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推动构建消费维权共治格局 2025品质健康与消费者权益保护会议在京举办
Zhong Guo Jing Ji Wang· 2025-09-22 03:48
Core Insights - The conference focused on health consumption, highlighting the need for a multi-faceted governance system to address current industry issues and enhance consumer protection [1][3] Group 1: Health Consumption Trends - The report indicates a significant rise in health awareness among consumers, leading to an expansion in health consumption, but also reveals service shortcomings [1] - Nearly half of the respondents reported encountering false advertising in private domain live streaming, with 42.35% experiencing substandard products [1] - The sleep consumption market shows potential, with over 70% of respondents not meeting sleep duration standards, and nearly 60% reporting adverse reactions to sleep aids [1] Group 2: Industry Challenges and Recommendations - The report emphasizes the need for a governance system that includes platform self-discipline, intelligent regulation, and consumer education to ensure safe health consumption [1] - The importance of establishing a transparent industry, high-quality traceability systems, and efficient complaint mechanisms is highlighted to combat false advertising and improve consumer rights [4] - The role of AI technology in driving health consumption upgrades is acknowledged, alongside a warning against the pitfalls of low-quality, low-cost competition [5]
中消协秘书长王振宇:品质健康消费需各行各业加强行业自律
Bei Ke Cai Jing· 2025-09-20 08:02
Core Viewpoint - The conference emphasizes the need for a healthy consumption ecosystem and a business environment that meets health standards, urging various industries to enhance self-discipline and provide quality services to support the construction of a unified national market [1][3]. Group 1: Conference Overview - The "2025 Quality Health and Consumer Rights Protection Conference" was guided by the China Consumers Association and focused on health-related consumer issues, addressing topics from regulatory policies to consumer satisfaction [1]. - The conference highlighted the importance of addressing "trust pain points" in health consumption and exploring a collaborative governance model for consumer rights protection [2]. Group 2: Health Consumption Report Findings - A report released at the conference identified issues in the health consumption sector, including fraud in private domain live streaming, sleep health concerns, chaos in the health care market, and risks associated with emotional consumption [2]. - The report revealed that over 70% of respondents do not meet sleep duration standards, and nearly 60% experienced adverse reactions from sleep aids; additionally, 97.87% reported sub-health issues, with over 30% encountering false advertising in health services [2]. - The report called for a multi-faceted governance system involving platform self-discipline, intelligent regulation, and consumer education to ensure health consumption safety [2]. Group 3: Policy Recommendations - To ensure quality health consumption, it is essential to adhere to policy guidance, strengthen responsibility awareness, and create an environment conducive to consumer willingness and ability to spend [3]. - The role of media in supervising and reporting is crucial for fostering a new collaborative governance model for consumer rights protection [3].
诚信、品质、创新,2025品质健康与消费者权益保护会议推动构建消费维权共治格局
Xin Lang Cai Jing· 2025-09-20 04:20
Core Viewpoint - The conference focused on promoting healthy consumption and consumer rights protection, aligning with national strategies to enhance consumer confidence and market quality [1][3][18]. Group 1: Conference Overview - The conference titled "Integrity, Quality, Innovation" was held in Beijing, guided by the China Consumers Association and aimed at addressing consumer health issues and rights protection [1][3]. - Key topics included regulatory policies, industry self-discipline, and the establishment of a healthy consumption ecosystem [3][4]. Group 2: Health Consumption Trends - A report released during the conference highlighted issues such as fraud in private domain live streaming, sleep health concerns, and emotional consumption risks [4]. - The report indicated that nearly half of respondents encountered false advertising in private domain live streaming, with a low consumer protection evidence rate of 14.32% [4]. Group 3: Industry Insights - Experts emphasized the importance of health education in promoting healthy consumption, advocating for a balance between technology and service [6][9]. - The health consumption market is expanding across various sectors, presenting significant opportunities but also challenges like false advertising and lack of complaint channels [8][9]. Group 4: Consumer Rights Protection - The conference underscored the need for a multi-faceted governance system involving platform self-discipline, intelligent regulation, and consumer education to ensure safe health consumption [4][9]. - Companies are encouraged to adopt standardized service systems and enhance transparency through digital means to protect consumer rights [13][16]. Group 5: Future Directions - The role of AI technology in upgrading health consumption was highlighted, with a call for businesses to focus on quality products to meet consumer demands [11][16]. - The conference concluded with a commitment to ongoing efforts in consumer rights protection and health industry development, marking the launch of the "China Consumer Night" initiative [18][20].