Core Insights - The report highlights significant consumer complaints regarding the quality and service of certain trendy toy platforms, indicating a need for improved regulations and practices in the industry [1] Group 1: Product Quality Issues - Consumers frequently report quality defects in trendy toys purchased from platforms, including issues such as paint peeling, breakage, and missing parts [1] Group 2: Refund and Return Difficulties - Many consumers face challenges when attempting to obtain refunds or returns, with platforms often denying requests based on "platform rules" even when products are undelivered or defective [1] Group 3: After-Sales Service Shortcomings - There are widespread complaints about slow customer service response times on trendy toy platforms, with many consumers experiencing long wait times and unresolved complaints [1]