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当消费者大脑被短视频“重塑”,商场该怎样做内容?
3 6 Ke· 2025-11-05 02:17
Core Insights - The core argument is that traditional retail spaces are losing their appeal as consumer attention shifts towards content-driven platforms, necessitating a transformation in how physical commercial spaces operate and engage customers [1][2][3] Group 1: Changing Consumer Behavior - Consumer interest is increasingly driven by content rather than brand recognition, with users more likely to visit a location based on engaging content seen online [3][5] - The decision-making process for consumers has shifted from "I want to shop → find a place" to "I saw something interesting → I want to check it out" [3][5] - The effectiveness of brands in attracting customers is diminishing as users now perceive the world through content streams rather than brand lists [5][6] Group 2: The Role of Content in Retail - Content is becoming the primary mechanism for attracting visitors to physical spaces, with the need for continuous content updates to maintain consumer interest [6][11] - Retail spaces must evolve from being mere "containers" for brands to becoming "content generation platforms" that actively engage consumers [12][13] - Successful commercial spaces are those that can create a narrative and rhythm through content, making the experience dynamic and engaging for visitors [11][21] Group 3: New Operational Strategies - The traditional model of retail management, focused on brand acquisition and event planning, is being replaced by a model that emphasizes content creation and curation [12][21] - Teams managing retail spaces need to adopt a "director" mindset, orchestrating content and experiences rather than simply managing physical space [12][21] - Examples like AREA15 and BOXPARK demonstrate the effectiveness of treating retail spaces as experiential content platforms, where the focus is on creating engaging, shareable experiences [13][15][16] Group 4: Future of Retail Spaces - The future of retail lies in creating a cycle of space, content, and social interaction, where the physical environment fosters relationships and ongoing engagement [23] - Retail spaces should aim to be narrative-driven, focusing on sustained consumer interest rather than one-time events or brand showcases [23] - The ultimate goal is to transform commercial spaces into generators of relationships and experiences, rather than just places to sell products [23]