Summary of Conference Call Records Company and Industry Overview - The company operates primarily in the cosmetics sector within the e-commerce industry, focusing on platforms such as Douyin (over 40% market share), Pinduoduo (nearly 20%), Tmall, and JD.com [1][3][4] Key Points and Arguments - **Impact of Anti-Competition Policies**: In the first half of 2025, the implementation of anti-competition policies led to a price increase of 0.5 yuan in express delivery costs, raising the company's shipping cost to nearly 2 yuan per order, significantly affecting the low-ticket cosmetics business [1][2][3] - **Strategic Focus**: The company plans to increase investment in Tmall and develop high-priced products to enhance overall profitability, while continuing to benefit from lower shipping costs on Douyin and Pinduoduo [1][3][4] - **E-commerce Tax Regulations**: New e-commerce tax regulations limit the cosmetics industry to a 30% tax deduction, compared to 15% for other sectors. The company has optimized its advertising costs on Pinduoduo to 40% and improved product quality to reduce return and after-sales costs [4][22] - **Distribution System**: The company's distribution system accounts for approximately 30% of total volume, while self-operated business constitutes 70%. The self-operated data is deemed more accurate for reflecting overall volume due to the impact of low-priced sales by distributors [5][6] - **Product Cost and Pricing**: The production cost of cosmetics is around 2-3 yuan, with a selling price of 19.9 yuan, resulting in a profit of about 3 yuan per unit. The average order value is below 30 yuan, with a gross margin of approximately 23% [6][22] Additional Important Insights - **Shipping Partnerships**: The company collaborates with YTO Express and Shentong Express for logistics, utilizing cloud warehouses in Guangzhou to enhance shipping speed and cost efficiency [2][7] - **Market Competition**: The e-commerce landscape in 2025 is more complex due to rising costs, tax pressures, and increased competition, leading to a decline in performance compared to previous years [27] - **Return Rates**: The return rate for low-ticket items is around 10%, while cosmetics can reach 20-30%. Different platforms exhibit varying return rates, with Pinduoduo and Douyin having more flexible return policies [28][30] - **Future Trends**: The company anticipates that the return phenomenon will continue, influenced by advertising costs and product quality, with high return rates persisting in categories like cosmetics and apparel [31] This summary encapsulates the essential aspects of the conference call, highlighting the company's strategic responses to market challenges and operational dynamics within the e-commerce sector.