Core Points - Meituan has launched a pilot program in seven cities, including Jinjiang and Shaoxing, allowing delivery riders to evaluate customers and block them if necessary, marking a shift from the previous one-sided evaluation system where only customers could rate riders [2] - This new feature aims to promote fairness and transparency in platform governance, enhancing the rights of both riders and customers, and has received positive feedback from many netizens [2] - The introduction of this feature addresses issues where riders faced unreasonable demands and extreme behavior from customers, which often led to conflicts and disputes [2] - With the ability to block and evaluate customers, riders can now mitigate the impact of abusive behavior, such as insults and threats, thereby improving their working conditions [2] - The development and widespread adoption of this feature may foster greater understanding and respect for service industry workers among consumers, ultimately benefiting both parties [2]