Core Viewpoint - The launch of "Report Tong" by China Unicom Digital Technology aims to facilitate the digital transformation of grassroots governance by automating data flow and processing, thereby relieving staff from cumbersome data reporting tasks [1] Group 1: Product Features and Benefits - "Report Tong" supports automatic data flow and intelligent processing, enabling grassroots workers to focus on essential tasks rather than repetitive data entry [1] - The product has been integrated into various digital service scenarios, enhancing efficiency in areas such as safety production, assistance for vulnerable individuals, and emergency services [1] Group 2: Impact on Specific Use Cases - In Chengdu's Xinsheng Street, the use of "Report Tong" for electric vehicle safety inspections has reduced the workload by 90%, allowing grid workers to report violations in real-time and automatically generate data reports [2] - The platform's automatic data updates and intelligent reminders significantly reduce the workload for community workers, particularly in managing disability services, by streamlining data comparison and notification processes [3] - During flood season, "Report Tong" enables real-time task assignment and data entry for personnel transfers, improving the management of emergency responses and resource allocation [4] Group 3: Overall Effectiveness and Future Plans - "Report Tong" has effectively reduced the burden on grassroots personnel, allowing them to focus more on serving the community rather than on repetitive reporting tasks [5] - China Unicom Digital Technology plans to continue enhancing the technology and applications of "Report Tong" to provide stronger support for grassroots governance and community services in the future [5]

Core Insights - Shanghai is enhancing grassroots governance efficiency and service levels through the digital platform "Community Cloud," integrating community management, public services, and daily operations into one system [1][2]. Group 1: Digital Platform Implementation - The "Community Cloud" platform has been adopted by all community committees in Shanghai, with an average daily usage of 1.3867 million times, leading to a reduction of approximately 24% in duplicate visits in 2024 [2]. - The platform automates the generation of over 50 types of reports and smart pre-filling of fields, significantly reducing the administrative burden on grassroots staff [2]. Group 2: Data Sharing and Community Engagement - The platform has shared a total of 700 million data entries with grassroots organizations, transitioning from "requesting data" to "utilizing data" at the community level [3]. - Community engagement has increased, as seen in activities like the replacement of fire extinguishers, which was completed quickly through resident participation facilitated by the "Community Cloud" [3]. Group 3: Service Offerings and Community Activities - The "Community Cloud" provides a full online disclosure of various community services, from health check-ups to community events, making it easier for residents to access information [2]. - Various community services, such as early education for children and health monitoring for the elderly, are well-received and actively utilized by residents [2].

前段时间，周阿姨意外肋骨骨折，现在还处在恢复期。胡云掏出手机，登录"社区云"，点开周阿姨的信 息页面，上传最新一条走访记录。 目前，上海所有居村委都开通了"社区云"平台，日均使用量138.67万次，2024年累计减少约24%的重复 走访工作。 "周阿姨，最近感觉还好吗？"迎面遇上77岁的独居老人周阿姨，上海市杨浦区四平路街道公交新村居委 会主任胡云立即询问老人的身体状况。 "老人的自来水水费可以支付了""上门探望时在家休息，身体一般"……打开周阿姨的"社区云"信息界 面，每一次走访记录都清清楚楚。 近年来，上海通过数字赋能基层工作，不断深化"社区云"基层治理数字化平台的应用与创新，在这 朵"云"中将社区管理、民生服务、自治共治、日常办公等功能融为一体，有效提升了基层治理效率和服 务水平。 前端共享，后台同样打通。随着新版"社区云"投入使用，上海15个市级部门下沉居村组织的信息系统实 现"一次认证、一口登录"。以人口房屋信息采集为例，2024年，上海市数据局会同上海市公安局推进人 房综合采集工作，整合原来垂直和分散的采集系统，实现人房数据"一次采集、多方共用"，有效降低基 层数据重复采、难共享等问题。 "打开' ...