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爱空间南三环旗舰店正式开业,九大服务承诺领行业之先
Sou Hu Wang· 2025-09-22 00:10
Core Viewpoint - The grand opening of the upgraded Aikongjian flagship store in Beijing marks a significant commitment to the home decoration market, emphasizing customer service and satisfaction through nine major service promises [1][4][6]. Group 1: Store Opening and Customer Engagement - The opening event was lively, attracting numerous media, fans, clients, and friends to witness this important moment [3]. - Aikongjian's founder and CEO, Chen Wei, highlighted the company's mission to help customers realize their dreams of home decoration [8]. Group 2: Service Commitments - Aikongjian introduced nine service commitments to ensure customer satisfaction, including full compensation for non-compliance with health standards, guaranteed worker authentication, and a full refund for unsatisfactory design services [4][6]. - The commitments also include lifetime warranties on hidden projects, strict adherence to contract terms, and timely project completion guarantees [4][6]. Group 3: Company Background and Philosophy - Aikongjian has been in operation for eleven years, focusing on product quality and service optimization, which has built a loyal customer base [9]. - The company emphasizes a combination of professionalism and heartfelt service, preparing multiple design options for clients and treating their homes as if they were their own [13]. Group 4: Future Plans and Market Position - The flagship store's renovation was completed in just 11 days, showcasing the company's efficiency and commitment to growth [15]. - Aikongjian plans to open additional boutique stores and implement transparent decision-making processes for customers, further enhancing service quality [15].
爱空间南三环旗舰店正式开业
Bei Jing Shang Bao· 2025-09-21 12:44
Group 1 - The core viewpoint of the article highlights the reopening of Aikongjian's flagship store in Beijing after a comprehensive upgrade, aiming to enhance customer experience through transparency and efficiency in decision-making [1] - Aikongjian plans to open supporting boutique stores and implement initiatives like "site visits" to improve consumer decision-making processes [1] Group 2 - Aikongjian has introduced nine service commitments, including full compensation for non-compliance with environmental health standards and a guarantee of 100% real-name authentication for workers [4] - The company promises a full refund of design fees if customers are dissatisfied with the design plan and offers a lifetime warranty on hidden works [4] - Aikongjian's CEO emphasized the importance of home decoration in reflecting customers' love and dreams, positioning the company as a facilitator of creating loving spaces [5] Group 3 - The home decoration industry is entering a new era of high-quality development, with companies facing the need for transformation and upgrades [5] - Core competitiveness in the home decoration sector is increasingly reliant on quality delivery capabilities, which encompass design, construction, supply chain, and after-sales service [5] - Aikongjian is recognized for its strong capabilities in environmental protection, renovation quality, and customer satisfaction, leading the industry in construction delivery management and workforce development [5]