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飞机座位被“上锁”,“花钱选座”合法吗?丨小铭切瓜
Xin Lang Cai Jing· 2026-01-20 14:46
Core Viewpoint - The practice of "seat locking" by airlines, which restricts access to desirable seats unless additional fees or points are paid, is deemed illegal and constitutes "coerced consumption" [2]. Group 1: Overview of "Seat Locking" - "Seat locking" refers to the situation where passengers find that preferred seats are often locked and require either offline selection or the use of points or miles to access [1]. - A report from Jiangsu Consumer Protection Committee indicates that the "seat locking" phenomenon is widespread among airlines [1]. Group 2: Legal Implications - The method employed by airlines to lock premium seats under the guise of safety needs is criticized as a commercial strategy rather than a genuine safety concern [2]. - This practice infringes upon consumer rights as outlined in the Consumer Rights Protection Law of the People's Republic of China, particularly the right to choose and the right to fair trading [2]. - Consumers are entitled to file lawsuits based on these violations, and in cases of fraud, they may seek punitive damages of "three times the amount" [2].
从源头抑制景区摆渡车这种人造消费需求
Nan Fang Du Shi Bao· 2025-07-11 15:41
Group 1 - The core viewpoint of the news is that new regulations in Xi'an aim to manage the pricing of monopolistic transportation services in scenic areas, such as shuttle buses and cable cars, to prevent forced charges on tourists [1][2] - The regulations have received positive feedback, with many hoping that other scenic areas will follow suit to address the chaotic situation surrounding shuttle services [1][2] - A survey indicated that from January to July 2024, there were over 30,000 consumer complaints related to shuttle services in scenic areas, highlighting the widespread issue of forced charges [1][2] Group 2 - The regulations specifically prohibit mandatory use of shuttle services for the route from parking lots to scenic area entrances, which is a clear guideline, but the complexity of many scenic areas' practices complicates enforcement [1][2] - Some scenic areas have been reported to artificially extend the distance from the entrance to core attractions, making it difficult for consumers to discern legitimate needs from exploitative practices [2] - The issue of shuttle services is characterized by a lack of transparency, where tourists appear to have a choice but are often compelled to pay, raising concerns about the industry's reputation if not addressed [2][3] Group 3 - The problems stem from systematic design flaws in scenic area planning, where shuttle services have become an invisible consumption trap, leading to dissatisfaction among tourists [3] - Effective governance of these issues requires not only assessing price fairness and demand but also scrutinizing the planning details of scenic areas to eliminate unnecessary demands and prevent forced consumption [3]