Core Viewpoint - The recent internal communications and public responses from New Oriental's chairman, Yu Minhong, have sparked significant discussion regarding employee concerns and company culture, particularly in relation to work conditions and management's awareness of these issues [2][3][5][11] Group 1: Employee Concerns - An internal message from a New Oriental course consultant highlighted issues such as excessive overtime, unrealistic performance targets, and a lack of clarity in job responsibilities, prompting a call for management to address these concerns [3][4] - Employees expressed feelings of disconnect between their experiences and the leadership's perspective, particularly in light of Yu Minhong's recent trip to Antarctica, which some found difficult to relate to [8][11] Group 2: Management's Response - Yu Minhong publicly reassured employees that their concerns would be taken seriously and that any legitimate issues would be promptly addressed [2][11] - In a follow-up communication, Yu emphasized the importance of maintaining the company's image and encouraged employees to resolve grievances through internal channels before resorting to public platforms [11] Group 3: Company Culture and Values - Yu Minhong's communications reflect a commitment to the company's foundational values, emphasizing the importance of education and employee well-being, while also acknowledging the challenges faced by staff [5][7] - The company aims to foster an environment where employees feel empowered to voice their concerns, aligning with Yu's vision of New Oriental as a "sower of hope" and a representative of "business conscience" [5][11]

Core Viewpoint - The recent events involving New Oriental's founder Yu Minhong and employee grievances have sparked significant public attention, highlighting issues related to employee workload and company culture [1][2]. Group 1: Employee Concerns - A New Oriental employee publicly criticized the excessive workload, unrealistic performance metrics, and complex job responsibilities faced by course consultants [2]. - The employee expressed gratitude for Yu Minhong's previous communication encouraging open feedback, which motivated them to voice their concerns [2]. Group 2: Yu Minhong's Response - Yu Minhong addressed the situation by assuring that employees who raised concerns are safe and continuing their work, and he has instructed relevant departments to investigate the issues raised [1]. - In a company-wide letter dated November 23, Yu Minhong apologized and explained the context of his previous communication sent from Antarctica, emphasizing the importance of maintaining the company's image and encouraging internal resolution of grievances [2].