidance, and credit card marketing [1] - Over 20 merchants have been covered by the on-site service, addressing their difficulties in conducting business during snowy weather [1] Group 2: Customer Engagement - Staff efficiently verify merchant licenses and identity information, completing the payment code application process smoothly to minimize disruption to business operations [1] - The bank provides hands-on training for merchants on key functions like payment reconciliation, account reminders, and refunds, ensuring immediate usability [1] Group 3: Future Plans - The bank plans to normalize its "on-site, precise" service approach, focusing on merchants' operational challenges and promoting more quality financial products and services [2]