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遇困车企售后崩塌,50万“孤儿车”谁来保障?
3 6 Ke· 2025-05-30 02:35
Core Points - The article highlights the systemic issues faced by electric vehicle owners, particularly those from struggling brands like Neta, which have led to a significant number of "orphaned cars" [5][19] - It emphasizes the lack of after-sales service and support for these vehicles, raising concerns about consumer rights and the sustainability of the electric vehicle market in China [8][29] Group 1: Issues Faced by Electric Vehicle Owners - Many Neta car owners experienced connectivity issues with their vehicles, rendering them unusable and leading to frustrating situations such as being locked out of their cars [1] - The financial troubles of car manufacturers have resulted in warranty voids and lack of support for critical components like batteries, leaving owners feeling abandoned [3][19] - A total of 500,000 orphaned cars have emerged from various struggling brands, creating a significant challenge for owners regarding maintenance and parts availability [5][19] Group 2: Market Dynamics and Trends - Neta's sales have plummeted by 50% in 2024, with cumulative losses exceeding 18 billion yuan, indicating severe operational challenges [8] - The article notes that the electric vehicle market is undergoing a consolidation phase, with many brands facing extinction while a few are thriving [15][19] - The shift away from 3G networks has further complicated the situation, as many older vehicle systems are now inoperable, leading to widespread complaints from consumers [15] Group 3: Legal and Regulatory Concerns - The article discusses the inadequacies of current regulations in protecting consumers, particularly in the event of a manufacturer's bankruptcy [8][29] - Experts suggest that a third-party organization could help mediate and resolve issues related to after-sales service and parts supply, but practical implementation remains challenging [25][26] - There is a call for stronger policies and regulations to ensure that consumers are better protected in the rapidly evolving electric vehicle market [23][32]