新职业监管

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“最后一百米”订单,阿姨代外卖小哥跑楼
第一财经· 2025-06-12 11:39
代送现象主要出现在深圳,集中在华强北周边几栋高楼。这些高楼在2000年左右建成,个体商户非 常密集。大厦的电梯设置较少,一到高峰期就非常拥挤,就催生了以赛格大厦为代表的这几栋高楼的 代送业务。 对于代送阿姨替代骑手配送最后100米的距离,一位科兴科学园白领表示大家已默认这一情况。同时 相较于不熟悉大厦情况的骑手,阿姨们送餐时轻车熟路,"不得不说这样效率更高,我们能更早吃上 饭。" 2025.06. 12 本文字数:1192,阅读时长大约3分钟 作者 | 第一财经 陆涵之 代送外卖成为了深圳部分写字楼的独有现象。 第一财经关注到,每到饭点,深圳的写字楼例如华强北附近的赛格大厦、电子科技大厦等,以及科兴 科学园都有阿姨接过骑手的外卖,送上楼,完成最后一100米的"接力赛"。 对此,网经社电子商务研究中心数字生活分析师陈礼腾表示,代送服务的兴起确实需要监管,尤其是 涉及食品安全的领域。从深圳华强北的实践来看,代送员虽然提升了配送效率,但其服务链条中存在 劳动权益保障缺失、报酬结算不透明等问题。更关键的是,代送员在接触食品过程中可能因操作不规 范导致食品安全风险。监管需从两方面入手:一是制定代送服务操作规范(如食品接 ...
阿姨代外卖小哥跑楼,要睁只眼闭只眼吗?
Di Yi Cai Jing· 2025-06-12 10:20
Core Insights - The emergence of delivery aunties in Shenzhen's office buildings is linked to the historical context of these buildings and their design limitations, particularly the limited number of elevators leading to congestion during peak hours [1][4] - Delivery aunties have become a common phenomenon in specific high-rise buildings in Shenzhen, particularly around Huaqiangbei, where they assist in the last 100 meters of food delivery, enhancing efficiency for both users and riders [1][4] Delivery Service Dynamics - Delivery aunties are not part of the building's cleaning or property management staff, and their entry into this role remains unclear; they are often seen as a "mysterious force" that ensures timely meals for office workers [4] - The delivery aunties come from various backgrounds, including cleaners, restaurant workers, and even retirees who utilize their time during school hours to deliver food, indicating a flexible labor market [4][6] Regulatory Concerns - The rise of delivery aunties raises significant regulatory issues, particularly regarding food safety and labor rights, as they operate without any platform management or formal qualifications [4][5] - Experts suggest that regulations should be established to ensure food safety standards and clarify the responsibilities between platforms and delivery aunties, including the need for training and certification [5][6] Emerging Occupations - The delivery aunties represent a new occupational trend alongside other emerging jobs such as home cooks and pet funeral service providers, driven by technological advancements and consumer demand [6] - There is a call for the establishment of professional standards and protections for these new roles, including certification systems and clear contractual obligations for platforms [6]