Core Viewpoint - Hainan Province is launching a series of warm-hearted service initiatives for the 2026 Spring Festival to enhance tourist experience and ensure a safe and enjoyable holiday for visitors [2]. Group 1: Service Enhancements - The "Cool Travel Hainan" platform will feature a "Spring Festival Warm-hearted Action" section to provide information on services and hotel price dynamics during the holiday [2]. - Key transportation hubs such as airports, ports, and high-speed rail stations will have QR codes for easy access to service information [2]. - A temporary service center will be established in Guangdong's Xuwen Ecological Industrial Cluster to alleviate vehicle waiting times and provide consultation and emergency services [2]. Group 2: Cultural Activities - A variety of cultural activities will be organized, including "Celebrating the New Year in Museums" and "Celebrating the New Year in Intangible Cultural Heritage Museums," along with events like the "Cultural Arts Season" and the "Wanchun Festival" [3]. - The aim is to create a vibrant festive atmosphere with activities scheduled weekly [3]. Group 3: Market Regulation - Local authorities will strengthen tourism market order and safety inspections, targeting illegal practices such as "unreasonably low-priced tours" and forced consumption [3]. - A rapid complaint handling mechanism will be established, with consumer rights protection points set up in key scenic areas to resolve disputes promptly [3]. - The provincial tourism and cultural department will collaborate with relevant units to ensure effective implementation of these measures [3].

Core Viewpoint - The provincial tourism and cultural department has launched a series of warm-hearted service initiatives to enhance tourism quality and ensure a safe and enjoyable Spring Festival for tourists and the public [1] Group 1: Service Initiatives - A temporary self-driving service center will be established in the Xuwen Ecological Industrial Cluster to alleviate waiting pressure for vehicles crossing the sea, providing consultation, rest, and emergency services [1] - Tourism consultation service stations will be set up at ports in Haikou and Xuwen to ensure seamless information exchange for cross-sea tourism [1] - All provincial tourist attractions will establish "warm-hearted service stations" offering free services such as hot water, emergency medicines, mobile phone charging, and winter clothing storage [1] Group 2: Special Assistance - Tourist attractions will retain and increase manual service windows for elderly, children, and disabled individuals, providing full assistance throughout their visit [1] Group 3: Market Regulation - Local governments will strengthen inspections of tourism market order and safety production, cracking down on illegal activities such as "unreasonably low-priced tours," forced consumption, and unlicensed operations [1] - A rapid complaint handling mechanism will be established, with consumer rights protection points set up in key scenic areas to resolve disputes promptly and safeguard tourists' legal rights [1]