Group 1 - China Southern Airlines, Air China, and China Eastern Airlines have announced special handling procedures for tickets related to flights to Japan due to recent travel advisories from the Ministry of Foreign Affairs [1][29] - The applicable tickets for China Southern Airlines are those purchased or exchanged before November 15, 2025, with travel dates between November 15, 2025, and December 31, 2025, involving flights to and from Japan [2][3] - For ticket changes, China Southern Airlines allows the first change to the same itinerary without a fee, while subsequent changes will follow the ticket usage conditions [2][3] Group 2 - Air China's special handling applies to tickets purchased or exchanged before November 15, 2025, for flights to specific Japanese cities during the same travel window [7][8] - Air China offers a fee waiver for the first change of ticket, but additional fees may apply for fare differences [10][11] - The notification for Air China will take effect from November 15, 2025 [13] Group 3 - China Eastern Airlines has issued similar guidelines for tickets involving flights to various Japanese cities, with the same purchase and travel date conditions [16][18] - Changes to tickets with China Eastern Airlines can be made without a fee for the first change if it is within three days of the original flight [19][20] - The policy for China Eastern Airlines also emphasizes the need to cancel any pre-booked services before making changes [23] Group 4 - Hainan Airlines has set similar rules for tickets purchased before November 15, 2025, for flights to Japan, allowing for fee-free changes and cancellations under specific conditions [25] - Sichuan Airlines has also announced special handling for tickets issued before November 15, 2025, with similar rules for changes and cancellations [27] - All airlines emphasize the importance of adhering to the specified timelines for cancellations and changes to ensure compliance with the new policies [25][27]

Core Viewpoint - The Chinese Ministry of Foreign Affairs and the Chinese consulates in Japan have issued a warning for Chinese citizens to avoid traveling to Japan, prompting major airlines to implement special handling procedures for tickets related to Japan routes [1][5]. Group 1: Airline Responses - Major airlines including Air China, China Eastern Airlines, and China Southern Airlines have announced special ticket handling procedures for flights to and from Japan, effective from November 15, 2025 [1][5]. - China Eastern Airlines specifies that tickets must include at least one unused segment involving Japan, with travel dates between November 15, 2025, and December 31, 2025, to qualify for changes or refunds [1][2]. - China Southern Airlines allows for free changes for the first modification of tickets purchased before November 15, 2025, with travel dates also falling within the specified range [3][4]. Group 2: Ticket Change and Refund Policies - Air China has set conditions for ticket changes and refunds, including a waiver of change fees for the first modification, but additional fees may apply for fare differences [4][5]. - All three major airlines allow for refunds without penalty for unused segments within the ticket validity period, provided the tickets meet the specified conditions [3][4][5]. - Sichuan Airlines has also released similar guidelines, allowing for changes and refunds under specific conditions, including travel dates and ticket purchase timelines [7].

Group 1 - Three major airlines in China, Air China, China Southern Airlines, and China Eastern Airlines, announced special handling plans for tickets related to Japan routes, allowing free refunds and changes for tickets purchased before November 15, 2023, for travel dates before December 31, 2025 [1][2][3] - Air China specified that tickets purchased before November 15, 2023, for flights to and from Tokyo, Osaka, Nagoya, Fukuoka, Sendai, Hiroshima, Sapporo, and Okinawa can be changed or refunded without a fee, with conditions on fare differences for changes [1] - China Southern Airlines indicated that for tickets purchased before November 15, 2023, for flights to Japan, passengers can cancel their seats before the flight without incurring a cancellation fee, and the first change to the same itinerary is also free of charge, subject to fare differences [2] - China Eastern Airlines outlined that tickets purchased before November 15, 2023, with at least one unused segment involving Japan can be changed for free within three days of the original flight date, with conditions for further changes [3] Group 2 - The announcements come in light of a warning from the Chinese Ministry of Foreign Affairs and Chinese embassies in Japan, advising Chinese citizens to avoid traveling to Japan and to remain vigilant regarding local security situations [3]