酒店预订

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多地酒店预订火热 华住“十一”假期酒店预订率超去年
Zhong Guo Jing Ying Bao· 2025-09-27 04:13
Core Insights - The upcoming extended holiday in 2025 is driving an increase in hotel bookings, with H World Group reporting a year-on-year rise in overall booking rates as of September 23 [1][2] - H World Group has initiated a "Service Quality Assurance Action" to enhance customer experience during peak travel times, leveraging various member benefits such as the "Price Guarantee" [1][3] Group 1: Booking Trends - Hotel booking rates for the "Double Festival" period have surpassed last year's figures across various city tiers, with first-tier cities like Beijing leading the way [2] - Coastal cities and regions in Guangxi have shown particularly strong booking performance, with cities like Dalian, Tianjin, and Guilin among the top [2] - High-end brand hotels are experiencing increased booking rates, with brands like Huajian Tang and Songpin leading, while economy brands like Haiyou and Hanting also see significant growth [2] Group 2: Marketing and Service Initiatives - H World Group has implemented a digital response system and standardized service manual to address key service areas such as check-in, hygiene, and dining, ensuring efficient service during peak times [3] - The "Price Guarantee" service under the H World membership program alleviates customer price concerns by offering refunds for price drops and compensation for higher prices [3][4] - Targeted promotional activities are being conducted in various cities, including discounts for early bookings and themed campaigns to encourage travel to specific destinations [4]
“十一”假期多地酒店预订火热 华住旗下酒店预订率同比增加3个百分点
Zheng Quan Shi Bao Wang· 2025-09-26 10:33
Group 1 - The upcoming "super long golden week" during the Mid-Autumn Festival and National Day in 2025 is expected to drive increased consumer travel demand [1] - As of September 23, hotel booking rates for the "Double Festival" period have increased by 3 percentage points compared to last year, with all city tiers showing growth [1] - Beijing continues to lead in hotel booking rates among first-tier cities, surpassing Shenzhen and Shanghai by 6 percentage points [1] Group 2 - Coastal cities such as Dalian, Tianjin, Yantai, Qingdao, and Rizhao are experiencing high hotel booking rates, with Guangxi's cities like Liuzhou, Guilin, Beihai, Chongzuo, and Baise showing significant increases [1] - High-end brand hotel bookings are rising, with Huazhu Group reporting leading booking rates for brands like Huajian Tang and Songpin, while brands like Mercure and Shijia also show significant year-on-year growth [1] - Economy and national brands remain popular among guests, with Haiyou brand hotels seeing a 5 percentage point increase and Hanting brand hotels seeing a 4 percentage point increase in bookings compared to last year [1] Group 3 - Initial travel demand during the short holiday period is strongest, with hotel booking rates peaking on October 2 [2] - To prepare for the travel peak, Huazhu Group has launched a "Service Quality Assurance Action," focusing on key service areas such as check-in, hygiene, and breakfast [2] - The company is implementing a digital response system and standardized service manual to monitor potential issues like parking and lobby congestion, ensuring efficient and smooth service [2]