转自：成都发布 此前，中国人民银行会同国家发展改革委、金融监管总局制定了《人民币现金收付及服务规定》，切实维护人民币法定货币地位，防范和整治拒收人民币 现金行为，满足社会公众多样化支付服务需求，构建多元支付方式共同发展下的现金便利流通环境。规定于今日（2月1日）起施行。 《规定》对收费单位和经营主体的 现金收付行为作了哪些规定？ 三、全部交易、支付、服务均通过网络完成的，收费单位、经营主体应提前公示支付方式，充分尊重公众的知情权和选择权。 四、收费单位、经营主体委托其他单位代为收款的，委托方应当通过协议、通知、声明等书面形式，要求受托方接受现金。 《规定》基于分类管理和普遍适用的原则，提出保障现金支付的基本要求。主要包括以下几方面： 一、采取人工方式收款、提供面对面服务以及线上预约、交易，线下完成服务或货物交付，具备当面收款条件的，应支持现金支付，保持合理的零钱备 付。 二、采取无人值守、机具设备等自助服务模式，以及采用"一卡通"结算、进行统一管理的园区、厂区、景区、学校等场所，经营主体应在醒目位置标识支 付方式，现金收取转换方式及服务联系电话。 五、收费单位推广数字政务，经营主体开展商业模式创新，应充分考虑 ...

Core Viewpoint - The People's Bank of China, in collaboration with the National Development and Reform Commission and the Financial Regulatory Bureau, has established regulations to uphold the legal status of the Renminbi, prevent the refusal of cash payments, and meet the diverse payment service needs of the public, thereby creating a conducive environment for cash circulation alongside various payment methods [1] Group 1: Regulations on Cash Payment Behavior - The regulations emphasize basic requirements for cash payments, including the necessity for face-to-face services to support cash payments and maintain reasonable change availability [2] - For self-service models and locations with unified management, operators must clearly indicate payment methods and cash acceptance policies [2] - In fully online transactions, operators are required to publicly disclose payment methods in advance, respecting the public's right to information and choice [2] - When entrusting other entities for cash collection, the principal must ensure that the agent accepts cash through written agreements [2] - Operators promoting digital governance must consider the public's need for cash and cannot discriminate against cash payments [2] Group 2: Requirements for Banking Institutions - Banking institutions must comply with cash management laws and improve cash service quality to meet the needs of the public and businesses [3] - Banks with physical locations must provide cash deposit and withdrawal services [3] - Financial institutions should ensure that the number and layout of cash service points and self-service machines meet the diverse needs of different customer groups [3] - Banks must manage the return of Renminbi properly to prevent the circulation of unfit currency and mitigate various business risks [3] Group 3: Handling Cash Payment Issues - In cases of cash payment difficulties, parties should negotiate amicably with the service provider to resolve disputes and protect their rights legally [5] - If cash is refused or discriminatory measures are taken against cash payments, individuals should retain evidence and report through various channels, with the People's Bank of China coordinating timely responses [5]