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《天津市殡葬领域合规经营指南》发布,殡仪服务公司必读
Sou Hu Cai Jing· 2025-05-31 10:26
Core Viewpoint - The article outlines a compliance guideline for the funeral industry in Tianjin, aiming to regulate pricing behavior, promote healthy development, and protect the rights of service providers and clients [3]. Compliance of Entities - Funeral facilities such as funeral homes, columbariums, cemeteries, and funeral service stations must comply with local planning and obtain necessary administrative licenses [4]. - Funeral-related business entities, excluding funeral facilities, must register with market regulatory authorities and obtain a business license [6]. Pricing Compliance - Government pricing or guidance pricing projects must have price standards set by relevant authorities, while market-regulated pricing should be determined by operators based on costs and supply-demand conditions [7]. - Operators must clearly display prices following principles of openness, fairness, and honesty, using various methods such as price tags, lists, or electronic displays [7]. - Funeral homes and service stations must charge according to established pricing policies, sign service agreements with clients, and avoid price fraud or coercive sales practices [7][8]. Service Compliance - Funeral facilities should establish standard service processes and norms, publicly disclose complaint channels, and accept social supervision [9]. - Business entities must operate within their approved scope and obtain necessary licenses for regulated services, avoiding illegal activities [9]. - Staff should be knowledgeable about relevant regulations and maintain professionalism in service delivery [10]. - The concept of "thrifty funerals" should be integrated into services to alleviate the financial burden on families [11]. Operational Compliance - Funeral facilities must establish safety, fire, health, and financial management systems, along with service standards and workflows [12]. - Business entities are required to fulfill fire safety responsibilities and maintain necessary safety equipment [12]. - Both facilities and business entities must develop emergency plans and conduct regular drills to prepare for unexpected events [12].