Core Points - The article highlights the proactive approach of the Gui Ping City Market Supervision Bureau in extending service hours to assist citizens with business registration needs, thereby enhancing the overall business environment [1][2] - The staff's commitment to customer service is demonstrated by their willingness to stay late to ensure that all applicants are served, reflecting a dedication to improving the efficiency of public services [2] Summary by Sections Service Efficiency - The Gui Ping City Market Supervision Bureau staff actively extend their working hours to accommodate the needs of citizens seeking to register businesses, ensuring that no one is left unattended [2] - The bureau's approach emphasizes the importance of providing timely assistance, with a motto that prioritizes the needs of the public over strict adherence to scheduled hours [2] Customer Experience - A specific case is highlighted where a citizen received immediate assistance in modifying and submitting application materials for a business license, showcasing the bureau's hands-on support [1] - The positive feedback from the citizen underscores the effectiveness of the bureau's service model, which aims to enhance the experience and satisfaction of both businesses and individuals [1][2]

Group 1 - The core viewpoint of the news is the introduction of 24 measures by the Shaanxi Provincial Fire Rescue Corps aimed at facilitating businesses and addressing public concerns, thereby supporting high-quality development through innovative administrative and regulatory practices [1][2] Group 2 - The measures include reducing administrative burdens by allowing businesses to choose their permit application methods, simplifying material requirements, and halving inspection timelines, which significantly lowers institutional transaction costs for enterprises [1] - The approval timeline for registered fire engineers has been reduced from 20 working days to 10 working days, enhancing efficiency in the approval process [1] Group 3 - The measures emphasize regulatory compliance and a more considerate enforcement approach, including a "double random, one public" inspection plan, which aims to minimize disruptions to business operations [1][2] - The enforcement strategy includes a "flexible enforcement" concept, allowing for lighter penalties for first-time violations that can be rectified within seven days without harmful consequences [1] Group 4 - The measures expand service channels by establishing a fire service hotline, providing technical guidance, and offering free access to fire science education bases and rescue stations [2] - A supervision mechanism will be established to ensure the effective implementation of these policies, addressing issues of inaction or misconduct [2]

Core Viewpoint - Guangdong Province has introduced the "Twelve Measures for Fire Rescue Institutions to Facilitate the Public and Enterprises" to protect the legal rights of enterprises and citizens while supporting high-quality economic and social development in Guangdong [1][2]. Group 1: Regulatory Changes - The new measures aim to reduce the frequency of inspections for the same unit to a maximum of two times per year, with a six-month interval, addressing concerns about excessive inspections [1]. - A "sunshine law enforcement notification" system has been implemented, where all inspections are announced one day in advance, allowing enterprises to prepare adequately [1]. - A provincial-level list of exemptions and light penalties has been established to create a new mechanism for error correction, thereby easing enforcement pressure on businesses [1]. Group 2: Administrative Efficiency - Guangdong Fire Department is exploring unified fire examination and safety inspection standards across the province, implementing parallel approvals to enhance the quality of fire administrative licensing services [2]. - The time for handling credit repair has been reduced to three working days, and the licensing time for registered fire engineers has been cut to ten working days, expediting processes by over 50% compared to conventional methods [2]. - The entire process for applying for a registered fire engineer certificate can now be completed via mobile, with certificates mailed directly to applicants, eliminating the need for cross-city travel [2]. Group 3: Service Innovations - The "Yue Shang Tong" platform allows units to book fire rescue services for "safety inspections + hazard rectification," effectively reducing the risk of fire accidents [2]. - Flexible enforcement policies have exempted over 4,900 enterprises from penalties, thereby reducing burdens and empowering business development [3]. - The fire safety services provided through the "Yue Shang Tong" platform have responded to enterprise needs over 6,600 times, achieving "zero-distance" technical services [3].