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守正出奇,保利商旅的运营新启示
Xin Lang Cai Jing· 2026-02-12 12:13
Core Insights - The retail industry in China is facing significant challenges, including a saturated commercial space nearing 700 million square meters and an average vacancy rate exceeding 15%, leading to a shift towards "operation as king" [2][32] - Major players like China Resources, New City Holdings, and Longfor Group are focusing on "deep operation" strategies to enhance operational quality and asset value, aiming for a balance between scale and efficiency [2][32] - Poly Commercial Travel exemplifies the strategy of "stabilizing the foundation while innovating," aligning with industry leaders through its core actions of "merchant symbiosis, marketing breakthroughs, and regional deepening" [2][32] Part 1: From "Managing Merchants" to "Symbiotic Partners" - The core competitiveness of retail commercial properties has shifted from traditional space leasing to deep operational empowerment of the merchant ecosystem [2][32] - Poly Commercial Travel has introduced the "GROW Merchant Symbiosis Model," which evolves the role from "landlord" to "operating partner" and ultimately to "strategic partner," creating a symbiotic commercial ecosystem [3][33] - The GROW model is tailored to different project characteristics, demonstrating its effectiveness through successful collaborations, such as the "One Piece Pop-up Exhibition" in Guangzhou, which saw a 50% increase in traffic and a 30% rise in sales [5][35] Part 2: Precision Marketing Breakthroughs - The marketing landscape is transitioning from single large promotional events to more frequent, refined long-term activities, reflecting a shift in consumer behavior towards emotional and experiential consumption [8][39] - Poly Commercial Travel's "Good Times Appointment" campaign involved 105 events across 18 cities, resulting in a 29% increase in foot traffic and an 18% rise in sales [9][39] - The company emphasizes emotional value in marketing, moving from mere product transactions to creating emotional resonance with consumers [10][40] Part 3: Market Deepening Strategies - The retail commercial property sector is entering a new development cycle focused on deep-rooted and refined operations [21][51] - Poly Commercial Travel is committed to deepening its presence in high-energy urban areas, particularly in the Greater Bay Area and Yangtze River Delta, to create brand effects and market penetration [21][51] - The company has successfully established a product brand system called "Time Series," which includes various projects that have gained market recognition and consumer trust [21][51]
深圳知名商场发文:西贝选择最不体面方式逃场,要求即刻恢复营业……双方回应
Nan Fang Du Shi Bao· 2026-02-03 12:38
2月3日,西贝相关负责人就此事向南都记者表示,"公司已关注到网络上关于西贝闭店的信息,综合考 虑公司的运营成本与实际情况,公司确于1月15日向涉事门店所在商场提出暂停营业申请,目前正与合 作方保持积极沟通,已达成了双方均认可的方案,正在持续落实推进,顾客储值余额可在全国任意西贝 门店正常使用。" 此前曝光于网络的告知函图片显示,该函来自深圳市海雅缤纷城商业有限公司,致深圳西贝喜悦餐饮有 限公司。 告知函称,"西贝在海雅缤纷城经营已近十年,积累了大量会员。此次因为预制菜的舆论风波,西贝于1 月15日向商场发函申请2月28日停止营业,公司深知此次舆论事件对西贝经营的影响,也提供多种方案 与公司一起共渡难关。但西贝却舍弃最基本的契约精神,不顾店铺会员的权益,在未经海雅缤纷城书面 同意的情况下,西贝单方于1月31日晚欲清空所有的物品,选择了最不体面的方式逃场。" 告知函中还提及,"西贝的行为已严重影响购物中心的整体运营规划与品牌环境协调,亦损害了双方基 于合同建立的商业互信。鉴于此,海雅缤纷城要求西贝即刻恢复正常营业,担负起承租者最基本的契约 精神。" 近日,一份"深圳海雅缤纷城要求西贝即刻恢复营业"的告知函,在网络 ...
深圳一西贝门店被指“不体面逃场”,现场已闭店、有安保值守
Nan Fang Du Shi Bao· 2026-02-03 10:25
近日,有网友发文称,深圳海雅缤纷城商业公司2月1日发布《关于要求西贝即刻恢复营业的告知函》, 直指深圳西贝喜悦餐饮有限公司"选择了最不体面的方式逃场",关停位于深圳海雅缤纷城5楼的一家门 店。2月3日下午,南都N视频记者实地走访深圳海雅缤纷城发现,相关门店商铺确已关停,现场有安保 人员值守。咨询客服台工作人员获悉,双方已经在沟通协商中。 2月2日,有网友在社交媒体上发布一则"西贝关店跑了,商场贴告知函催它回复营业"的消息。网帖公布 深圳新安湖实业有限公司与深圳市海雅缤纷城商业有限公司共同署名的一份《关于要求西贝即刻恢复营 业的告知函》显示,深圳西贝喜悦餐饮有限公司单方在2026年1月31日晚欲清空所有物品,"选择了以最 不体面的方式逃场"。 0016 海雅缤纷城 事宜:关于要求西贝即刻恢复营业的告知函 尊敬的客户: 贵司与我司长期以来一直保持着友好合作的关系! 贵司在海雅统纷城经营已近十年,积累了大量的忠实会员。此次因为俄 侧菜的奥论风波,贵可于2026. 01. 15日发函申请2026. 02. 28日修止营业,我 司深知此次奥论事件对贵司经营的影响,也提供的多种方案与费司一起共度难 关。但贵司却含弃最基本 ...
西贝回应深圳海雅缤纷城店闭店:已与商场达成方案,顾客储值余额可在全国任意西贝门店使用
Cai Jing Wang· 2026-02-03 07:08
近日,社交平台流传一张来自深圳海雅缤纷城要求西贝即可恢复营业的告知函。当中显示,深圳市海雅 缤纷城介绍,西贝在海雅缤纷城经营已近十年,积累了大量的忠实会员。 西贝的行为己严重影响购物中心的整体运营规划与品牌环境协调,亦损害了双方基于合同建立的商业互 信。同时影响海雅缤纷城整体的对外形象,降低了顾客的购物体验。鉴于此,海雅缤纷城要求西贝即刻 恢复正常营业,担负起承租者最基本的契约精神。 对此,西贝方面回应,公司已关注到网络上关于西贝闭店的信息,综合考虑公司的运营成本与实际情 况,公司确于1月15日向门店所在商场提出暂停营业申请,目前正与合作方保持积极沟通,已达成了双 方均认可的方案,正在持续落实推进,顾客储值余额可在全国任意西贝门店正常使用。 西贝于2026年1月15日发函申请2026年2月28日停止营业,海雅缤纷城深提供多种方案与西贝一起共度难 关。但西贝在未经海雅缤纷城书面同意的情况下,单方于2026年1月31日晚欲清空所有的物品。 ...
成都通报一商场有儿童被大气球悬吊空中:飞伞项目设备故障,责令停业整改
Xin Lang Cai Jing· 2026-02-02 15:56
2026年2月1日16时30分许,一名男童在世茂广场"云端乐飞"飞伞项目体验时,设备出现卡停,男童降落 受阻。运营方立即启动预案,将男童顺利救下,并送至医院检查,经全面检查,男童身体并无大碍。 2月2日晚,成都龙泉驿区商务局发布关于世茂广场"云端乐飞"飞伞项目发生卡停事件的情况通报: 事件发生后,龙泉驿区商务局立即责令"云端乐飞"项目停业整改,并联合区市场监管局、属地街道等赴 现场开展检查,重点核查设备检修、现场管理、员工培训等情况。后续,区商务局将督促企业严格落实 安全主体责任,全面排查安全隐患。同时,龙泉驿区将加强对商业综合体内游乐设施的专项安全检查, 防范类似事件发生。 ...
“我踏马来了”,谐音梗营销莫拿低俗当网感
Xin Lang Cai Jing· 2026-02-01 18:19
随着农历马年即将到来,不少商场想借生肖元素做文章,打造有网感的宣传标语,可一句"我踏马来 了",没换来预期的喜庆效果,反倒引来了投诉和争议。这场玩梗营销闹剧,值得所有商家好好反思。 商家的初衷不难理解,马年营销想跳出"马到成功""龙马精神"的老套路,用谐音梗拉近和消费者的距 离,尤其是吸引年轻人的关注,这本无可厚非。但创意的前提,是守住底线,而"踏马"这个谐音梗,显 然越界了。商场是全年龄段都能进入的公共空间,有老人、有孩子,不同群体对语言的接受度截然不 同。 (来源:千龙网) 马年将至,多地商场却因使用的"2026我踏马来了""您踏马来啦!"等宣传标语引发了争议。 据报道,此次引发争议的谐音梗标语在南京、张家港等多地吾悦广场亮相,形式涵盖商场大屏轮播、电 梯地贴等。有家长表示,带孩子逛商场时,孩子念出"我踏马来了"后反复追问含义,令其难以解释。南 京鼓楼吾悦广场、兴化吾悦广场在收到争议反馈后,迅速撤除了相关标语,表示后续将加强宣传内容审 核。 "踏马"对应的不雅用语,本质上是一种不文明的表达,即便用谐音包装,也改变不了其背后的低俗底 色。将其堂而皇之地放在商场大屏、电梯地贴等显眼位置,不仅有失文明,更是对公 ...
宜家终止7家在华门店运营,宜家中国:艰难的决定,公司会提供全面的安置支持!背后巨头重大调整
Mei Ri Jing Ji Xin Wen· 2026-01-30 16:47
Core Insights - IKEA is closing 7 stores in China as part of a strategic shift to adapt to a challenging market environment, aiming for more efficient omnichannel engagement and deeper market penetration [1][4] - Ingka Group, which operates IKEA and the Ingka shopping centers, reported a slight decline in global revenue for FY2025 but a significant increase in net profit, indicating a focus on cost reduction and efficiency rather than revenue growth [1][8] - Ingka Group has entered a strategic partnership with Gaohe Capital to establish a real estate fund, indicating a shift towards asset optimization and investment in existing properties [1][8] Group 1: Store Closures and Employee Impact - The decision to close stores is described as difficult, with most affected employees receiving support for relocation or job placement [4] - Some employees may have the opportunity to interview for a limited number of open positions, while others are considering alternative employment due to commuting issues [4] Group 2: Product Strategy and Investment - IKEA has invested 600 million yuan in a strategy to offer lower-priced products, leveraging consumer research to drive supply chain efficiencies [5] - The company aims to maintain affordability through large-scale sales and innovative packaging, ultimately passing savings onto consumers [5] Group 3: Omnichannel Experience and Operational Adjustments - IKEA is focusing on creating a seamless omnichannel customer experience and is investing in the renovation and optimization of existing stores [6] - The Shanghai Huiju store is set to open in 2024, with the company relocating its headquarters to a new office space within the Huiju complex [6] Group 4: Ingka Group's Future Plans - Ingka Group is transitioning to a light-asset model for its shopping centers in Wuxi, Beijing, and Wuhan, allowing for continued management and operation of the Huiju brand while freeing up capital for reinvestment [8][9] - The company views China as a key strategic market and plans to explore refined operations and innovative customer experiences by 2026 [8][9]
2025年全国360+新MALL开业,这些项目流量爆了!
3 6 Ke· 2026-01-19 02:19
Core Insights - The year 2025 will see the opening of over 360 new commercial projects, marking the lowest number since 2013, with approximately 20% being renovations of existing properties [1][4][17] - The market is experiencing a significant "Matthew Effect," with core urban areas like the Yangtze River Delta, Guangdong-Hong Kong-Macau Greater Bay Area, and Beijing-Tianjin-Hebei showing strong disparities in new project openings [2][7][12] - In the current era of stock assets, leading companies are shifting their strategies from scale development to enhancing asset operation quality and capital efficiency [3][28] Group 1: New Project Openings - In 2025, over 360 new commercial projects will be opened nationwide, with a total area exceeding 27.4 million square meters, representing a decline of over 20% compared to 2024 [4] - The number of new projects is the lowest since 2013, with less than 300 being newly constructed properties, as many are renovations of existing assets [4][17] - By the end of 2025, the total number of existing commercial properties will exceed 9,000, with a year-on-year growth of 4.04% [4] Group 2: Regional Distribution - The East China region continues to dominate, accounting for 38% of new projects, significantly outpacing other regions [7] - Major cities with five or more new projects in 2025 include Beijing (24 projects), Shenzhen (23), and Shanghai (23), with a notable decrease in openings compared to 2024 [9][12] - The distribution of new projects shows a strong concentration in high-tier cities, with a ratio of nearly 2:1 compared to lower-tier cities [13] Group 3: Market Trends and Strategic Shifts - The competition in the commercial sector is intensifying, with a notable increase in the number of projects in lower-tier cities, indicating a small explosion in county-level commercial developments [15][22] - Companies are increasingly focusing on asset renovation and operational quality, with over 20% of new projects being renovations of existing properties [17][28] - The trend towards innovative commercial models is evident, with new concepts like "X+ commercial" and "green LOD commercial" emerging in 2025 [39][36] Group 4: Company Strategies - Eight companies opened five or more projects in 2025, contributing a total of 94 projects, indicating a rise in market concentration [22] - Companies like Wanda, Longfor, and China Resources are focusing on light-asset models and stock renovations, with significant expansions in lower-tier markets [25][26][27] - The shift towards enhancing operational quality and capital efficiency is becoming a core competitive factor for companies in the industry [28]
中海商业北区购物中心总监、北京中海大吉巷副总经理付翔:文化IP重塑非标商业运营新范式
Bei Jing Shang Bao· 2026-01-16 06:59
秉持链接古今与未来的叙事风格,大吉巷构建多元业态体系与特色运营模式。付翔指出,大吉巷在空间设计上通过天井连接室内外,打造自然放松的消费场 景,同时设置多处打卡点及专属IP"大吉猫",助力现象级传播。在业态规划,大吉巷以"大市、小食、大观、小调"为核心,涵盖连锁品牌、连锁餐饮、中式 美学品牌、潮玩经济等多元品类,搭配十大业态矩阵,引入东方境、宋朝香氛等大量首发首店及设计师买手店,兼顾烟火气与潮流感。推广运营上,大吉巷 打造四季文化事件IP,通过社群化营销聚集高复购、高黏性客群,实现用户裂变增长。 论坛上,中海商业北区购物中心总监、北京中海大吉巷副总经理付翔在主题分享环节表示,通过文化与商业的深度融合,打造非标商业的文化超级IP,能够 为实体商业应对消费新需求提供了标杆范本。 付翔介绍,中海大吉巷在项目开发与运营全周期中,既坚守文化根基,又紧扣时代趋势。大吉巷深度挖掘宣南地区历史底蕴,将文化传承作为核心使命,蝶 变为集文保、商业、商办、绿地于一体的城市综合体。内容打造上,文保区的合院中30%面积设公益性文化展厅,以博物馆形式免费对外开放,同时每两个 月推出多档重量级文化展,从古籍修复特展到当代装置艺术,以多元视角 ...
戴德梁行:科技产业或成深圳写字楼需求端的核心增长引擎
Core Insights - The Shenzhen office market is experiencing structural opportunities despite significant supply pressure, with a net absorption of 264,000 square meters in 2025, a 59.6% increase from the previous year due to a large supply of 712,000 square meters [1] - The average rent for Grade A office space in Shenzhen decreased to 149.4 yuan per square meter per month by the end of Q4 2025, representing an 11.7% decline from the end of the previous year [1] Group 1: Market Demand and Trends - The TMT (Technology, Media, and Telecommunications) sector accounted for approximately one-third of the total demand for Grade A office space in Shenzhen, driven by the rapid development of the artificial intelligence industry [2] - Emerging consumer electronics companies are increasingly seeking office upgrades due to business expansion, becoming a significant source of leasing demand [2] - Companies involved in cross-border e-commerce and logistics services are also active in the Grade A office market, contributing to several large leasing transactions [2] Group 2: Supply and Future Outlook - By the end of 2025, the total stock of Grade A office space in Shenzhen reached 9.082 million square meters, with an anticipated supply of over 5 million square meters planned for the next four years [2] - The development of high-tech industries such as artificial intelligence, semiconductors, advanced materials, and biomanufacturing is expected to drive continued demand for office space, supporting the expansion of corporate headquarters and R&D centers [3] - The upcoming supply of 1.657 million square meters of quality shopping centers in Shenzhen over the next three years will lead to increased competition, necessitating innovation and improved management in the retail sector [3]