Core Points - Meituan has launched a pilot program in seven cities, including Jinjiang and Shaoxing, allowing delivery riders to evaluate customers and block them if necessary, marking a shift from the previous one-sided evaluation system where only customers could rate riders [2] - This new feature aims to promote fairness and transparency in platform governance, enhancing the rights of both riders and customers, and has received positive feedback from many netizens [2] - The introduction of this feature addresses issues where riders faced unreasonable demands and extreme behavior from customers, which often led to conflicts and disputes [2] - With the ability to block and evaluate customers, riders can now mitigate the impact of abusive behavior, such as insults and threats, thereby improving their working conditions [2] - The development and widespread adoption of this feature may foster greater understanding and respect for service industry workers among consumers, ultimately benefiting both parties [2]

Core Viewpoint - Meituan has launched a pilot feature in seven cities that allows delivery riders to evaluate and block users, enhancing rider protection and promoting a more balanced interaction between users and riders [1][2]. Group 1: New Features and User Interaction - The new feature enables riders to anonymously evaluate users within 48 hours after order completion and block users who threaten or insult them [1][2]. - Riders can only block a maximum of two users at a time, with a blocking period of 365 days, after which the block is automatically lifted [2]. - The introduction of this feature is seen as a significant step towards establishing a two-way evaluation and trust mechanism, enhancing riders' dignity and voice [2]. Group 2: Industry Impact and Service Optimization - If widely adopted, this feature could lead to further optimization of service rules in the local life service sector, balancing interests among various stakeholders and fostering a healthier platform ecosystem [2]. - Meituan has implemented several protective policies for riders this year, including the cancellation of penalty fees for late deliveries and the introduction of a pension insurance subsidy [3][4]. - The company aims to create a more equitable and humane incentive mechanism, shifting from negative penalties to positive incentives for riders [3][4]. Group 3: Financial Insights - In May, Meituan disclosed that the average monthly income for high-frequency riders ranged from 7,230 to 10,100 yuan, with skilled riders in major cities earning up to 12,593 yuan [3].