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不止于保单,让服务重新定义保险的价值边界
Jing Ji Guan Cha Wang· 2025-12-08 04:26
Core Insights - The insurance industry is undergoing a paradigm shift to address the collective challenges faced by families, such as wealth inheritance, health security, and quality elderly care, driven by increasing life expectancy and a low-interest-rate environment [2][7] - Sunshine Life has launched the "Zijing No.1 Whole Life Insurance (Participating)" product to meet the growing wealth management needs of customers, marking a transition from being merely a risk compensator to a comprehensive solution provider throughout the customer lifecycle [3][5] Industry Transformation - The competition in the insurance market has evolved from product and channel disputes to a comprehensive strength competition involving investment and industry chain connections [2][3] - The "Zijing No.1" product offers lifelong coverage with an effective insurance amount increasing at a rate of 1.75% annually, ensuring long-term protection and dividend distribution based on the company's actual operating conditions [3][4] Investment Performance - Sunshine Insurance Group has achieved a 5.7% year-on-year increase in total premium income, reaching 80.81 billion yuan, and a 7.8% increase in net profit to 3.39 billion yuan for the first half of 2025 [4] - The company has maintained a 10-year average total investment return rate that exceeds the industry average by over 1 percentage point, demonstrating its strong investment capabilities [4] Service Enhancement - Sunshine Life is expanding its service offerings beyond traditional insurance products to include health, medical, and elderly care services, thereby enhancing the value proposition of its insurance products [5][6] - The company has established a health service model that includes partnerships with top medical institutions, providing customers with streamlined access to healthcare services [6] Elderly Care Solutions - The company is addressing the challenges of aging populations by offering various elderly care services, including home care, community care, and institutional care, to provide comprehensive support for families [7][8] - The upgraded "Home Care 2.0" program includes a range of services aimed at ensuring the health and safety of elderly clients, thereby enhancing peace of mind for their families [8] Comprehensive Ecosystem - Sunshine Insurance's service ecosystem covers critical pain points across different life stages, emphasizing the importance of long-term commitment and value recognition from customers [9]