Core Viewpoint - The launch of "Report Tong" by China Unicom Digital Technology aims to facilitate the digital transformation of grassroots governance by automating data flow and processing, thereby relieving staff from cumbersome data reporting tasks [1] Group 1: Product Features and Benefits - "Report Tong" supports automatic data flow and intelligent processing, enabling grassroots workers to focus on essential tasks rather than repetitive data entry [1] - The product has been integrated into various digital service scenarios, enhancing efficiency in areas such as safety production, assistance for vulnerable individuals, and emergency services [1] Group 2: Impact on Specific Use Cases - In Chengdu's Xinsheng Street, the use of "Report Tong" for electric vehicle safety inspections has reduced the workload by 90%, allowing grid workers to report violations in real-time and automatically generate data reports [2] - The platform's automatic data updates and intelligent reminders significantly reduce the workload for community workers, particularly in managing disability services, by streamlining data comparison and notification processes [3] - During flood season, "Report Tong" enables real-time task assignment and data entry for personnel transfers, improving the management of emergency responses and resource allocation [4] Group 3: Overall Effectiveness and Future Plans - "Report Tong" has effectively reduced the burden on grassroots personnel, allowing them to focus more on serving the community rather than on repetitive reporting tasks [5] - China Unicom Digital Technology plans to continue enhancing the technology and applications of "Report Tong" to provide stronger support for grassroots governance and community services in the future [5]

Core Insights - Shanghai is enhancing grassroots governance efficiency and service levels through the digital platform "Community Cloud," integrating community management, public services, and daily operations into one system [1][2]. Group 1: Digital Platform Implementation - The "Community Cloud" platform has been adopted by all community committees in Shanghai, with an average daily usage of 1.3867 million times, leading to a reduction of approximately 24% in duplicate visits in 2024 [2]. - The platform automates the generation of over 50 types of reports and smart pre-filling of fields, significantly reducing the administrative burden on grassroots staff [2]. Group 2: Data Sharing and Community Engagement - The platform has shared a total of 700 million data entries with grassroots organizations, transitioning from "requesting data" to "utilizing data" at the community level [3]. - Community engagement has increased, as seen in activities like the replacement of fire extinguishers, which was completed quickly through resident participation facilitated by the "Community Cloud" [3]. Group 3: Service Offerings and Community Activities - The "Community Cloud" provides a full online disclosure of various community services, from health check-ups to community events, making it easier for residents to access information [2]. - Various community services, such as early education for children and health monitoring for the elderly, are well-received and actively utilized by residents [2].

Core Insights - Shanghai is enhancing grassroots governance through the "Community Cloud" digital platform, integrating community management, public services, and daily operations to improve efficiency and service levels [1][2]. Group 1: Digital Platform Implementation - The "Community Cloud" platform has been adopted by all community committees in Shanghai, with an average daily usage of 1.3867 million times, leading to a 24% reduction in duplicate visits in 2024 [2]. - The platform automates the generation of over 50 types of reports and pre-fills fields intelligently, reducing the administrative burden on grassroots staff [2]. Group 2: Community Engagement and Services - The platform facilitates various community services, including health checks and educational activities, which are well-received by residents, indicating high community engagement [2][3]. - Residents can access information about community activities and services through the platform, enhancing transparency and participation [2]. Group 3: Data Sharing and Efficiency - The "Community Cloud" has shared 7.02 billion data entries with grassroots organizations, shifting the focus from merely collecting data to enabling its effective use [3]. - Various districts in Shanghai are leveraging data sharing to create specialized applications, such as visual management of community resources and poverty prevention platforms [3].