Group 1: Consumer Behavior - German online shoppers are characterized as "serious, rational, and savvy," with a strong price orientation and demand for efficiency [1] - Approximately 49% of consumers consider "price discounts" as the primary factor for online shopping, while 38% are attracted by discount coupons [1] - 43% of consumers spend less than 120 euros monthly, with only 4% spending over 1200 euros, indicating a cautious overall spending trend [1] Group 2: Logistics Expectations - German consumers have high expectations for delivery times, with 83% referencing seller logistics ratings before making a purchase [1] - 55% believe that standard delivery (3-5 days) should be free of shipping charges, while 20% desire "next-day delivery" [1] - Currently, only one-third of merchants can meet the delivery expectations of 75% of consumers who want their orders within 2-4 days [1] Group 3: Demographic Insights - Generation Z (ages 18-24) shows a stronger willingness to pay for convenient return services, with 53% willing to do so, compared to only 17% of those aged 65 and above [3] - Despite facing aging population pressures, millennials (16.89 million) and Generation Z remain the main drivers of e-commerce consumption in Germany [3] - These younger generations are in their career advancement phase, balancing essential household needs with discretionary spending, which is crucial for e-commerce market growth [3]