旅游应急保障

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受台风“桦加沙”影响 多家在线旅游平台启动应急保障
Zheng Quan Shi Bao Wang· 2025-09-23 13:07
Group 1 - Typhoon "Haikashan" is approaching the coastal areas of Guangdong, expected to make landfall on September 24 [1] - Ctrip has initiated major emergency measures for hotel, flight, and travel products affected by the typhoon, including a guarantee for users to minimize cancellation losses [1] - Ctrip has launched a "Major Disaster Travel Experience Guarantee Fund" for orders affected by the typhoon, covering losses for cancellations due to direct impacts [1] Group 2 - Fliggy has activated an emergency response mechanism to implement refund and modification guarantees for affected flight, hotel, and travel orders [2] - Fliggy is monitoring real-time refund policies from 26 airlines, including major carriers, to facilitate full refunds for eligible consumers [2] - Fliggy will provide free refund and modification guarantees for hotel orders in cities affected by the typhoon, including Shenzhen and Guangzhou [2] Group 3 - Qunar has also initiated emergency guarantees for hotel orders in affected regions, including Guangdong, Hong Kong, and Hainan [3] - Qunar is closely monitoring updates from railway and transportation authorities to ensure compliance with refund and modification services [3]