供应链趋同
Search documents
山姆与小象超市共享同一供应商?网友质疑会员卡价值,三方回应
Xin Lang Cai Jing· 2026-01-04 13:25
Group 1 - The core viewpoint of the article highlights that there is a growing concern among consumers regarding the similarity in supply chains between Xiao Xiang Supermarket and Sam's Club, leading to questions about the necessity of maintaining a Sam's Club membership [1][3] - A consumer posted screenshots showing that a product, "fresh chicken wings," sold at both stores has the same supplier, Charoen Pokphand Foods Co., Ltd., and identical ingredient lists [3] - Customer service representatives from both Xiao Xiang Supermarket and Sam's Club acknowledged that products from the same manufacturer may be available across different retail channels, suggesting that consumers should choose based on their needs [3] Group 2 - Xiao Xiang Supermarket's customer service indicated that their collaboration with brands can be either exclusive or multi-channel, confirming that products from the same manufacturer are generally similar [3] - Sam's Club's customer service noted that they have recorded consumer concerns regarding shared suppliers with other supermarkets and will follow up on these issues [3]
山姆被指多款商品货源与小象趋同,多方回应!
Bei Jing Shang Bao· 2026-01-03 06:05
Core Viewpoint - Recent consumer concerns have emerged regarding the shared supply chain between Sam's Club and Xiaoxiang Supermarket, leading to questions about the necessity of Sam's membership cards [2][5]. Group 1: Consumer Concerns - Customers have reported that products purchased from both Sam's Club and Xiaoxiang Supermarket appear to have the same suppliers, raising doubts about the uniqueness of Sam's offerings [2][5]. - A specific example includes a "fresh chicken wing" product from both stores that shares the same manufacturer, Charoen Pokphand Foods Co., Ltd., and identical ingredient lists [2]. Group 2: Company Responses - Xiaoxiang Supermarket stated that their collaboration with brands includes both exclusive and multi-channel supply models, suggesting consumers choose based on their needs [5]. - Sam's Club has acknowledged the consumer feedback regarding shared suppliers and will investigate the matter further [2][5]. Group 3: Market Performance - Walmart reported a net sales figure of $6.1 billion for its China operations in the third quarter, reflecting a year-on-year growth of 21.8%, with comparable sales increasing by 13.8% [8]. - Sam's Club contributed nearly 70% of Walmart's revenue in China, with e-commerce sales growing by 32% and accounting for over 50% of total sales, marking a significant increase from the previous year [8]. Group 4: Product Selection Controversy - Sam's Club faces criticism for its product selection, with traditional brands increasingly appearing on its shelves, leading to claims of declining selection standards [10]. - The introduction of certain products has sparked debate, particularly regarding unclear branding on packaging, which has led to consumer dissatisfaction [10]. - Sam's Club has responded by stating that some products are "exclusive custom" or "special supply" items and has committed to considering consumer feedback in future product selection strategies [10].