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客户取款170万遭抢致重伤事件:农行回应与责任争议
Guan Cha Zhe Wang· 2025-12-05 11:45
Core Points - A bank robbery incident involving a large cash withdrawal of 1.7 million yuan occurred in July 2024, raising concerns about bank security measures for high-value transactions [1][5] - The victim, Mr. Ni, sustained severe injuries, including permanent blindness in one eye, and is seeking accountability from the bank for failing to ensure his safety during the withdrawal process [1][6] - The Agricultural Bank of China has acknowledged the incident, is cooperating with investigations, and is committed to enhancing security management and emergency response capabilities at its branches [2][5] Summary by Sections Incident Details - Mr. Ni withdrew 1.7 million yuan from the Agricultural Bank and was attacked by an assailant with a homemade firearm shortly after leaving the bank [1][3] - The assailant managed to escape with the cash but was apprehended later the same day [3] Bank's Response - The Agricultural Bank has expressed its commitment to support the victim and improve security protocols, although Mr. Ni reported a lack of follow-up communication from bank officials after the incident [2][5] - The bank's customer service indicated that there are no national guidelines for providing security for large cash withdrawals, leading to inconsistent practices across different branches [5] Legal and Regulatory Implications - Legal experts suggest that banks have a duty of care to ensure the safety of customers, especially during high-risk transactions like large cash withdrawals [5][6] - The incident has sparked discussions about the need for standardized security measures for large withdrawals and the extent of banks' liability in such situations [5][6]