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国际首乘服务助力中国民航服务品牌走向世界
Zhong Guo Min Hang Wang· 2025-09-16 10:15
Core Viewpoint - The Northwest Civil Aviation sector is focusing on enhancing international first-time passenger services and integrating them with international aviation hub construction and customs facilitation to promote China's civil aviation service brand globally [1][2][3][4] Group 1: International First-Time Passenger Services - Eastern Airlines is implementing measures to optimize international first-time passenger service processes, including providing guidance on travel documentation and customs procedures for first-time travelers [1] - Southern Airlines is conducting a "First-Time Outbound Travel" theme activity, offering a comprehensive service package that includes dedicated check-in counters and priority boarding for first-time international travelers [2] - Chang'an Airlines is promoting its "First-Time + Dream Journey" initiative, enhancing service processes based on domestic flight experiences to improve the international travel experience for first-time passengers [2] Group 2: Collaboration and Service Enhancement - Spring Airlines is collaborating with local airports and customs to provide a high-quality international first-time passenger experience, including bilingual services and special commemorative gifts for foreign travelers [3] - The Northwest region is expanding its international market reach with new routes to cities like Kuala Lumpur and Sydney, enhancing the promotion and quality of first-time passenger services [3] - Various airports and airlines are showcasing international first-time passenger service products at global events, receiving positive feedback and aiming to innovate and expand these services internationally [4]