7月26日，"第五届中国医疗环境空间设计大会""第二届医院风险管理大会"在江苏南京联合开幕，大会 由新华日报社健康传媒中心、南京市应急管理学会医疗机构工作委员会等多家机构联合主办。 □ 策划 陆丹丹 本报记者 王甜 实习生 王雨婷 "传统的医院管理模式难以应对复杂多变的风险挑战，唯有融合智慧化手段和系统的人性化设计，才能 为患者、医护人员和社会构成安全可靠的生命线。"中国职业安全健康协会副理事长、国家卫健委职业 健康司原司长吴宗之表示，医院风险管控需把握四大核心要点：首要问题在于辨识和评价风险，找准责 任范围内的风险管控对象，并明确风险源和风险水平；其次，需做到广泛知情、有效监测，以及快速、 有序、高效救援处置突发事件；同时，构建全周期安全医疗空间体系，关键在于医院选址、规划设计阶 段的风险管控，要将安全放在首位，严格落实安全卫生设施；最后，责任制是风险管控的灵魂，当前安 全管理工作的主要矛盾在于责任链条断裂、无法落实，而全员责任制的落实是构建全生命周期安全医疗 空间体系的基础。 活动现场还进行了2025年第四届医院建设与管理奖评选颁奖典礼。在学术论坛环节，上海申康医疗卫生 建设工程公共服务中心主任邱宏宇分享 ...

Core Viewpoint - The article highlights the effective emergency response and human-centered service philosophy of the company, demonstrating its commitment to safety and care for tenants in critical situations [1][2][3]. Emergency Response - The company activated its emergency plan within minutes when a young tenant fell from a second-floor drying platform, achieving a response time of 10 minutes, which is 33% faster than the national standard of 15 minutes [1]. - The store manager provided immediate assistance to the injured tenant, showcasing the human touch in emergency situations [2]. Safety Management System - The company employs a comprehensive safety management system that includes prevention, response, and assurance, ensuring tenant safety through various measures [3]. - The system includes health information registration to identify tenants with specific needs, such as a history of sleepwalking, and proactive suggestions for safer living arrangements [3]. - The company has implemented a three-dimensional safety framework combining smart hardware, standard operating procedures, and human care, enhancing tenant safety [3]. Community Safety Initiatives - The company collaborates with local police to establish educational programs on fraud prevention and drug awareness, reflecting a commitment to community safety [6]. - The company has achieved 100% coverage of its smart security systems across its properties, which are integrated with local law enforcement for real-time risk identification [8]. Performance Metrics - The company has conducted over 2,000 safety drills annually, ensuring that staff are equipped with necessary emergency skills, and has a 92% rate of maintaining records for tenants with special needs [9]. - As of Q1 2025, the company manages 260,000 rental units across 29 cities, serving over 800,000 clients, establishing itself as a leader in the housing rental industry [11].