Core Viewpoint - The China Insurance Industry Association emphasizes the importance of disaster response and insurance claims services during the critical flood season, urging companies to prioritize public safety and effective service delivery [1][2][3] Group 1: Industry Responsibility - Companies are called to enhance their political awareness and recognize the urgency of disaster response and claims services, prioritizing the safety of people's lives and property [1] - The insurance industry is encouraged to actively participate in disaster prevention and relief efforts under the guidance of local governments, fulfilling their responsibilities as economic stabilizers and social stabilizers [1] Group 2: Resource Allocation and Collaboration - Companies should strengthen organizational leadership and activate emergency plans according to regulatory guidelines, preparing resources for claims and support in affected areas [2] - Collaboration among insurance companies is essential, including consistent loss assessment standards and establishing mutual recognition mechanisms for damage assessments to improve efficiency [2] Group 3: Service Optimization - Companies are urged to monitor disaster trends, conduct risk reduction services, and establish a green channel for claims to expedite the claims process and improve service efficiency [3] - The focus should be on proactive communication with clients to assess damages and streamline claims procedures, ensuring timely compensation [3] Group 4: Continuous Improvement - Companies are encouraged to summarize experiences and identify best practices in disaster response and claims services, enhancing the industry's overall capability in disaster management [3] - Adherence to national laws and regulations is emphasized, with a prohibition on using claims as a means for commercial exploitation [3]

Core Viewpoint - The National Financial Supervision Administration emphasizes the importance of disaster response and insurance claims services during the flood season, urging financial regulatory bodies and insurance companies to streamline claims processes and ensure timely compensation for affected individuals and businesses [1][2]. Group 1: Disaster Response and Insurance Claims - The notification highlights the need to simplify claims procedures and optimize the claims process to ensure quick and comprehensive compensation for disaster victims [1][2]. - It stresses the urgency of disaster response during the critical flood period, advocating for a people-centered approach to safeguard lives and property [1]. - The notification calls for increased resource allocation and collaboration among financial institutions to support affected areas, particularly in Beijing and Hebei [1]. Group 2: Operational Guidelines - The notification outlines the necessity of establishing a green channel for claims processing, focusing on the specific conditions of affected regions to expedite service [2]. - It emphasizes the importance of conducting on-site assessments while ensuring safety and preventing secondary disasters [2]. - The notification mandates the establishment of centralized claims points in heavily affected areas to facilitate the claims process for disaster-stricken individuals and businesses [2]. Group 3: Accountability and Oversight - The notification calls for enhanced organizational leadership and coordination to monitor the progress of claims and pre-claims effectively [2]. - It stresses the need for accountability at all levels of institutions involved in the claims process, promoting a proactive approach to disaster management [2]. - The notification requires timely reporting and analysis of relevant data to ensure transparency and efficiency in the claims process [2].