Core Viewpoint - The article discusses a refund dispute involving a minor's purchase on the Qianshao platform, highlighting the legal implications of such transactions and the responsibilities of both parents and the platform in protecting minors' rights [1][2][3]. Group 1: Incident Overview - A parent reported that their 11-year-old daughter made a purchase of over 500 yuan on the Qianshao App and faced unreasonable refund demands from the seller, including a requirement to upload a video of the parent hitting the child [1]. - Qianshao clarified that the refund request was based on personal communication between the buyer and seller, not official platform policy, and emphasized that the transaction did not involve their flash purchase service [2]. Group 2: Legal and Regulatory Context - According to the Civil Code, minors over eight years old have limited civil capacity, meaning any purchases exceeding their capacity require parental consent to be valid [1]. - The article cites the Minor Protection Law, which mandates that parents or guardians should guide and supervise minors' online activities, emphasizing the need for proactive measures rather than reactive solutions [3]. Group 3: Platform Responsibilities - The article raises questions about the platform's role in ensuring consumer protection for minors and suggests that e-commerce platforms should actively assist in resolving disputes between consumers and sellers [3]. - Qianshao expressed its commitment to addressing the issues raised by this incident, indicating plans to improve transaction rules and after-sales mechanisms while promoting civil communication among users [3].