Group 1 - The core theme of the event held at Beijing Capital Airport on June 25 is to promote the "first national gate" service brand, focusing on enhancing inbound convenience and boosting consumption [3][6] - The airport has developed a product system consisting of 6 product lines and 26 service products, aiming to provide differentiated and high-quality service experiences for various customer groups [3][6] - Five key service products were highlighted during the event: "Capital Express," "Home Away from Home," "Worry-Free Travel," "Taste of the Capital," and "Gift of Capital" [3][6] Group 2 - "Capital Express" is designed for business travelers, featuring over 10 daily flights covering multiple airlines, including Air China and Eastern Airlines, with inter-airline ticket transfer services available since May 6 [3] - "Home Away from Home" includes over 30 service functions such as international electronic boarding passes and free one-day tours in Beijing, along with a dedicated service point for international travelers [3] - "Worry-Free Travel" offers integrated luggage services at six service counters, including luggage packing, storage, and transportation, with special services for pets and oversized luggage [3] - "Taste of the Capital" focuses on culinary experiences at the airport, featuring over 70 dining options and online reservation services [3] - "Gift of Capital" creates a themed commercial street with local brands and cultural products, offering nearly 100 items, including souvenirs and creative gifts [3] Group 3 - The airport recognized 26 outstanding service personnel during the event, highlighting the continuous improvement in service quality over the past year [6] - In 2024, the airport aims for an overall satisfaction score exceeding 4.99 and has received multiple awards for service quality and innovation [6]