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多地酒店预订火热 华住“十一”假期酒店预订率超去年
Core Insights - The upcoming extended holiday in 2025 is driving an increase in hotel bookings, with H World Group reporting a year-on-year rise in overall booking rates as of September 23 [1][2] - H World Group has initiated a "Service Quality Assurance Action" to enhance customer experience during peak travel times, leveraging various member benefits such as the "Price Guarantee" [1][3] Group 1: Booking Trends - Hotel booking rates for the "Double Festival" period have surpassed last year's figures across various city tiers, with first-tier cities like Beijing leading the way [2] - Coastal cities and regions in Guangxi have shown particularly strong booking performance, with cities like Dalian, Tianjin, and Guilin among the top [2] - High-end brand hotels are experiencing increased booking rates, with brands like Huajian Tang and Songpin leading, while economy brands like Haiyou and Hanting also see significant growth [2] Group 2: Marketing and Service Initiatives - H World Group has implemented a digital response system and standardized service manual to address key service areas such as check-in, hygiene, and dining, ensuring efficient service during peak times [3] - The "Price Guarantee" service under the H World membership program alleviates customer price concerns by offering refunds for price drops and compensation for higher prices [3][4] - Targeted promotional activities are being conducted in various cities, including discounts for early bookings and themed campaigns to encourage travel to specific destinations [4]