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中消协秘书长王振宇:品质健康消费需各行各业加强行业自律
Bei Ke Cai Jing· 2025-09-20 08:02
Core Viewpoint - The conference emphasizes the need for a healthy consumption ecosystem and a business environment that meets health standards, urging various industries to enhance self-discipline and provide quality services to support the construction of a unified national market [1][3]. Group 1: Conference Overview - The "2025 Quality Health and Consumer Rights Protection Conference" was guided by the China Consumers Association and focused on health-related consumer issues, addressing topics from regulatory policies to consumer satisfaction [1]. - The conference highlighted the importance of addressing "trust pain points" in health consumption and exploring a collaborative governance model for consumer rights protection [2]. Group 2: Health Consumption Report Findings - A report released at the conference identified issues in the health consumption sector, including fraud in private domain live streaming, sleep health concerns, chaos in the health care market, and risks associated with emotional consumption [2]. - The report revealed that over 70% of respondents do not meet sleep duration standards, and nearly 60% experienced adverse reactions from sleep aids; additionally, 97.87% reported sub-health issues, with over 30% encountering false advertising in health services [2]. - The report called for a multi-faceted governance system involving platform self-discipline, intelligent regulation, and consumer education to ensure health consumption safety [2]. Group 3: Policy Recommendations - To ensure quality health consumption, it is essential to adhere to policy guidance, strengthen responsibility awareness, and create an environment conducive to consumer willingness and ability to spend [3]. - The role of media in supervising and reporting is crucial for fostering a new collaborative governance model for consumer rights protection [3].