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宁德时代旗下宁家服务全球门店超1100家
Xin Hua Cai Jing· 2025-08-10 23:01
Core Insights - Ningde Times' independent aftermarket brand, Ningjia Service, has opened its flagship experience center in Shanghai and its first overseas center in Bangkok, Thailand, establishing a network of over 1,100 service outlets across 75 countries [2] - The company emphasizes the need for a new service system in the electric vehicle (EV) sector to address the unique demands of battery health assessment and three-electric system testing as the global energy transition accelerates [2] - Ningjia Service, which evolved from Ningde Times' after-sales service department established in 2015, now offers comprehensive services including battery testing, maintenance, and recycling, leveraging Ningde Times' leading battery technology [2] Industry Context - The EV aftermarket faces significant challenges, particularly the prevalent "replace, not repair" mentality, which leads to high costs for consumers when battery packs are damaged [2] - Ningjia Service has introduced a CTP repair service that uses original parts from Ningde Times, adhering to strict technical standards and quality requirements, thus providing a cost-effective alternative to full battery pack replacements [3] - The service commitment includes an 8-hour repair time for general faults and a 72-hour repair time for complex issues in the Chinese market, with a "zero time difference" response for international customers [3]