Core Insights - The article discusses the importance of understanding the "jianghu" (江湖) concept in public relations for companies, emphasizing that many enterprises fail to grasp this, leading to poor crisis management [4][5][7] - It highlights the difference between companies that can effectively handle crises and those that cannot, attributing this to their understanding of social networks and relationships within the media landscape [3][5][7] Group 1: Understanding "Jianghu" - Companies need to recognize the significance of "jianghu" in public relations, which involves understanding the social dynamics and relationships within the media [5][7] - The article points out that many large companies lack the necessary connections in the media, making them vulnerable to crises [5][7] - The concept of "jianghu" is broken down into three stages: entering the circle, maintaining face, and being sincere [5][16] Group 2: Importance of Networking - Successful public relations require individuals within companies to be well-connected in the media circle, as this can significantly impact crisis management [6][7] - The article mentions that many companies focus on internal competition rather than building external relationships, which is detrimental in times of crisis [7][8] - It emphasizes that having a strong network can provide crucial support during challenging times, as seen in the cases of companies like Huawei [11][13] Group 3: The Role of Face and Sincerity - Maintaining face is crucial for companies, as it influences how they are perceived by the media and the public [10][11] - The article argues that sincerity in communication and relationships is more valuable than superficial gestures or high budgets [16][19] - It suggests that genuine interactions, rather than extravagant events, foster better relationships with media professionals [18][19] Group 4: Crisis Management - Companies that fail to understand the importance of relationships often find themselves isolated during crises, leading to negative media coverage [15][19] - The article illustrates that arrogance in public relations can alienate media professionals, making it harder for companies to receive support when needed [15][19] - It concludes that the ultimate goal of public relations should be to achieve a recognition of the company's values by society, rather than merely maintaining a facade [21][22]