中转服务升级
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昆明机场单日旅客吞吐量首破17万人次 三大核心指标创历史新高
Zhong Guo Xin Wen Wang· 2026-02-21 08:47
Core Insights - Kunming Changshui International Airport achieved a record daily passenger throughput of 170,600 on February 20, marking the highest single-day record since its opening [1][3] - The airport also reported record highs in daily cargo and mail throughput, as well as daily flight takeoffs and landings, indicating robust operational performance [1][3] Group 1: Operational Performance - The airport's daily cargo throughput reached 1,733 tons on February 11, and daily flight operations peaked at 1,103 takeoffs and landings on February 14, demonstrating resilience under high operational pressure during the Spring Festival travel peak [3][4] - The airport implemented strategic planning and precise layout adjustments in advance of the Spring Festival, including increasing flight capacity and optimizing aircraft types to enhance seat availability [3][4] Group 2: Service Enhancements - The airport focused on optimizing its route network and upgrading transfer services, launching initiatives like the "Golden Horse Transfer, Fortune Journey" campaign to improve transfer efficiency and enhance passenger experience [4] - International transfer passenger volume increased by over 18% year-on-year during the Spring Festival, supported by expanded overnight transfer accommodation and inter-airline baggage handling services [4] Group 3: Future Outlook - The airport plans to continue optimizing its route network and deepen collaboration with airlines and tourism departments to enhance service quality and operational efficiency throughout the year [4]
山航:手绘地图传温情 中转服务再升级
Zhong Guo Min Hang Wang· 2026-01-08 12:08
《中国民航报》、中国民航网 记者许晓泓 通讯员杨阿楠、柳泉报道:为更好满足中转旅客的出行需 求,山航地面服务部中转单元近日在济南机场创新推出"济南中转一日游"手绘地图,成为传递城市温 度、提升服务体验的桥梁。 据介绍,该地图聚焦旅客在有限停留时间内"高效游览"的核心关切,以精美手绘形式呈现趵突泉、大明 湖、宽厚里等济南城市地标,清晰标注地铁、机场巴士等接驳方式,并精心规划多条差异化游览线路, 方便旅客根据自身时间灵活安排行程。 这份贴心实用的地图一经推出,便在中转旅客中引发热烈反响。许多旅客手持地图走出机场,按图索骥 游览泉城风光,亲身感受"山、泉、湖、河、城"交融的独特韵味。旅客们表示,地图不仅解决了不清 楚"怎么玩"的难题,也在无形中传递着城市的温度、提升了他们对济南的美好印象。 手绘地图虽小,承载的是山航"以旅客为中心"的真诚与巧思。山航相关负责人表示,他们未来将继续从 旅客实际需求出发,不断丰富服务内涵,让每一次短暂的中转换乘都成为一段便捷、温馨而难忘的旅 程。(编辑:陈虹莹 校对:许浩存 审核:韩磊) (本文图片均由山航提供) ...
济南机场开展“观山·看水·赏文化”主题活动
Zhong Guo Min Hang Wang· 2025-07-07 03:13
Core Viewpoint - The event "Appreciating Mountains, Waters, and Culture" at Jinan Airport successfully transformed the transit area into an immersive cultural experience space, enhancing the perception of Jinan's cultural beauty among travelers [1][3]. Group 1: Cultural Experience - The event featured interactive programs such as "Jade Pipe and Red Memory," "Guqin Playing Ancient Melodies," and "Tea Tasting with Endless Flavor," showcasing the unique charm of Jinan's mountains, waters, and culture [3]. - The interactive segments engaged travelers, with activities like impromptu quizzes leading to the distribution of cultural gifts such as bookmarks, wooden carvings, and model airplanes, creating an immersive cultural experience [3]. Group 2: Transit Service Upgrades - In the context of the "Civil Aviation Service Boosting Consumption Year," Jinan Airport launched the upgraded "Shan City Transfer" service brand, introducing "Thirteen Levels" of transit privileges aimed at providing a worry-free, comfortable, and personalized transit experience [3][7]. - The airport offers various conveniences, including security exemption, luggage handling, free accommodation, and meals, while also introducing specialized services like "Caring Transfer" for specific traveler needs and a "Team Reservation" channel for comprehensive customized services [3][7]. - The "Cultural Tourism Package" allows transit passengers to exchange boarding passes for tickets to Ming Shui Ancient City, enabling them to experience the historical essence of Jinan during layovers, effectively transforming their identity from "transit passengers" to "tourists" [3][7]. Group 3: Future Developments - Jinan Airport aims to continuously innovate and respond to transit travelers' expectations, shifting the experience from "waiting time" to "value creation" [7]. - The airport plans to further develop the "Shan City Transfer" service brand, optimize transit processes, and enrich service offerings to establish itself as a preferred choice for travelers, contributing to differentiated service advantages and high-quality development [7].