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2.7分钟定生死 手机银行存量厮杀谁在“断臂”,谁在“吃肉”?
Jing Ji Guan Cha Wang· 2026-02-18 04:57
Core Insights - The report by iResearch indicates that the monthly active users (MAU) of mobile banking apps in China have stabilized after fluctuating between 648 million and 739 million, signaling a ceiling in user growth and a shift from acquiring new users to enhancing existing user engagement [2] - User behavior is undergoing a structural reversal, with the effective daily usage time per device dropping from 4.9 minutes in 2023 to around 2.7 minutes by mid-2025, leading to a focus on high-frequency, short-duration, and functional usage [2] - Financial institutions are compelled to streamline operations and focus resources on core transaction scenarios to survive in this competitive landscape, where efficiency and precision are paramount [2] Mobile Banking Market Overview - The top three banks in terms of MAU are Agricultural Bank of China (2.49 billion), Industrial and Commercial Bank of China (1.94 billion), and China Construction Bank (1.09 billion), with all six major state-owned banks ranking in the top ten [3][5][6] - Private banks, represented by WeBank and MYbank, have faced significant setbacks, with many dropping out of the top 50 MAU rankings by 2025 [4] Competitive Landscape - State-owned banks are solidifying their dominance through extensive customer bases and integrated ecosystems, leveraging services embedded in high-frequency life scenarios such as government services and healthcare [7] - Joint-stock commercial banks are adopting a "specialized and precise" survival strategy, with China Merchants Bank leading among them with 71.85 million MAU, focusing on wealth management and intelligent interaction [8][10] - Regional banks are thriving by deeply engaging with local markets, while private banks struggle due to high customer acquisition costs and lack of local ecosystem support [13][14] Future Outlook - The mobile banking market is transitioning from a phase of scale expansion to one of value cultivation, with state-owned banks building moats through ecosystems, joint-stock banks seeking niches through specialization, and regional banks solidifying their local roots [14] - The ability to create irreplaceable value in a limited user engagement environment will be crucial, with technology applications such as AI reshaping service processes and enhancing risk management [15][16]