交付品牌影响力
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2025上半年中国房地产企业交付品牌影响力榜单发布
克而瑞地产研究· 2025-09-17 08:31
Core Viewpoint - In 2025, the Chinese real estate industry is accelerating its transition to a "quality era" amid deep adjustments, facing dual challenges of "scale reduction" and "quality upgrade" due to shrinking market sales [1] Group 1: Industry Trends - The overall delivery volume of the industry has declined year-on-year, with a 15.5% decrease in residential completion area in the first half of 2025, leading to some companies experiencing delivery declines exceeding 50% [10] - The market is increasingly polarized, with resources concentrating towards leading companies in core cities [10] - Delivery brand influence has become a core competitive advantage for real estate companies, reflecting their comprehensive strength and market trust [1] Group 2: Delivery Brand Influence Index System - The delivery brand influence index system consists of four primary dimensions and nine sub-items, including "delivery market share," "delivery promotion and communication," "industry awards and certifications," and "reputation and public opinion management" [2] Group 3: Delivery Scale and Innovation - Despite the overall decline in delivery scale, leading companies are focusing more on product innovation and full-cycle service capabilities, marking a shift from scale competition to a long-term development mechanism centered on quality, service, and innovation [11] - Companies are increasingly showcasing detailed service aspects during the delivery process, enhancing customer confidence and effectively communicating their delivery and service capabilities [14][15] Group 4: Customization and Differentiation - The rise of non-standardized delivery is helping companies shape differentiated delivery brands, with some firms offering personalized and exclusive delivery services, particularly for high-end projects [20] - Companies like Poly Developments have introduced innovative delivery standards, such as "protective film delivery," ensuring a pristine handover experience [21] Group 5: Customer Engagement and Trust - The transformation from "selling houses" to "creating lifestyles" is crucial for companies to earn long-term customer trust, emphasizing the importance of continuous service beyond the initial delivery [21]